Menesse Apartments

Hotels
9.3 (90 reviews)
Calle Asteroide , Tulum , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful service
Cons:
Issues with bike rentals
Pool renovations not communicated

Categories

Cleanliness
8.88
Clean and well-maintained, as indicated by multiple reviews.
Service
9.85
Many guests praised the quick and helpful service from the hosts.
Location
9.39
Great location close to supermarkets and the beach, with easy access to attractions.
Room Quality
9.34
Rooms were described as modern and comfortable, with excellent amenities.
Amenities
8.87
The hotel offers good amenities, such as pools and gym facilities, though some issues with bike rentals were mentioned.
Value for Money
9.83
Guests felt they received exceptional value for the price, especially in low season.
Food and Beverage
8.88
Standard quality for this hotel tier; specific mentions were limited.
Overall Experience
9.35
Generally positive comments from guests indicate a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:36

Property Description

Luxurious Amenities
Menesse Apartments offers a rooftop pool, hot tub, and a 24-hour front desk for ultimate relaxation and convenience.
Modern Living Spaces
Enjoy fully equipped kitchens, flat-screen TVs, and comfortable seating areas in each air-conditioned room.
Convenient Location
Located near Tulum's top attractions such as the Archeological Site and Bus Station, with an airport shuttle service available for guests' ease.

Book your stay at Menesse Apartments now for a luxurious and convenient Tulum experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 90 reviews
Cleanliness: 8.88
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.83
Food and Beverage: 8.88
Overall Experience: 9.35
P
Paola • couple • it
6
Pros:

Comodo, pulito, economico

Cons:

Non proprio come nelle foto, ma se stai cercando una cosa economica e senza pretese, va più che bene

2026-05-03 • via Nuitee
S
so3107 • solo_traveller • fr
10
2026-04-27 • via Nuitee
C
Cesar • couple • mx
10
2026-04-24 • via Nuitee
C
Cindy • couple • es
10
Pros:

El alojamiento es un 10, relativamente cerca de todo, supermercado enfrente. Muy limpio y con todo lo necesario en la cocina que está en la misma habitación. Sin ruidos. El gym es un puntazo y estaba genial. Ambas piscinas cuidadas y bonitas. A destacar la seguridad que tienen para acceder al edificio, muy bien todo😊

2026-04-21 • via Nuitee
G
Gisley • couple • br
10
Sensacional!!!
Pros:

A estrutura do imóvel é fantástica!!!

Cons:

A localização é excelente!!!

2026-04-20 • via Nuitee
E
Ernesto Fonseca • couple • br
9
Excelente acomodação e localização
Pros:

A acomodação não oferece café da manhã.
Existe local que serve café da manhã nas proximidades.
A acomodação possui cozinha equipada para fazer o próprio café da manhã e refeições

2026-04-20 • via Nuitee
M
Melik • couple • fr
10
Impeccable !
Pros:

Tout était parfait je recommande à 100%

2026-04-14 • via Nuitee
H
Hakan • couple • tr
10
Kesinlikle tavsiye ederim.
Pros:

Konum harika. Odada tüm ihtiyaçlarınız mevcut. Aracınız için özel parkınız var. Sosyal alanlar sizi tulumda hissettiriyor. Ayrıca ev sahibinin ilgi ve alakası mükemmeldi. Herşey için teşekkürler.

2026-04-12 • via Nuitee
M
marcel • solo_traveller • fr
10
Pros:

Tout, la proprete,l'espace,le confort de la chambre,la disponibilite du personnel , la piscine en rooftop,et bonus le parking ferme

Cons:

Rien

2026-04-12 • via Nuitee
M
Miha • couple • si
10
2026-04-06 • via Nuitee
A
Andra Young • solo_traveller • ca
1
Consider this before booking...
Cons:

I stayed at Menesse from March 12 to 24, 2026. By March 18, no one had changed out the 2 towels I was provided, provided more toilet paper, or emptied the garbage (or given new garbage bin bags when I emptied it). After contacting them they brought said items. I asked for one more towel change before I left and they never arrived or provided explanation.
The shower and toilet did not work properly. They came to look at the shower and cut a hole in the wall to access the hot water tank but did not cover the hole. I had to open the toilet tank and push a botton to refill the tank for the entire stay.
There was mold in the bathroom.
I awoke to the fire alarm intermittently beeping at 300 am. It needed a new battery, as such, I advised that if they dropped of a new battery, I would install it. They ignored my message.
Outside there were large garbage bins that were not closed for a couple of days and the entire building smelled of garbage.
I had my rented bike chained up outside and it was one of three bikes stolen that day. I had to pay the replacement cost of the bike. The bike rental place notes they had rented almost 1000 bikes this year and almost all the stolen bikes went missing from this apartment complex. There is a gap in the video camera area where the bikes were taken, of which Menesse was aware. The staff informed me that a bike had been taken from inside the locked garage, and it was chained up.
I have travelled to almost 40 countries and have never left a negative comment. The owner of this unit particularly are non- responsive and don't provide even the basics, nor are they concerned about your safety.

2026-03-27 • via Nuitee
M
Matthias • couple • de
9
2026-03-18 • via Nuitee
N
Nathalie • couple • fr
7
Studio correct, sans charme, avec un joli rooftop
Pros:

- Appartement bien situé, dans un quartier calme idéal pour partir en visite, juste en face d’un grand supermarché et proche des boutiques.
- Cuisine bien équipée, avec café moulu, filtre, sel, poivre et huile : très pratique.
- Le grand bidon d’eau minérale de 20L est très appréciable surtout que l’eau du robinet de Tulum nous a rendu malade (ne pas l’utiliser pour se laver les dents ni pour faire la vaisselle).
- Le rooftop est superbe et la piscine y est très agréable.
- La literie est confortable.

Cons:

- Pas réellement de parking à disposition : il faut faire une demande préalable sinon c’est parking dans la rue.
- Il y a d’énormes jours entre les parois de la douche. Résultat : salle de bain inondée systématiquement même en faisant très attention. Et pas toujours d’eau chaude…
- Les rideaux ne sont pas complètement occultants : ils laissent passer beaucoup de jour.
- Nous n’avions ni petite serviette ni torchon pour la vaisselle : nous avons fait la demande 2 fois sur booking mais cela n’a jamais été pris en compte.
- La salle de sport est très petite, humide et les tapis de course ne fonctionnent pas.
- Contrairement aux photos, la décoration et la qualité des matériaux de l’appartement laissent à désirer.
- J’ai dû demander la procédure de sortie car 1h avant le check out je n’avais toujours reçu aucun message.
- Je ne recommande pas le studio 226.

2026-03-17 • via Nuitee
F
Florence • couple • fr
8
2026-03-15 • via Nuitee
D
Danielle • couple • ca
10
Excellent rapport qualité prix. Piscine incroyable et appartement très confortable.
Pros:

Très bel endroit avec une très grande piscine sur le toit. Le studio était très bien et donnait à l’arrière de l’édifice, ce que nous avons apprécié. Nos hôtes ont été très proactifs dans leurs communications et nous ont accommodés pour une nuit. Merci

Cons:

Comme nous mangeons souvent à l’appartement, un minifour et quelques outils supplémentaires seraient un plus.

2026-03-11 • via Nuitee
B
Bindon • couple • se
10
Comfortable and everything as expected
Pros:

Modern and comfortable living in a good location. Host was responsive and helpful.

2026-03-07 • via Nuitee
A
Alessia Chiara • couple • de
1
Schrecklich
Pros:

Also nur wegen der Lage sollte man die Anlage auf jeden Fall nicht buchen

Cons:

Wir waren sehr enttäuscht von unserem Aufenthalt im Menesse Apartments. Während unseres Aufenthalts gab es mehrere ernsthafte Probleme: Ameisenbefall in der Unterkunft, starke Sauberkeitsmängel und am Ende sogar sichtbaren Schimmel im Badezimmer. Trotz mehrfacher Meldung wurde sich nur sehr oberflächlich darum gekümmert und insgesamt hatte man das Gefühl, dass es niemanden wirklich interessiert.

2026-03-05 • via Nuitee
.
. • family_with_children • us
7
2026-02-26 • via Nuitee
A
Alfredo • solo_traveller • es
8
2026-02-12 • via Nuitee
A
Amanda • couple • gb
8
Pleasant, convenient, smart shared areas, very helpful staff
Pros:

Smart modern

Cons:

A bit unclean, no hand towels

2026-02-12 • via Nuitee