Holiday Inn Innsbruck by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (4012 reviews)
Bernhard-Höfel-Straße 16 , Innsbruck , AT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very good, varied breakfast reported by many guests
Excellent transport links — bus stop next to hotel and easy access to city/motorway
Comfortable beds and generally clean rooms for most guests
Free parking and EV (Tesla) charging available
Helpful and friendly staff in most reports
Convenient location near shops/mall
Cons:
Several reports of poor cleanliness and worn/dirty rooms
Some rooms are small; bathroom sliding door had privacy/operation issues
Occasional bad checkout experience and difficulty locating staff
Complaints about extra charges (pets, drinks with half-board) affecting value
A few guests find the surroundings industrial and lacking atmosphere

Categories

Cleanliness
8
Many guests report clean rooms and spotless bathrooms, but several reviews call out pronounced uncleanliness and worn defects in some rooms, producing mixed cleanliness impressions.
Service
8.7
Majority of reviews praise friendly and helpful reception staff; a few note poor checkout experience or difficulty finding staff, but overall service sentiment is positive.
Location
9
Consistently praised for being next to bus stops and well connected to city and motorway; some note an industrial/unspectacular surrounding, but transport convenience is strong.
Room Quality
7.6
Beds are frequently described as comfortable and some rooms are spacious, but multiple comments mention small rooms, a faulty sliding bathroom door and worn/abused fixtures.
Amenities
8.8
Good amenities noted: free parking, Tesla charging point, tea/coffee facilities, spa mentioned by some guests and easy access to shops—amenities are a clear positive.
Value for Money
7.2
Mixed sentiment: many find the hotel recommendable for stops and city trips, but complaints about extra charges (pets, drinks with half-board) and a few 'not worth the money' comments lower perceived value.
Food and Beverage
8.4
Breakfast is frequently described as very good, varied and plentiful, though a few guests criticize quality or cleanliness related to F&B.
Overall Experience
7.9
Overall guests report a positive stay thanks to location, comfortable beds and breakfast, tempered by occasional issues with room condition, small size or extra charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Luxurious Amenities
The Alphotel Innsbruck offers a range of luxurious amenities, including a sauna for relaxation, free parking for convenience, and complimentary internet access for staying connected.

Breathtaking Views
Most rooms at the Alphotel provide stunning panoramic views of the majestic Tyrolean Alps, allowing guests to immerse themselves in the beauty of the surroundings throughout their stay.

Convenient Location
Located just 500 meters from the Innsbruck-Ost motorway exit, the hotel provides easy access to the historic city center and popular attractions like Ambras Castle. Additionally, the ski bus stopping directly at the hotel makes it a perfect choice for winter sports enthusiasts.

Experience luxury, breathtaking views, and convenience at Alphotel Innsbruck. Book your stay now!

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 4012 reviews
Cleanliness: 8
Service: 8.7
Location: 9
Room Quality: 7.6
Amenities: 8.8
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 7.9
M
Marina • family_with_children • at
8
Pros:

Das Frühstück war super, es hat an nichts gefehlt. Die Lage im Industriegebiet hatte einen guten Anschluss an die öffentlichen Verkehrsmittel und das Hotelzimmer war trotz Straßenlage ruhig.

2026-10-31 • via Nuitee
S
sowieso • couple • at
10
Alles bestens
Pros:

Gutes Hotel! Schöne Zimmer, gute Betten. Lage perfekt um mit dem Bus in die Stadt zu fahren. Bushaltestelle ist direkt beim Hotel. Mit Linie F ist man in ca 15min in der City. Frühstück sehr gut. Personal sehr freundlich. Parkplätze sind kostenlos direkt beim Hotel. Empfehlenswertes Hotel!

Cons:

-

2026-10-30 • via Nuitee
S
Susanne • family_with_children • at
8
Es toller und abwechslungsreicher Kurzurlaub.
Pros:

Das Frühstück war sehr gut und vielfältig. Die Lage des Hotels neben der Busstation war optimal.

2026-10-29 • via Nuitee
B
Barbara • family_with_children • at
7
2026-10-29 • via Nuitee
M
MIREN AINHOA • extended_group • de
10
2026-10-29 • via Nuitee
K
Kathrin • family_with_children • at
10
Perfekt für einen Städtetripp
Pros:

Sehr sauber und relativ neu. An der Rezeption sehr freundliches Personal.

Cons:

-

2026-10-29 • via Nuitee
R
Rainer • extended_group • at
7
2026-10-29 • via Nuitee
Z
Zaccaria • extended_group • it
6
Cons:

bad check out experience. Overall not worth for the money

2026-10-28 • via Nuitee
R
Roswitha • couple • at
8
2026-10-28 • via Nuitee
J
Jerome • family_with_children • ch
8
Pros:

le spa et petit déjeuner

2026-10-27 • via Nuitee
G
GIORGIO • family_with_children • it
10
2026-10-27 • via Nuitee
M
Martina • family_with_children • it
8
Soggiorno in famigli
Pros:

Struttura molto pulita e moderna. Avevamo una camera per 4 persone davvero molto spaziosa.

Ottimo il servizio ricarica per tesla, comodissimo dietro l’hotel.

2026-10-26 • via Nuitee
F
Frauke • extended_group • de
4
Pros:

Die Lage war ok und das Frühstück auch

Cons:

Unser Zimmer hatte im Badezimmer eine Milchglasschiebetür, die nicht richtig geschlossen werden konnte. Keine Privatsphäre. Die Kinder konnte diese Tür auch nicht alleine öffnen, weil sie so schwergängig war. Wir würden hier auf keinen Fall wieder buchen.

2026-10-26 • via Nuitee
A
Arabella • family_with_children • gb
8
great place to stay.
Pros:

The room was great especially as it was booked last minute. The beds were really comfortable and the bathroom was spotless. The staff were really helpful and the tea and coffee making facilites were great. There was ample parking and well positioned for shops, transport links and access to the motorway.

Cons:

no.

2026-10-25 • via Nuitee
P
Peter • solo_traveller • ch
8
2026-10-25 • via Nuitee
O
Olav • family_with_children • de
8
Toller Zwischenstop
Pros:

Großes Zimmer, bequeme Betten , sehr gutes Essen

2026-10-24 • via Nuitee
K
Kimberly K • family_with_children • de
9
2026-10-24 • via Nuitee
A
Andrea • solo_traveller • de
8
2026-10-23 • via Nuitee
O
Oliver • solo_traveller • at
5
2026-10-23 • via Nuitee
L
Loeser • family_with_children • de
6
2026-10-21 • via Nuitee