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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Concierge service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Central Location
Located in the heart of Guadalajara, Suites Chapultepec offers convenience and accessibility to key attractions such as Cabanas Cultural Institute, Jose Cuervo Express Train, and Jalisco Stadium.
Comfortable Accommodation
Enjoy air-conditioned rooms with modern amenities including free WiFi, a terrace, and a restaurant. Each room comes with a flat-screen TV, a safety deposit box, and a private bathroom with a shower and hairdryer. Some rooms even feature a convenient kitchenette.
Nearby Attractions
Explore popular landmarks like Expiatorio Temple, Guadalajara Cathedral, and Revolution Park, all just a stone's throw away from the hotel.
Book your stay at Suites Chapultepec for a memorable experience in Guadalajara!
During the month of September the property's cafeteria will be undergoing renovation and they will not be able to offer breakfast to the guest
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
Location
Guest Reviews
Muy buena atención, muy limpio y cómodo
The staff was so kind and helpful. The room was very comfortable and clean, hot water and great internet. The location as very convenient, close to many restaurants/ convenient store at walking distance. It felt safe, very nice place.
La atención en la administración.
Las toallas de baño no eran de algodón, sino de una fibra sintética y poco absorbente.
El alojamiento bueno haciendo referencia calidad - precio, las habitaciones cómodas con aire acondicionado, el personal de recepción muy amable, la ubicación excelente
Lo que no me gustó es que no le hacen aseo a las habitaciones todos los días durante la estadía allá
El recepcionista de la noche un hombre, no sabe tratar a una persona como yo. Espere hasta 8pm para que el me mostrará el uso del control remoto de la tv. No, el no tiene educación. Me arrebato de mis manos el control de mano de la tv. Estaba frustrado pues yo no le entendía lo que me decía. Yo le dije que no soy un niño para que me trate de esta manera. Me queje del mal olor que sale de la cañería y el color del agua era un poco turbio.El me dijo que como ya había pagado 3 días de estadía no podía recibir devolución de mi dinero. Debo enfatizar que por 3 días no me bañe y no use el inodoro por el mal olor que salia de las cañerías. Por favor enseñen a este individuo a tratar mejor a un cliente. Gracias
La ubicación, esta muy cerca del hospital Ayala donde mi mama estaba internada
Todo, ubicación, limpieza, servicio.
Not far from city center and good price as for 3 stars hotel. Some staff were friendly and helpful. They do not ask for advanced payment if you come after 6 pm.
This would be a long list what I did not like. Let's start from the beginning. When I came to the hotel I immediately informed, that I would need an invoice after checkout. And then I was said, that if I want an invoice, I should pay 16% extra. I did not want to spend time for arguing and calling Booking as it was about 3 AM and I was tired after 3 flights.
Hotel itself was not 3 stars actually. I can't understand how come it has been evaluated so high on Booking. Everything is worn off and broken - towels, shower, electricity sockets, etc.
Finally they were not able to issue an invoice for me before my checkout. They promised to send it in two days. But there was no invoice then either. Just one day later I finally got it after messaging again and again.
La comodidad y el servicio.
Friendly, helpful, knowledgeable
All was good
Los empleados
Excelente trato, muy buena ubicación, buen precio accesible
Ocurrió un incidente con falta de agua caliente, y no pudieron resolverlo.
Central location.
Knowledgable, helpful and accommodating staff.
Rooftop terrace was great for al fresco eating and watching the sunsets.
Cercas del hospital ayala
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