Suites Chapultepec

Hotels
8.1 (46 reviews)
ESQ FRIAS STA TERESITA. C.P. , Guadalajara , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Value for Money
Cons:
No wifi
Small rooms
Rude receptionist
Noise issues

Categories

Cleanliness
7.48
The room could be cleaner, especially with dusting.
Service
8.45
Staff was friendly, but there was one rude receptionist.
Location
8.99
Excellent location, close to Americana and El Centro.
Room Quality
7.44
Rooms are small and not well maintained.
Amenities
7.97
Basic amenities provided, but some items need replacement.
Value for Money
8.13
Good relationship between cost and benefit.
Food and Beverage
7.98
Breakfast not taken, cafe was not open all week.
Overall Experience
8.35
Generally positive experience, recommended for its location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:55

Property Description

Central Location
Located in the heart of Guadalajara, Suites Chapultepec offers convenience and accessibility to key attractions such as Cabanas Cultural Institute, Jose Cuervo Express Train, and Jalisco Stadium.

Comfortable Accommodation
Enjoy air-conditioned rooms with modern amenities including free WiFi, a terrace, and a restaurant. Each room comes with a flat-screen TV, a safety deposit box, and a private bathroom with a shower and hairdryer. Some rooms even feature a convenient kitchenette.

Nearby Attractions
Explore popular landmarks like Expiatorio Temple, Guadalajara Cathedral, and Revolution Park, all just a stone's throw away from the hotel.

Book your stay at Suites Chapultepec for a memorable experience in Guadalajara!

Important information:

During the month of September the property's cafeteria will be undergoing renovation and they will not be able to offer breakfast to the guest

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 46 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.35
G
gisela • solo_traveller • mx
9
2026-06-02 • via Nuitee
A
alfonso • solo_traveller • mx
9
2026-06-02 • via Nuitee
A
alfonso • solo_traveller • mx
10
2026-05-30 • via Nuitee
J
Jorge • solo_traveller • mx
10
Excelente y cálido
Pros:

La ubicación, esta muy cerca del hospital Ayala donde mi mama estaba internada

2026-04-30 • via Nuitee
H
Hugo • solo_traveller • us
10
Pros:

Todo, ubicación, limpieza, servicio.

2026-04-22 • via Nuitee
V
Vladas Sapranavičius • solo_traveller • lt
2
The place to avoid
Pros:

Not far from city center and good price as for 3 stars hotel. Some staff were friendly and helpful. They do not ask for advanced payment if you come after 6 pm.

Cons:

This would be a long list what I did not like. Let's start from the beginning. When I came to the hotel I immediately informed, that I would need an invoice after checkout. And then I was said, that if I want an invoice, I should pay 16% extra. I did not want to spend time for arguing and calling Booking as it was about 3 AM and I was tired after 3 flights.
Hotel itself was not 3 stars actually. I can't understand how come it has been evaluated so high on Booking. Everything is worn off and broken - towels, shower, electricity sockets, etc.
Finally they were not able to issue an invoice for me before my checkout. They promised to send it in two days. But there was no invoice then either. Just one day later I finally got it after messaging again and again.

2026-04-22 • via Nuitee
J
JaelOliverio • solo_traveller • mx
10
Un buen punto para estar
Pros:

La comodidad y el servicio.

2026-04-21 • via Nuitee
B
badt • solo_traveller • mx
10
Worth every penny
Pros:

Friendly, helpful, knowledgeable

Cons:

All was good

2026-04-17 • via Nuitee
E
enrique • couple • es
8
centrico y limpio
Pros:

Los empleados

2026-04-06 • via Nuitee
F
Felix • solo_traveller • mx
10
2026-03-30 • via Nuitee
H
Henry Alejandro • couple • mx
8
Pros:

Excelente trato, muy buena ubicación, buen precio accesible

Cons:

Ocurrió un incidente con falta de agua caliente, y no pudieron resolverlo.

2026-03-17 • via Nuitee
P
Peter • couple • ca
10
Pros:

Central location.
Knowledgable, helpful and accommodating staff.
Rooftop terrace was great for al fresco eating and watching the sunsets.

2026-03-01 • via Nuitee
A
Arrezola • couple • mx
9
2026-02-22 • via Nuitee
E
Edgar • couple • us
10
Happy
Pros:

Cercas del hospital ayala

2026-01-30 • via Nuitee
C
Catalan • couple • mx
10
2026-01-06 • via Nuitee
D
David • couple • us
4
Pros:

Location

Cons:

No wifi

2025-12-25 • via Nuitee
S
Sandra Luz • couple • mx
10
Pros:

La ubicacion, limpieza trato

Cons:

El señor que recibe en las noches es menos amable k las sritas

2025-12-18 • via Nuitee
E
Elsa • couple • mx
10
BUENA
Pros:

LA UBICACION BUENA, EL DESAYUNO NO LO TOMAMOS

Cons:

UN HUESPED QUE HIZO RUIDO, SOLO FUE ESO

2025-12-16 • via Nuitee
D
Diego • extended_group • mx
10
2025-12-09 • via Nuitee
V
Vadim • couple • ru
8
2025-12-06 • via Nuitee