Kazakhstan Express

Hotels
8.3 (4931 reviews)
пр.Достык 52/2 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Delicious breakfast
Friendly staff
Cons:
Cleanliness issues
Old furniture
Noisy rooms

Categories

Cleanliness
7.53
Some guests reported issues with room cleanliness and chemical smells.
Service
9
Staff provided good service and were accommodating to guest requests.
Location
9.04
Multiple reviews praised the convenient location of the hotel.
Room Quality
7.99
Rooms were described as comfortable but some had issues with temperature and noise.
Amenities
8.02
General amenities were acceptable, though some reviews noted the need for upgrades.
Value for Money
8.48
Guests felt they received reasonable value for money despite some complaints.
Food and Beverage
8.03
Breakfast received positive mentions but also had mixed reviews regarding cleanliness.
Overall Experience
8.3
Guests expressed an overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:43

Property Description

City Views and Relaxation Amenities - Kazakhstan Express in Almaty offers stunning city views from each room, providing a serene backdrop for your stay. Guests can unwind in the sauna and hammam, perfect for relaxation after a day of exploring the city.

Convenient Services and Facilities - Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. Indulge in delicious meals at the on-site restaurant, or grab a drink at the bar. The hotel also offers room service for your comfort.

Additional Features for a Comfortable Stay - Kazakhstan Express ensures a comfortable stay with air-conditioned rooms featuring modern amenities like a safety deposit box, TV, and private bathroom. Wake up to a buffet or continental breakfast and take advantage of services like a hairdresser's and business centre.

Experience the best of Almaty at Kazakhstan Express. Book your stay now for a memorable and relaxing getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4931 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
Z
Zyk83 • family_with_children • kz
10
2026-05-30 • via Nuitee
T
Tacderas • solo_traveller • ph
10
2026-05-30 • via Nuitee
A
avthar singh • family_with_children • my
9
Pros:

Location

Cons:

Bathroom a lil small

2026-05-29 • via Nuitee
K
KYUSUNG • couple • kr
10
Pros:

위치도 좋고 직원들도 친절했습니다

2026-05-27 • via Nuitee
S
Shinsuke • solo_traveller • jp
10
Pros:

食事の種類が豊富。少し歩けば大型スーパーもある。

2026-05-25 • via Nuitee
Досмайлова • solo_traveller • kz
6
2026-05-25 • via Nuitee
T
TajanaM25 • solo_traveller • hr
10
Pros:

Excellent location, beautiful view of the mountains, superb breakfast

2026-05-25 • via Nuitee
I
Ivan • couple • no
9
2026-05-25 • via Nuitee
Z
Zhanna • extended_group • gb
10
2026-05-23 • via Nuitee
Айсабек • couple • kz
10
2026-05-22 • via Nuitee
Габбасова • solo_traveller • kz
9
2026-05-21 • via Nuitee
D
Dauren • solo_traveller • kz
10
2026-05-19 • via Nuitee
A
Abdul • family_with_children • nl
8
2026-05-18 • via Nuitee
C
Colin • solo_traveller • be
9
Pros:

Excellent breakfast
Free parking
Central location
Huge room
Kind and professional staff

Cons:

Carpet in the room
Unpleasant smell from the drains in the bathroom

2026-05-17 • via Nuitee
K
Karlygash • couple • kz
10
2026-05-14 • via Nuitee
Осипенко • solo_traveller • kz
4
Если цените свой комфорт - поищите другое место
Cons:

Не было горячей воды в номере. В ванной не было работающей вентиляции, не выдали зубные щетки, в комнате присутствовала всего одна розетка максимально далеко от кроватей (в нее любезно воткнули удлинитель с двумя гнездами, одно из которых было занято холодильником). В нынешнее время двум путешественниками с кучей электроники такое расположение дел - максимальный дискомфорт). Кондиционер жутко скрипел при работе, из опасений поломки решили им не пользоваться. Ну и как вишенка на торте - гудящие трубы водоснабжения после каждого смыва туалета

2026-05-13 • via Nuitee
M
Mirrad • couple • kg
10
Все было круто и удивительно приятно, большой ассортимент завтрака и все вкусно.
Pros:

Все супер

Cons:

Вкусный завтрак и чистота и уют

2026-05-13 • via Nuitee
G
Gulmira • couple • kz
10
Останавливаюсь с супругом не в первый раз, обслуживание, завтраки, рестораны как всегда на уровне. Прекрасные ребята на
Pros:

Удобное расположение отеля, быстрое обслуживание, чистота номеров, вкусные завтраки, уютные рестораны, красивый вид с номеров.

Cons:

Нет нареканий

2026-05-12 • via Nuitee
G
Gulmira • couple • kz
10
2026-05-12 • via Nuitee
G
Gulmira • solo_traveller • kz
10
2026-05-12 • via Nuitee