Bintang Guesthouse

Hotels
8.9 (163 reviews)
Jalan Ikan Paus , Gili Trawangan , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Terrace
Garden
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Basic amenities
Cleanliness concerns

Categories

Cleanliness
7.93
Most reviews mention basic and traditional accommodations with some concerns about cleanliness and upkeep.
Service
9.9
Multiple reviews praise the friendly and attentive staff who go above and beyond for guests.
Location
9.44
Comments highlight a convenient location close to main attractions and quiet areas, though it's near some noise sources.
Room Quality
8.39
Rooms vary in quality; some are spacious with good amenities, while others are basic.
Amenities
7.92
General amenities are limited as some guests found the facilities basic and lacking some comforts.
Value for Money
9.38
Considered good value for the price, with some reviews mentioning price as a strong positive.
Food and Beverage
8.93
Food receives praise with mentions of good breakfasts and special dinners by the staff.
Overall Experience
9.3
Overall guest satisfaction is high, with many stating they would return and enjoyed their time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:45

Property Description

Tropical Oasis in Gili Trawangan

Convenient Location: Situated just minutes away from the stunning South East and North East Beaches, Bintang Guesthouse offers a peaceful garden setting and modern amenities like air conditioning.

Comfort and Convenience: Enjoy a relaxing stay with access to a terrace, free private parking, and complimentary WiFi. Benefit from convenient services such as shuttle transfers and bicycle rentals.

Explore the Surroundings: Immerse yourself in the beauty of Gili Trawangan with nearby attractions like Turtle Conservation, the bustling Harbour, and the picturesque Sunset Point.

Experience the beauty of Gili Trawangan at Bintang Guesthouse. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 163 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.3
H
Heejin • solo_traveller • kr
1
Pros:

Nothing

Cons:

Everything.
Dirty, guy was super unfriendly, very dirty everywhere. Surely cockroach. No water. Nightmare

2026-09-16 • via Nuitee
M
Mancini • solo_traveller • it
10
2026-09-15 • via Nuitee
I
Ibañez hidalgo • solo_traveller • id
1
Terrible stay, and I was robbed
Pros:

Nada

Cons:

I DO NOT RECOMMEND this place. I was robbed, and all the money was taken from my wallet.

On the day I arrived, there was no water in the bathroom, and the staff member, Uda, told me they did not know how long the issue would last.
The following morning, I accidentally left my bag with my wallet on my bed. Before leaving, Uda offered me water to fill the buckets. I needed to use the bathroom, and he explained that he normally left the hose over the door while the buckets were filling so that the door could be closed. In fact, he closed the door himself. I was gone for only 2–3 minutes. When I arrived at the snorkeling office, I discovered that my wallet was empty: NZD 180, approximately IDR 200,000, and my tour ticket had been taken (approximately IDR 2,000,000 in total).

That same afternoon, I asked Uda whether they had cameras and explained that I had been robbed. He showed little interest and looked down at his phone from the moment I asked him. He told me that only the manager, who would arrive the following day, could review the footage. However, shortly afterward, when I left my room, I saw him standing with his back to my door, reviewing the cameras on his phone and immediately switching to another page. I chose not to confront him and went to the police.

On 09-09-26, we met to review the camera footage with the police, but we were told that they did not have the recordings or the hard drive because of a power outage that had occurred that same morning. Unfortunately, these cameras were the only way to determine how long someone may have been inside my room while I was in the bathroom, as that was the only moment when my bag and wallet were left unattended or unlocked.

The most disappointing part was that no one from the hostel took real responsibility or showed any concern about what had happened; they seemed more concerned about the place’s reputation. I recommend installing cameras with better visibility of the areas near the rooms

2026-09-10 • via Nuitee
G
Giuseppe • extended_group • de
8
Wir haben uns hier von Anfang an sehr wohlgefühlt. Wir wurden unglaublich herzlich, höflich und willkommen empfangen und
Pros:

Alles ok

2026-08-30 • via Nuitee
S
Silvia • solo_traveller • de
7
In allem empfehlenswert
Pros:

Lage, Frühstück , Wasser

Cons:

Nicht sehr sauber

2026-08-30 • via Nuitee
V
Vitória • solo_traveller • br
9
Pros:

A hospedagem é super bem localizada, bem na frente da entrada das cachoeiras. Os funcionarios foram incríveis, nos ajudaram com tudo que precisamos e organizaram nossos transfer na chegada e na saída.

Cons:

O chuveiro não tem água quente por muito tempo. Mas isso foi usual em quase todos os hotéis que tivemos na Indonésia nessa faixa de preço. Então não é um grande problema.

2026-08-29 • via Nuitee
J
Jovian • couple • id
8
2026-08-27 • via Nuitee
A
Alexandra • solo_traveller • id
10
Great stay in a quiet and convenient location, with friendly staff
Pros:

Great location, very close to everything you need. The port and beaches are easily reachable on foot, and the area is still quiet and peaceful.The dorm is also great if you like smaller shared rooms, as there are only 3 beds in total, so you only share with two other people.The staff are very friendly, kind and helpful, and always around if you need anything. They can also rent you bicycles and offer a laundry service, which is very convenient. Overall, I really enjoyed my stay and would definitely recommend this place!

Cons:

.

2026-08-25 • via Nuitee
B
Blanca Elvira • solo_traveller • es
7
Lugar simple y sencillo con personas encantadoras
Pros:

La amabilidad del personal, Uda es muy amable y está siempre dispuesto a ayudarte en todo lo posible, tours, alquiler de bicicletas, consejos… La ubicación también es buena. Cerca de la zona del puerto andando.
La cama es cómoda.

Cons:

Poca privacidad en la habitación (3 camas), las camas no tienen cortinas y el baño está dentro de la estancia. No hay agua caliente y la ducha es una manguera en mitad del baño, por lo que todo el baño se encharca.
No estaba especialmente sucio pero tampoco limpio. En los dos días que estuve allí los mismos pelos que estaban en el desagüe continuaron y tuve que avisar de que el lavabo no tragaba y estaba atascado con una mata de pelos ( evidentemente culpa de otros huéspedes, pero una limpieza al día o revisión se agradecería).

2026-08-24 • via Nuitee
F
fabiomollica78 • solo_traveller • it
8
Familiare
Pros:

Camera grande e pulita con aria condizionata, letto grande e comodo vicino al porto, buona la colazione, staff Gentile e disponibile, ottimo rapporto qualità prezzo

Cons:

Niente, parlando sempre di una guest House

2026-08-20 • via Nuitee
D
David Navarro • solo_traveller • fr
9
Pros:

Chambre propre et spacieuse et le personnel bien sympa

2026-08-15 • via Nuitee
M
Michela • couple • it
9
Pros:

I punti di forza della struttura sono la posizione comoda, molto vicina al porto, la gentilezza discreta dello staff, i servizi (servizi di lavanderia e noleggio bici a ottimi prezzi) e l’imbattibile rapporto qualità- prezzo

2026-08-14 • via Nuitee
M
Marcogabber • solo_traveller • it
8
Pros:

Struttura semplice ma secondo noi bella proprio perché molto caratteristica! Lo staff invece è semplicemente fantastico, perché ti accoglie come se fossi della famiglia e sono sempre disponibili in qualsiasi cosa, anche cose che non sarebbero loro compito. Ad esempio ci hanno aiutato ad aprire un durian che avevamo comprato e non sapevamo come mangiare 😅.

Cons:

Purtroppo la doccia non aveva l'acqua calda, ma credo possa essere un problema generico sull'isola, la temperatura esterna comunque consente di fare la doccia senza problemi.

2026-08-14 • via Nuitee
S
Stefanie • solo_traveller • at
7
Pros:

Staff was lovely and helpful, the possibility to choose from multiple dishes in the included breakfast was nice as someone who can't eat wheat flour. Nice location and not loud.

Cons:

Not the cleanest. Because the toilet was at the end of the bathroom and the shower before, there was often a wet floor. since you were not allowed to wear shoes you often had dirty feet because there was sand and dirt in the shower regularly. So even when you cleaned your feet it sometimes felt like you go to bed with dirty feet.

Having to log into the wifi every time you wanted to use it was a bit annoying.

2026-08-09 • via Nuitee
A
Anita • couple • au
8
Optima 😁
Pros:

Cómoda, bien ubicada y el personal amable.

2026-08-07 • via Nuitee
H
Harry • couple • gb
10
Lovely stay, workers were so friendly and accommodating. Let us use their snorkelling masks too which was very nice of t
Pros:

The property was good, basic room that did the job! No hot water but was water for shower wasn’t cold. Bed was on a slant one side

Cons:

Nothing

2026-08-06 • via Nuitee
H
Hajar • couple • be
8
2026-08-05 • via Nuitee
C
Corina • solo_traveller • gb
9
2026-07-25 • via Nuitee
J
Julie • couple • us
10
Good value for money, great location, helpful staff
Pros:

Bed was comfy, AC was good, location was good, and Uta, the staff member, was really helpful

Cons:

It could have been cleaner

2026-07-25 • via Nuitee
L
Lia • solo_traveller • kr
9
Thank you lovely team :)
Pros:

They made me feel like a friend from the moment I arrived. Thank you for always making sure I had everything I needed, and for cooking breakfast for me every morning! I def be back again:)
Thank you Uda and Gede for all your help☺️☺️



I’ll always remember this time. See you again!

2026-07-19 • via Nuitee