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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Parking garage
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Stylish Boutique Hotel on River Tyne
Unique Location: Situated on the vibrant Quayside, the Malmaison Newcastle offers stunning views of the River Tyne and is a stone's throw away from the Gateshead Millennium Bridge.
Luxurious Accommodation: The boutique-style rooms are elegantly decorated in deep purples and plush velvets, boasting modern amenities such as mood lighting, flat-screen TVs, and power showers in the en suite bathrooms.
Fine Dining and Cocktails: Indulge in a culinary experience at the brasserie, featuring dishes made with fresh local ingredients, or sip on fine wines and cocktails at the bar overlooking the river.
Experience luxury and charm at the Malmaison Newcastle - book now to secure your stay at this riverside gem.
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.
Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish.
We have designated spaces in the Sandgate MSCP, (Postcode NE1 2NG), which is just over the road from the hotel. Simply drive in, park on the top blue floor in a designated Malmaison space and provide your registration number when checking into the hotel. When it is time to leave, simply drive out. The car park operates with ANPR (Automatic Number Plate Recognition), so failure to provide your registration may result in a fine from the car park company. The charge, which will be added to your hotel bill is £10 per night Monday to Thursday, or £6 per night Friday to Sunday. These prices are based on 24-hour stays.
If the Malmaison spaces are all occupied, please use a public space and use the payment machines at the car park to pay each time you exit the car park.
For day visitors, please use the public spaces where there is an hourly rate which can be paid directly at the car park, using the payment machines at the end of your visit.
The car park has a height restriction of 7.2 feet.
The hotel has entrances at both the front and back of the building. If you need to drop off / collect luggage you may park at the front of the hotel (river side) for a maximum of 20 minutes. This is also possible at the back entrance (Sandgate) but involves steps. Please ensure you do not exceed 20 minutes as ANPR cameras are in operation.
When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.
Our Spa is closed on Mondays & Tuesdays and open from Wednesday to Sunday 10-6pm.
Due to essential maintenance works taking place in Sandgate Car Park, the car park will be closed for a period of approx. 10 weeks from Friday 18th April 2025. There will be limited spaces available on the roof of St Anns. For available car parks close to Malmaison Newcastle, please visit www.parkopedia.co.uk.
Our gym facilities will be temporarily closed from 18th June to 4th July.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.
Location
Guest Reviews
Location was nice, had a bridge view. Parking was good.
First time in this hotel, had heard a lot of good stuff about it however I have stayed in other hotels that are far superior. The hotel was ok but things like the room doors painted drab grey and full of chips and missing paint let the place down. Lighting was like the Dakota very dark.
Fabulous location- great bar and restaurant
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Friendly staff, large comfortable accommodation overlooking the Bridge and Tyne.
You can open your windows so the room always had fresh air.
VERY nice large comfy bed!!!. The decor is classic and stylish. I'm writing this review in bed and am looking out on trees through the window, and can hear the occasional seagull - very rustic.
The interior corridors are finished in dark colours making it a little difficult to navigate and find the lift. Your interior decorator needs to study Light Refectance Values (LRV) to make it easier- we have no sight issues, so can well imagine someone with sight issues having a problem.
Large rooms, comfortable beds, tea, and coffee station in room. Good breakfast choice. Staff were friendly and helpful.
10 to 15 minutes walk from Central station.
Pillows were too soft.
Lage und Ausstattung
Location and access to parking. Room was bright and fresh. Everything worked. Staff were positive, polite and friendly.
Offered complimentary drink if waived housekeeping for the additional day. This turned out to be a simple con, very disappointing, because the value offered did not buy a drink especially wine so you were up for an additional expense. Cost of saving to the hotel not to provide housekeeping far greater than the value offered. Will not fall for that again.
Good location. Comfortable room. Good upgrade
Slightly overpriced.
Location, staff, food, drinks, spa treatments. All spot on! We had a room overlooking the bridge. We had afternoon tea which was different from the norm and very delicious, we had 2 x 30 min spa treatments and a sauna. Special mention to Hannah in the restaurant and Selina the chef as well as Yolanda & Louise in the spa. You all contributed to a fabulous 2 night stay.
We were the cyclists who cycled from Edinburgh to Newcastle 😀
One small tiny thing, the receptionist should have mentioned that we could use the sauna in the spa without having to book treatments. We would have liked that especially after a long day cycling.
Beautiful hotel and staff are willing to go above and beyond their usual routine to help you.
Location
A bit of rubbish under bed could have been hoovered up
Location and comfort.
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