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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Massage services
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Currency exchange
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Non-smoking throughout
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Pet bowls
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Pet basket
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Stylish Boutique Hotel on River Tyne
Unique Location: Situated on the vibrant Quayside, the Malmaison Newcastle offers stunning views of the River Tyne and is a stone's throw away from the Gateshead Millennium Bridge.
Luxurious Accommodation: The boutique-style rooms are elegantly decorated in deep purples and plush velvets, boasting modern amenities such as mood lighting, flat-screen TVs, and power showers in the en suite bathrooms.
Fine Dining and Cocktails: Indulge in a culinary experience at the brasserie, featuring dishes made with fresh local ingredients, or sip on fine wines and cocktails at the bar overlooking the river.
Experience luxury and charm at the Malmaison Newcastle - book now to secure your stay at this riverside gem.
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.
Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish.
We have designated spaces in the Sandgate MSCP, (Postcode NE1 2NG), which is just over the road from the hotel. Simply drive in, park on the top blue floor in a designated Malmaison space and provide your registration number when checking into the hotel. When it is time to leave, simply drive out. The car park operates with ANPR (Automatic Number Plate Recognition), so failure to provide your registration may result in a fine from the car park company. The charge, which will be added to your hotel bill is £10 per night Monday to Thursday, or £6 per night Friday to Sunday. These prices are based on 24-hour stays.
If the Malmaison spaces are all occupied, please use a public space and use the payment machines at the car park to pay each time you exit the car park.
For day visitors, please use the public spaces where there is an hourly rate which can be paid directly at the car park, using the payment machines at the end of your visit.
The car park has a height restriction of 7.2 feet.
The hotel has entrances at both the front and back of the building. If you need to drop off / collect luggage you may park at the front of the hotel (river side) for a maximum of 20 minutes. This is also possible at the back entrance (Sandgate) but involves steps. Please ensure you do not exceed 20 minutes as ANPR cameras are in operation.
When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.
Our Spa is closed on Mondays & Tuesdays and open from Wednesday to Sunday 10-6pm.
Due to essential maintenance works taking place in Sandgate Car Park, the car park will be closed for a period of approx. 10 weeks from Friday 18th April 2025. There will be limited spaces available on the roof of St Anns. For available car parks close to Malmaison Newcastle, please visit www.parkopedia.co.uk.
Our gym facilities will be temporarily closed from 18th June to 4th July.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.
Location
Guest Reviews
Only the location
It felt tired and cheaply renovated …. It lacked style and integrity .
Reception staff were the opposite of welcoming - they were frosty and contributed to an unfriendly start to an indifferent experience
The location was convenient to get to by car with parking right behind it. It was a quiet yet trendy location right beside the river. The room was spacious, the bed comfortable and it had a view of the bridges and windows that opened. A bottle of cold water was in the fridge which was nice. Air conditioning was good as was the on/off button for the towel rail in the bathroom. There were alternative options at all meals to cater for those with allergies. The staff were particularly careful to make sure individual needs were met.
The bathroom lighting was dim and the mirror too far back from the sink to be able to see oneself shaving or putting in contact lenses. The toiletries were minimal, no body lotion. No earl grey tea option or hot chocolate or coffee machine in the room. Service in the restaurant was quite slow at times even when not busy. The price of food and drink was high. A 12.5% service charge was automatically added to the end of a meal.
Gute Lage, Gutes Parken
Zimmer total hell, sehr schlechte Absunklung
Lady on reception was exceptional and so friendly and helpful it got my stay off to a superb start. The room was perfect, clean, everything i needed included large bottle of water in fridge. Breakfast was stunning, would definatley highly recommend
Nothing
Lovely Hotel, Breakfast was great and location perfect
Room had excellent view over the Millenium Bridge although it was a little noisy on the quayside. It was large with interesting decor and great bathroom facilities. We appreciated the air conditioning as the weather was exceptionally hot. It was good to be able to walk to the key tourist spots.
Although there was an excellent spread at breakfast with attentive staff we didn’t like the menu choice for lunch or dinner. My husband enjoyed the one evening meal we had in the restaurant but mine was poor. We found much better venues for the next two nights of our stay.
Great location and lovely room
Beautifully decorated. Great location on the Quays. Lovely choices for breakfast. Had eggs Benedict Gorgeous. Helpful friendly staff.
Pillows were a bit too hard for my liking. That’s my only negative.
Excellent location.
Very helpful staff.
The reception area and welcoming was pleasant
The room was nothing over special for the price
It was dirty around the floor of the bed the shower was constant dripping had to keep the bathroom door shut. Check put was a bit earlier 11 am
Location and good rooms. We paid a little extra for the bridge view. Parking was very good value compared to Edinburgh
It was extremely noisy, beds uncomfortable and one of the bar staff was not friendly at all.
Check in was lovely.
The rooms needs a refurbished, very drap and cheap.
Very very noisy.
Beds uncomfortable
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