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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Parking garage
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Stylish Boutique Hotel on River Tyne
Unique Location: Situated on the vibrant Quayside, the Malmaison Newcastle offers stunning views of the River Tyne and is a stone's throw away from the Gateshead Millennium Bridge.
Luxurious Accommodation: The boutique-style rooms are elegantly decorated in deep purples and plush velvets, boasting modern amenities such as mood lighting, flat-screen TVs, and power showers in the en suite bathrooms.
Fine Dining and Cocktails: Indulge in a culinary experience at the brasserie, featuring dishes made with fresh local ingredients, or sip on fine wines and cocktails at the bar overlooking the river.
Experience luxury and charm at the Malmaison Newcastle - book now to secure your stay at this riverside gem.
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.
Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish.
We have designated spaces in the Sandgate MSCP, (Postcode NE1 2NG), which is just over the road from the hotel. Simply drive in, park on the top blue floor in a designated Malmaison space and provide your registration number when checking into the hotel. When it is time to leave, simply drive out. The car park operates with ANPR (Automatic Number Plate Recognition), so failure to provide your registration may result in a fine from the car park company. The charge, which will be added to your hotel bill is £10 per night Monday to Thursday, or £6 per night Friday to Sunday. These prices are based on 24 hour stays.
If the Malmaison spaces are all occupied, please use a public space and use the payment machines at the car park to pay each time you exit the car park.
For day visitors, please use the public spaces where there is an hourly rate which can be paid directly at the car park, using the payment machines at the end of your visit.
The car park has a height restriction of 2.19 metres.
The hotel has entrances at both the front and back of the building. If you need to drop off / collect luggage you may park at the front of the hotel (river side) for a maximum of 20 minutes. This is also possible at the back entrance (Sandgate) but involves steps. Please ensure you do not exceed 20 minutes as ANPR cameras are in operation.
When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.
Our Spa is closed on Mondays & Tuesdays and open from Wednesday to Sunday 10-6pm.
Our gym facilities will be temporarily closed from 18th June to 4th July.
A deposit may be required at the property.
Location
Guest Reviews
Great location and nice to fave Nespresso in our room. Funky decor.
Beds were super soft and the bedding was a bit smelly and wasn’t made properly..(sheets came out every night - they needed fitted sheets!)
Also the bar is super loud so we could hear the noise from our room at night which was annoying.
No hair conditioner or moisturizer provided.
Location and views over river Tyne bridges. Parking good in adjacent multi-story car park. ( top floor). Warm greeting from staff. Room excellent ( had an upgrade for £10.00 to junior suite on 7th floor). We only stayed one night and ate out with friends from another hotel so cannot comment on meals. Good value and would certainly stay there again.
Decoration not to our liking. Too dark. Bathroom looked tired but had a shower and bath. Long trek from car to hotel if you have a lot of luggage.
Good sized room,
Comfortable bed.
Good quality toiletries and towels.
Nice menu choice at dinner and breakfast.
Reasonably priced public car park in close proximity.
Errors in billing.
Welcoming staff. Very comfortable
Excellent breakfast
Good atmosphere
We were kindly upgraded to a suite. Being my husbands birthday, it was a lovely surprise. Dinner and breakfast was very good. The location is great on the Quay with parking right behind the hotel at an excellent rate for Newcastle.
Personal preference would be for a bigger walk in shower.
The lighting in the room is very dark. I suppose a designer thing to give a moody atmosphere but makes things a bit tricky for shaving or applying makeup.
Fantastic location, friendly staff and beautiful accommodation. Brilliant views across the river Tyne with iconic bridges and the Sage .... lush !!
Mostly great - bathroom a little 'tired '
Room was ready when we arrived early, room was clean and the bed was comfy. Staff were friendly and helpful. The bar area was atmospheric and the staff were helpful and attentive
No hooks in the hotel room is a common complaint I have for all hotels, if you want to hang a wet coat up you have to put it in the wardrobe
Friendly, helpful staff
Nothing
The room was clean, well decorated, in good overall condition. The beds were comfortable. Generous amounts of tea/coffee etc. Bathroom was well appointed and clean, ample supplies of tissue etc. Staff were very friendly and helpful both on the desk and in the restaurant. A really enjoyable stay and if I needed to go to stay in Newcastle again I would look to book there.
Nothing, all was fine, no complaints or niggles.
More variety on the cooked breakfast would be nice.
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