Malmaison Newcastle

Hotels
•
Malmaison
8.6 (6024 reviews)
Quayside , Newcastle upon Tyne , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Slow breakfast service
Dark room areas

Categories

Cleanliness
8.13
Some rooms reported cleanliness issues with pillows and thin walls.
Service
8.9
Staff were very helpful and friendly, accommodating late diners.
Location
9.14
Location praised for proximity to attractions and beautiful views.
Room Quality
8.29
Rooms comfortable, but some areas noted as dark and lacking soundproofing.
Amenities
8.62
Facilities were generally good but lacking proper wellness amenities.
Value for Money
8.48
Good value mentioned, but some guests noted extra charges.
Food and Beverage
8.43
Food received praise, although breakfast service was noted as slow.
Overall Experience
8.8
Guests had a generally positive experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:28

Property Description

Stylish Boutique Hotel on River Tyne

Unique Location: Situated on the vibrant Quayside, the Malmaison Newcastle offers stunning views of the River Tyne and is a stone's throw away from the Gateshead Millennium Bridge.

Luxurious Accommodation: The boutique-style rooms are elegantly decorated in deep purples and plush velvets, boasting modern amenities such as mood lighting, flat-screen TVs, and power showers in the en suite bathrooms.

Fine Dining and Cocktails: Indulge in a culinary experience at the brasserie, featuring dishes made with fresh local ingredients, or sip on fine wines and cocktails at the bar overlooking the river.

Experience luxury and charm at the Malmaison Newcastle - book now to secure your stay at this riverside gem.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish.

We have designated spaces in the Sandgate MSCP, (Postcode NE1 2NG), which is just over the road from the hotel. Simply drive in, park on the top blue floor in a designated Malmaison space and provide your registration number when checking into the hotel. When it is time to leave, simply drive out. The car park operates with ANPR (Automatic Number Plate Recognition), so failure to provide your registration may result in a fine from the car park company. The charge, which will be added to your hotel bill is £10 per night Monday to Thursday, or £6 per night Friday to Sunday. These prices are based on 24 hour stays.

If the Malmaison spaces are all occupied, please use a public space and use the payment machines at the car park to pay each time you exit the car park.

For day visitors, please use the public spaces where there is an hourly rate which can be paid directly at the car park, using the payment machines at the end of your visit.

The car park has a height restriction of 2.19 metres.

The hotel has entrances at both the front and back of the building. If you need to drop off / collect luggage you may park at the front of the hotel (river side) for a maximum of 20 minutes. This is also possible at the back entrance (Sandgate) but involves steps. Please ensure you do not exceed 20 minutes as ANPR cameras are in operation.

When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Our Spa is closed on Mondays & Tuesdays and open from Wednesday to Sunday 10-6pm.

Our gym facilities will be temporarily closed from 18th June to 4th July.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 6024 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.8
E
emily • family_with_children • gb
10
Anniversary getsway
Pros:

Everything

Cons:

Nothing

2026-10-14 • via Nuitee
W
Wendy • couple • gb
10
Lovely short break
Pros:

Warm and comfy, very quiet and everything worked perfectly. All staff were lovely - thank you all

Cons:

That I couldn’t take our dog into to bar and brasserie.

2026-10-13 • via Nuitee
H
Herbert • couple • gb
8
Very good, looking to visit other Malmaison hotels
Pros:

Everything….loved location. Room & breakfast were good.

Cons:

Larger bath or separate shower

2026-10-13 • via Nuitee
C
Christine • couple • gb
9
Great location, beautiful views and helpful staff.
Pros:

Excellent location, close to major sites with stunning views of the Tyne.

Cons:

The shower didn’t work properly on Saturday but it was fully functioning the following morning so not a major problem.

2026-10-13 • via Nuitee
M
Martin • couple • gb
10
Rarely would I say “outstanding” but this was!
Pros:

Good location and good parking
Staff on reception, bar and restaurant were all very good and helpful

Cons:

Nothing

2026-10-13 • via Nuitee
A
Alan • couple • gb
10
Excellent
Pros:

Great location, lovely food and staff very helpful.

Cons:

Like a small bar of soap but none there.

2026-10-13 • via Nuitee
D
Dan • couple • gb
9
2026-10-13 • via Nuitee
H
Hewish • couple • gb
8
2026-10-12 • via Nuitee
G
garry • solo_traveller • gb
9
Great location, lovely staff and great food
Pros:

Great location. Friendly staff

Cons:

Bathroom smelt a bit of drains

2026-10-12 • via Nuitee
D
Dan • couple • gb
9
2026-10-12 • via Nuitee
L
Lewis • solo_traveller • gb
4
Place looks tired , towels had seen better days , only 1 bottle of water between 2 of us
Pros:

Perfect spot for us

Cons:

Over priced for what we got , not exceptional at all

2026-10-12 • via Nuitee
N
natalie • couple • gb
8
It was a very pleasant experience.
Pros:

Close to everything, it was clean and the staff were polite. They also gave us a great room with a view!

Cons:

The lunch menu was the same as the dinner menu.

2026-10-12 • via Nuitee
M
Melvyn • solo_traveller • gb
9
Relaxing
Pros:

I’ve stayed many times and love the hotel

Cons:

Only slight issue was the TV not working but I reported it to reception upon check out, didn’t effect my stay tho!

2026-10-11 • via Nuitee
S
Si B • solo_traveller • gb
9
2026-10-11 • via Nuitee
C
Craig • couple • gb
10
2026-10-11 • via Nuitee
G
Gillian • couple • gb
10
Good location, friendly staff and excellent room
Pros:

Location

2026-10-11 • via Nuitee
D
David • solo_traveller • gb
10
2026-10-10 • via Nuitee
L
lee • couple • gb
9
really lovely stay
Pros:

everything was great, reception desk, breakfast service, and great massage from the spa.

2026-10-09 • via Nuitee
P
Pamela • solo_traveller • gb
10
2026-10-09 • via Nuitee
S
Sharon • solo_traveller • gb
10
Great stay at a lovely hotel
2026-10-09 • via Nuitee