Backpacker Homestay

Hotels
7.3 (39 reviews)
154, Hill Cart Road, Hasmi Chawk/Venus More. Ground Floor, Behind "Jio Store" Building. , Siliguri , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking throughout

Review Highlights

Pros:
Comfortable bed
Good employee treatment
Cleanliness
Cons:
Hard to find
Gloomy atmosphere
Inconsistent sheet changes

Categories

Cleanliness
6.38
The overall cleanliness was noted as good, but there's a mention that toiletries can be improved.
Service
8.35
Employees were treated well and the mention indicates good service.
Location
8.39
Central location is a pro, though finding the place is an issue.
Room Quality
7.34
Rooms were generally accepted with good features, but there were some inconsistencies mentions regarding sheet changes.
Amenities
7.37
Amenities were considered adequate, but there was a mention of not always changing sheets.
Value for Money
6.83
The place is recommended only for budget travelers, indicating a perception of low value.
Food and Beverage
6.88
No specific mention of food or beverage quality.
Overall Experience
6.85
The experience seems mixed; although some positives are noted, there are significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:38

Property Description

Convenient Location
Explore nearby attractions like Darjeeling Himalayan Toy Train Railway and Mahananda Wildlife Sanctuary.

Cozy Accommodations
Enjoy comfortable stays with shared bathrooms, free WiFi, and cozy bed linen.

Easy Access
Just 13 km from Bagdogra International Airport for hassle-free travel.

Ready to experience a comfortable stay at Backpacker Homestay? Book now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 39 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 7.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 6.88
Overall Experience: 6.85
A
Akash • solo_traveller • in
1
Avoid This Homestay – Poor Hospitality, Unprofessional Owner, and Disrespectful Customer Service
Cons:

Extremely Disappointing Experience – Poor Hospitality and Unprofessional Behaviour

My experience at Sangita Backpacker Homestay was extremely disappointing. As a solo traveller, I expected basic hospitality, a comfortable room, and responsible communication. Unfortunately, none of these expectations were met.

The room was extremely small and cramped, barely leaving enough space to move around comfortably. The overall experience was nowhere near what I expected from an online booking.

I had informed the owner in advance that I would arrive in the morning. However, when I reached, her phone was switched off. I tried calling and messaging her for almost an hour without receiving any response. Eventually, I had to find another contact number on Google just to get assistance. This is unacceptable, especially when a guest has already booked and informed the host about their arrival.

To make matters worse, they were apparently unaware that I had booked a single room. The owner's mother took me towards the dormitory and asked for my ID before properly showing me the room. When I asked to see the room first, she told me it would only be available after 12 PM. The entire situation was disorganised and unprofessional.

What made everything worse was the owner's attitude. Instead of addressing my concerns, she blamed me for not checking the photos and criticised my English, suggesting I should have asked questions in my mother tongue. The irony is that when I called her, her own communication was difficult to understand. 😂 Funny how quickly someone judges a guest's English while failing to communicate clearly themselves! Basic respect matters far more than perfect English.

Her message was condescending rather than helpful. I have attached a screenshot so others can judge her response themselves.

I understand that rooms may not suit everyone's preferences, but that does not excuse poor communication, an unprepared host, or disrespectful treatment.

2026-10-21 • via Nuitee
R
Ramrup Pal • solo_traveller • in
5
2026-10-16 • via Nuitee
S
SHUBHANKAR MITRA • solo_traveller • in
10
SOLO TRAVELLER
Pros:

Best-in-class stay in Siliguri! Excellent value for money and located in a prime location. The room was spotlessly clean, peaceful, and completely free from outside noise, making for a very comfortable stay. The aunty who manages the property is incredibly humble, kind, and welcoming. Her warm hospitality made Me feel right at home. Highly recommended, and I'd definitely love to stay here again...

2026-07-17 • via Nuitee
S
Somyajeet • family_with_children • in
9
2026-07-12 • via Nuitee
D
Das • solo_traveller • in
9
Pros:

Managing the property by owner was quite well organized

Cons:

Property is in ground flore so the sunlight can not find way to reach to the room

2026-07-11 • via Nuitee
D
Dibyojoti • solo_traveller • in
3
2026-07-06 • via Nuitee
V
Vivek • solo_traveller • in
6
2026-07-02 • via Nuitee
G
Gobindo • solo_traveller • in
7
2026-06-29 • via Nuitee
U
Umar • solo_traveller • in
10
Pros:

Welcoming nature of the owner

Cons:

Maybe there was not indian toilet.... Because I am comfortable in Indian toilet....but anyway

2026-06-21 • via Nuitee
S
seaple • solo_traveller • in
10
2026-06-20 • via Nuitee
R
Rohan • couple • in
10
Pros:

Nice

Cons:

Nothing

2026-06-05 • via Nuitee
R
Roy • solo_traveller • in
9
2026-06-02 • via Nuitee
S
Shubhendu • solo_traveller • in
4
Pros:

Nice simple place

Cons:

Entrance

2026-05-24 • via Nuitee
Y
Yadav • solo_traveller • in
6
2026-04-21 • via Nuitee
M
Mitsuko • solo_traveller • jp
7
案外快適
Pros:

外観は悪かったが、案外清潔で、蚊やゴキブリ等はいなかった。母娘のスタッフは親切だった。外観でびっくりしたが、予想よりは快適だったので、バスの乗り継ぎのために泊まるだけなら充分だと思う。

Cons:

他の口コミにもあったが、入口がわかりにくかった(JIO Storeの建物の真ん中の入口から階段で下に降りる)。部屋より廊下が汚く、下水が流れる溝が剥き出しなので、悪臭がした。

2026-04-14 • via Nuitee
A
Arjun • solo_traveller • in
2
2026-02-23 • via Nuitee
A
Avtar • solo_traveller • in
9
Pros:

Nice.

2026-02-11 • via Nuitee
R
Rupinder • solo_traveller • in
10
I feel so good here
Pros:

Bed comfortable,good treat of employees,and cleanliness

Cons:

Everything is good but toiletries can be improve more

2025-10-02 • via Nuitee
D
Das • solo_traveller • in
7
2025-08-29 • via Nuitee
M
mate • solo_traveller • hu
6
Pros:

Central location

Cons:

Hard to find, owners dont even bother to put a clear sign helping guests locate it easily.
Toilet has to be locked with a key after each use. This place is in a basement giving it a gloomy dungeon feel..

Would recommend travellers the other budget places in town for a proper stay

2025-08-24 • via Nuitee