Swissôtel Nusantara

Hotels
•
Swissôtel Hotels & Resorts
9.3 (14 reviews)
IBU KOTA NUSANTARA DESA BUMI HARAPAN Lot No.1.CO.20 KECAMATAN SEPAKU , Penajam , id

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
clean
high hospitality
Cons:
no smoking room
noise from door

Categories

Cleanliness
9.28
Positive sentiment from 'clean and hospitality is a top notch!'
Service
9.75
Excellent service mentioned in the reviews.
Location
9.29
Standard quality for this hotel tier.
Room Quality
8.74
Functional room setup but with some noise issues.
Amenities
9.27
Standard quality for this hotel tier.
Value for Money
9.23
Standard quality for this hotel tier.
Food and Beverage
9.28
Standard quality for this hotel tier.
Overall Experience
9.55
Satisfied with the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:28

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool, fitness center, and 5-star dining experience at Swissôtel Nusantara.

Family-friendly Services
Enjoy the convenience of our kids' club, room service, and airport transfers for a hassle-free stay with your loved ones.

Comfortable Accommodations
Relax in our air-conditioned rooms equipped with modern amenities, offering a cozy retreat during your travels.

Contact us now to experience luxury and comfort at Swissôtel Nusantara in Penajam.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 14 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
A
Antti • solo_traveller • fi
10
Pros:

One of the best hotels I have ever stayed in Indonesia. Special thanks to Ms. Rara at the lobby. She was so kind and helpful.

Cons:

-

2026-07-10 • via Nuitee
S
SMB2023 • solo_traveller • id
8
Pros:

Staff were great. Food was very nice

Cons:

Limited choice at restaurant, ma y items out of stock.
Not much to do at IKN, but that is not fault of hotel.

2026-07-03 • via Nuitee
R
Reiner • couple • de
10
Super Lage, schön ruhig, super Frühstück und sehr nettes Personal. Kann man beruhigt empfehlen.
Pros:

Super Lage, schön ruhig, super Frühstück und sehr nettes Personal.

Cons:

Etwas zu teuer für die Gegend.

2026-06-12 • via Nuitee
T
Tarmina • extended_group • es
10
Luxury hotel
Pros:

Beautiful hotel. Clean and luxury. Tranquility in the middle of the jungle.

Cons:

None

2026-05-21 • via Nuitee
P
Phillia • couple • se
8
Very nice hotel in Nusantara with great staff!
Pros:

Very space room, good facilities inside & outside of the room, very friendly crew and amazing view

Cons:

Breakfast has a big variety but the food was not rather tasteless or not good at all. Only meatball noodles were good.

2026-05-08 • via Nuitee
R
Rahman • couple • id
8
2026-04-06 • via Nuitee
R
Risa • family_with_children • bn
10
Pros:

The staff is so friendly. Thank you to Rara and Lucky for a warm welcome while we stay.

2026-03-15 • via Nuitee
A
Adhy • family_with_children • id
9
2026-02-12 • via Nuitee
T
TETSUO • solo_traveller • jp
9
住民移転が実行されれば満室確定
Pros:

機能的にまとめられたお部屋

Cons:

部屋入り口ドアの閉まる勢いが異常で音がうるさい。

2025-12-04 • via Nuitee
J
Jens • family_with_children • de
10
2025-11-14 • via Nuitee
Y
yudia • solo_traveller • id
10
awesome
Pros:

clean and hospitality is a top notch!

Cons:

no smoking room.. but it's not a problem anyway.. just a personal issue

2025-10-29 • via Nuitee
M
Mark • family_with_children • ad
10
Pros:

Everything especially the staff! 🙏

2025-08-22 • via Nuitee
M
Madani • young couple • qa
10
Exceptional
2025-04-07 • via Nuitee
Y
Yusan • family with young children • id
8
Very good
2025-01-20 • via Nuitee