Malmaison Manchester

Hotels
•
Frasers Hospitality
8.4 (7050 reviews)
Piccadilly , Manchester , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable environment
Cons:
Cleanliness issues
Room was cold
Basic facilities need improvement

Categories

Cleanliness
7.65
Several reviews pointed out cleanliness issues including dust and unclean rooms.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
9.15
Multiple reviews praised the great location of the hotel.
Room Quality
8.15
Rooms were generally comfortable, though some had issues such as being cold and lacking proper heating.
Amenities
7.65
Certain amenities like the TV and spa facilities received mixed reviews.
Value for Money
8.65
Overall good value for the experience provided.
Food and Beverage
8.15
Food and bar quality received positive feedback.
Overall Experience
8.65
Despite some issues, the stay was largely enjoyable with good experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:54

Property Description

Luxurious Boutique Bedrooms
Indulge in the chic and intimate ambiance of our boutique bedrooms, featuring luxurious beds and mood lighting for a relaxing stay. Enjoy modern amenities such as a plasma-screen TV, high-speed internet access, and elegant bathrooms with power showers and exclusive toiletries.

Fine Dining Experience
Treat your taste buds at our Brasserie, offering a blend of modern British cuisine and French specialities in a candlelit setting. Experience exquisite flavors and impeccable service in a sophisticated atmosphere. Don't forget to visit the stylish Mal Bar for creative cocktails made from the freshest ingredients.

Prime Location
Conveniently located opposite Manchester Piccadilly Station, Malmaison Manchester Hotel is at the heart of the vibrant city centre. Explore nearby attractions like Piccadilly Gardens and the Arndale Centre, or catch a game at Old Trafford just a short drive away.

Experience luxury and convenience at Malmaison Manchester Hotel. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Malmaison Spa is open from Wednesday to Monday and closed on Tuesdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20.40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 7050 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
T
Tubanje • couple • gb
10
Excellent hotel with fantastic service, a great location, and a comfortable stay – highly recommended.
Pros:

We had a fantastic stay at Malmaison Manchester. The hotel was clean, stylish, and in a great location within walking distance of the city centre. The room was spacious, comfortable, and well presented. The staff were welcoming, friendly, and made us feel valued throughout our stay. Overall, it was a great experience and we’d happily stay here again.

Cons:

Nothing significant. Everything met our expectations, and we had a really enjoyable stay.

2026-07-11 • via Nuitee
E
Elliot Harris • solo_traveller • gb
7
Pros:

Breakfast was cooked to order so much better than a buffet

Cons:

Weird decor in my bedroom and bathroom!!

2026-07-10 • via Nuitee
C
Currer • couple • gb
10
2026-07-10 • via Nuitee
M
Michael • couple • gb
8
Excellent location to visit Co-op arena
Pros:

Convenient location close to ray station

Cons:

Nil

2026-07-09 • via Nuitee
M
Mark Anthony • solo_traveller • gb
8
2026-07-09 • via Nuitee
A
Andrew • couple • gb
8
2026-07-09 • via Nuitee
L
Lucy • family_with_children • gb
8
Good value for money, great location.
Pros:

Great location, friendly staff and good sized room with everything you needed for an overnight stay.

Cons:

I didn’t think the pillow was particularly comfy and no plug on one side of the bed only the old usb points which don’t work on the newer phones but minor points really.

2026-07-09 • via Nuitee
I
Ian • couple • gb
10
Stylish base for night on Canal Stree
Pros:

Location for Canak Street excellent. Loved the funky art

Cons:

Was great

2026-07-08 • via Nuitee
D
Danielle • couple • gb
10
2026-07-08 • via Nuitee
R
Rachel • solo_traveller • gb
6
Pros:

Very central

Cons:

The staff didnt warn us to use the key card to access the lift. We are an older couple and would have appreciated the warning that the lift takes you to the third floor the doors jam then it goes back to ground. On checking out we asked the reception staff and they confirmed that was the case. It was pretty scary and spoilt the check in as we thought we were stuck in a lift

2026-07-08 • via Nuitee
D
Denise • solo_traveller • gb
10
Malmaison is a perfect hotel
Pros:

Friendly staff on reception & in bar. Clean room & facilities. Room uniquely decorated celebrating manchester's music culture & pics of Tony Wilson & Elsie Tanner (Coronation St).
So handy for piccadilly station. Will definitely stay again when we attend another concert.

Cons:

N/a

2026-07-08 • via Nuitee
R
Ruth • extended_group • gb
7
It was fine but I had expected something special.
Pros:

Openable windows
Room fridge
Comfy bed
Black-out curtains
Room coffee bags
Relaxed bar area
Close to Manchester Picadilly Station and easy to get to where I needed to be.
Mostly quiet in hotel and not much extraneous noise either.

Cons:

I asked for my room not to be refreshed but it was... A strange quibble perhaps.
The shower wasn't v strong...I appreciate to save water probably.
Paintwork especially in bathroom quite tatty and Room could have been better cleaned. Quite dusty.
Small room just a bit wider than bed.
The area was a bit rough.
I stayed here as a treat while visiting Manchester for a concert and felt a little let down. I was expecting a lot more from a Malmaison hotel and for the price paid.

2026-07-08 • via Nuitee
S
SALLY ANN • solo_traveller • gb
8
Great Accomodation for a party in the centre
Pros:

Great location, lovely spacious room

2026-07-08 • via Nuitee
P
Paula • family_with_children • gb
10
2026-07-08 • via Nuitee
D
Darren • solo_traveller • gb
8
Pros:

Location, staff excellent.

Cons:

No bar after 12.

2026-07-08 • via Nuitee
K
Kerry • solo_traveller • gb
8
2026-07-07 • via Nuitee
P
Paul • couple • gb
6
Comfortable bedrooms, public areas not clean.
Pros:

Spacious bedrooms, clean and comfortable bedding, with good selection of equipment and products in the room. Slept well.

Cons:

Cleanliness of public areas was poor. The hotel appeared to be very under staffed meaning cleaning of bar area, restaurant, was poor. The staff working were very busy.

2026-07-07 • via Nuitee
T
Tracy • couple • gb
10
We will be back
Pros:

Central location, lovely bar and restaurant, comfortable room and good value

Cons:

All good

2026-07-07 • via Nuitee
D
David • couple • gb
10
2026-07-07 • via Nuitee
S
Sobia • couple • gb
10
2026-07-07 • via Nuitee