Malmaison Manchester

Hotels
•
Frasers Hospitality
8.4 (6858 reviews)
Piccadilly , Manchester , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable environment
Cons:
Cleanliness issues
Room was cold
Basic facilities need improvement

Categories

Cleanliness
7.65
Several reviews pointed out cleanliness issues including dust and unclean rooms.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
9.15
Multiple reviews praised the great location of the hotel.
Room Quality
8.15
Rooms were generally comfortable, though some had issues such as being cold and lacking proper heating.
Amenities
7.65
Certain amenities like the TV and spa facilities received mixed reviews.
Value for Money
8.65
Overall good value for the experience provided.
Food and Beverage
8.15
Food and bar quality received positive feedback.
Overall Experience
8.65
Despite some issues, the stay was largely enjoyable with good experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:54

Property Description

Luxurious Boutique Bedrooms
Indulge in the chic and intimate ambiance of our boutique bedrooms, featuring luxurious beds and mood lighting for a relaxing stay. Enjoy modern amenities such as a plasma-screen TV, high-speed internet access, and elegant bathrooms with power showers and exclusive toiletries.

Fine Dining Experience
Treat your taste buds at our Brasserie, offering a blend of modern British cuisine and French specialities in a candlelit setting. Experience exquisite flavors and impeccable service in a sophisticated atmosphere. Don't forget to visit the stylish Mal Bar for creative cocktails made from the freshest ingredients.

Prime Location
Conveniently located opposite Manchester Piccadilly Station, Malmaison Manchester Hotel is at the heart of the vibrant city centre. Explore nearby attractions like Piccadilly Gardens and the Arndale Centre, or catch a game at Old Trafford just a short drive away.

Experience luxury and convenience at Malmaison Manchester Hotel. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Malmaison Spa is open from Wednesday to Monday and closed on Tuesdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20.40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6858 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
R
Robert • solo_traveller • gb
10
Great place to stay for a trip away, work or even if from Manchester and wanted a night in Town.
Pros:

Location, the bar, rooms, staff, breakfast all great.

Cons:

Nothing

2026-06-06 • via Nuitee
S
Sharron • couple • gb
10
2026-06-06 • via Nuitee
K
Kim • family_with_children • gb
8
Pros:

Location very good

2026-06-06 • via Nuitee
S
SAMANTHA • solo_traveller • gb
1
No one gets back to you
Pros:

I called and cancelled the booking but was still charged as the person I spoke to didn't do their job

Cons:

I called and cancelled the booking but was still charged as the person I spoke to didn't do their job

2026-06-03 • via Nuitee
B
Barry • couple • gb
7
Comfortable stay
Pros:

The location

Cons:

Charging for crisps etc they leave in the room should not put them there

2026-06-03 • via Nuitee
J
John • solo_traveller • gb
10
2026-06-03 • via Nuitee
G
Gary • solo_traveller • gb
9
Stylish hotel in a fantastic location 👌
Pros:

Fabulous location, great staff, we were able to check in early so that was a bonus. Comfortable and stylish room, great residents bar and tasty breakfast. Our second stay, looking to our third! 😁

Cons:

No negatives.

2026-06-03 • via Nuitee
G
Greg • solo_traveller • gb
5
2026-06-02 • via Nuitee
S
Scott Robinson • extended_group • gb
8
2026-06-02 • via Nuitee
J
Jon and Avril • solo_traveller • gb
10
Pros:

Easy walking distance from Manchester Piccadilly station. A lovely quiet night's sleep in the centre of Manchester.

2026-06-02 • via Nuitee
S
susan • couple • gb
10
Great location next to station
Pros:

Noah was a exellent and we had a lovely room

Cons:

Nothing

2026-06-02 • via Nuitee
K
Kathryn • couple • gb
10
Great hotel and seriously comfortable beds!
Pros:

Fabulous room with super comfortable bed and bedding. Great breakfast. Good location close to train station

2026-06-01 • via Nuitee
A
Annabel • solo_traveller • gb
8
Lovely hotel, great location, friendly staff.
Pros:

Location

Cons:

Tv glitchy on some channels

2026-06-01 • via Nuitee
A
Alan • couple • gb
10
We stay in Manchester once a month and it’s the only place we stay
Pros:

Beautiful rooms and decor throughout
All the staff we’re wonderful and very attentive

2026-06-01 • via Nuitee
S
Susanne • solo_traveller • gb
7
This was an OK stay. The amazing breakfast made up for what felt a little overpriced in general. Some staff felt a bit d
Pros:

The location, the colourful decor, the large bathroom.

Cons:

The curtains didn’t fully close - with street lights outside.

2026-06-01 • via Nuitee
A
Anne Marie • couple • ie
2
Not to be repeated
Pros:

Location

Cons:

I was assigned a dark dingy corner room which I complained about. The wall covering is bizarre and not at all relaxing. The woman on reception was not welcoming

2026-06-01 • via Nuitee
A
Annabel • couple • gb
8
Lovely hotel, friendly staff, great location.
Pros:

Location

Cons:

Tv glitchy on some channels

2026-06-01 • via Nuitee
C
Claire • couple • gb
9
2026-06-01 • via Nuitee
C
Charles • solo_traveller • gb
8
Short stay
Pros:

Great bed

Cons:

Problems with room A/C

2026-05-31 • via Nuitee
D
darren • couple • gb
6
Disappointed
Pros:

Location

Cons:

The windows in the corner suite were two slots, one high and one very low so you couldn’t see out which was awful. The bathroom was very small and a tiny shower cubicle

2026-05-31 • via Nuitee