IntercityHotel Leiden

Hotels
IntercityHotels
8.5 (3023 reviews)
6 Ballonstraat , Leiden , nl

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Expensive for the value

Categories

Cleanliness
7.75
Several reviews indicate cleanliness issues, particularly with bedding.
Service
9.25
Generally good service but mixed feedback about staff responsiveness.
Location
9.25
Multiple positive mentions about the convenient location near transport and attractions.
Room Quality
8.25
Rooms are generally clean and comfortable, with some guests mentioning they were simply furnished.
Amenities
7.75
Lack of certain amenities like coffee in the room and parking options mentioned.
Value for Money
8.25
Some guests find it expensive considering some missing amenities.
Food and Beverage
8.75
Breakfast received mixed reviews, but overall good offerings.
Overall Experience
8.75
Generally positive experiences, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:06

Property Description

Convenient Location
IntercityHotel Leiden, just within 15 km of Paleis Huis Ten Bosch, offers easy access to nearby attractions like Madurodam and TU Delft.

Modern Amenities
The hotel boasts non-smoking rooms with free WiFi, a bar, and a 24-hour front desk for guests' convenience.

Delightful Dining
Guests can start their day with a delicious buffet breakfast during their stay at IntercityHotel Leiden.

Book your stay at IntercityHotel Leiden for a blend of comfort and convenience in Leiden.

Important information:

We do not allow guests leaving their pets unattended on their rooms.

Luggage can be left in the luggage storage but must be picked up on the day of departure.

Bikes are not allowed in the hotel and must be parked at the local bike parking garage.

Please note that, as part of the hotel’s commitment to sustainability, housekeeping is available only on request. Reception can be contacted at any time until 10 AM on the day guests would like their room to be cleaned. Rooms are also automatically cleaned after every third night as part of the regular service.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 3023 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
P
Przemyslaw solo_traveller pl
7
2026-06-20 via Nuitee
P
Paul couple nl
9
Pros:

De ligging en prima ontbijt

2026-06-20 via Nuitee
H
Heike couple de
9
Schönes und gut gelegenes Hotel. Wir kommen gern wieder.
2026-06-20 via Nuitee
C
Carleen couple ca
10
2026-06-20 via Nuitee
N
Nicole couple be
8
Comfortabele kamer op een goede locatie
Pros:

Locatie

Cons:

Gezien kostprijs dagelijkse schoonmaak verwacht

2026-06-20 via Nuitee
C
Carola couple de
10
Sehr zufriedenstellend
Pros:

Schön gestaltet

Cons:

nichts

2026-06-20 via Nuitee
T
Tetiana solo_traveller ua
9
2026-06-19 via Nuitee
M
Marianne extended_group nl
8
Wij komen terug
Pros:

Ontbijt was goede kwaliteit
Personeel bijzonder vriendelijk en attent
Uitchecken om 12 uur, heerlijk!
Goede geluidisolatie, lekker geslapen.

Cons:

Kamer wat krap
Geen haakjes voor jas enzo
Slechts 5 kledinghangers
Snacks erg prijzig

2026-06-19 via Nuitee
F
F. solo_traveller nl
7
Leuk, maar geen wifi
Pros:

Heel rustige kamer
Mooi uitzicht (op de molen)
Fijne douche
Lekker ontbijt
Lokatie vlak bij NS -statio Leiden Centraal

Cons:

ER IS GEEN WIFI, tenzij je bereid bent je gegevens af te staan aan, en lid te worden van een derde organisatie (H Rewards)!

2026-06-19 via Nuitee
M
Matthew solo_traveller us
9
2026-06-19 via Nuitee
R
Ronny solo_traveller nl
5
Niet volgens verwachting ...
Pros:

Het naastgelegen restaurant.

Cons:

Locatie, had graag geweten dat parkeren een uitdaging is

2026-06-18 via Nuitee
J
Joeri couple nl
10
Comfortabel, schone ruime kamer op perfecte locatie
Pros:

Lokatie en zeer schoon

2026-06-18 via Nuitee
A
Andrea family_with_children de
8
2026-06-18 via Nuitee
K
kaoru solo_traveller jp
7
2026-06-17 via Nuitee
T
Tamás solo_traveller hu
8
Pros:

Nagy szoba, jó elhelyezkedés

Cons:

Hideg volt

2026-06-17 via Nuitee
N
Nakamura couple de
9
2026-06-16 via Nuitee
E
Eldon solo_traveller us
8
Lazy in Leiden
Pros:

The shower floor tiles.

Cons:

The bed toppers kept slipping off.

2026-06-16 via Nuitee
T
tommaso couple it
10
2026-06-16 via Nuitee
S
Sebastiaan solo_traveller us
7
2026-06-16 via Nuitee
A
Amandine solo_traveller be
8
2026-06-16 via Nuitee