IntercityHotel Leiden

Hotels
•
IntercityHotels
8.5 (2750 reviews)
6 Ballonstraat , Leiden , nl

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Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Expensive for the value

Categories

Cleanliness
7.75
Several reviews indicate cleanliness issues, particularly with bedding.
Service
9.25
Generally good service but mixed feedback about staff responsiveness.
Location
9.25
Multiple positive mentions about the convenient location near transport and attractions.
Room Quality
8.25
Rooms are generally clean and comfortable, with some guests mentioning they were simply furnished.
Amenities
7.75
Lack of certain amenities like coffee in the room and parking options mentioned.
Value for Money
8.25
Some guests find it expensive considering some missing amenities.
Food and Beverage
8.75
Breakfast received mixed reviews, but overall good offerings.
Overall Experience
8.75
Generally positive experiences, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:06

Property Description

Convenient Location
IntercityHotel Leiden, just within 15 km of Paleis Huis Ten Bosch, offers easy access to nearby attractions like Madurodam and TU Delft.

Modern Amenities
The hotel boasts non-smoking rooms with free WiFi, a bar, and a 24-hour front desk for guests' convenience.

Delightful Dining
Guests can start their day with a delicious buffet breakfast during their stay at IntercityHotel Leiden.

Book your stay at IntercityHotel Leiden for a blend of comfort and convenience in Leiden.

Important information:

We do not allow Guest leaving their pets unattended on their rooms
Luggage can be left in the luggage storage but must be picked up on the day of departure.
Bikes are not allowed in the hotel and must be parked at the local bike parking garage

Please note that, as part of the hotel’s commitment to sustainability, housekeeping is available only on request. Reception can be contacted at any time until 10 AM on the day guests would like their room to be cleaned. Rooms are also automatically cleaned after every third night as part of the regular service.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 2750 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
B
Ben • solo_traveller • nl
8
Pros:

De stad Leiden is erg leuk om te bezoeken. Leuke terrasjes aan het water.

Cons:

Niets

2026-05-23 • via Nuitee
M
Milou • extended_group • nl
9
2026-05-23 • via Nuitee
M
Myllymäki • solo_traveller • fi
9
2026-05-22 • via Nuitee
A
alfred • couple • be
9
2026-05-22 • via Nuitee
E
El • solo_traveller • nl
8
Pros:

Mooie en moderne kamer, lekker ruim. Badkamer was netjes en bed lag heerlijk. Alle nodige faciliteiten aanwezig. Locatie was top op een paar minuten lopen van het station en dus ook het centrum.

Cons:

Niets.

2026-05-22 • via Nuitee
M
Manon • solo_traveller • nl
8
2026-05-22 • via Nuitee
P
Pamela • couple • us
8
Nice stay
Pros:

Great Location and nice room. Nice Shower and beds.
Nice lobby.

Cons:

View was really nonexistent.
A tad confusion about twin beds but correct by staff.

2026-05-22 • via Nuitee
M
Margriet • couple • nl
8
2026-05-21 • via Nuitee
J
Jess • solo_traveller • gb
8
Pros:

Location

2026-05-21 • via Nuitee
H
Hanna • couple • nl
8
Top
Pros:

De ligging
Nette kamers

Cons:

- niets

2026-05-21 • via Nuitee
C
Christine • couple • de
9
Empfehlenswert, ich würde wieder in dem Hotel buchen
Pros:

Super Zimmer mit Blick auf die Windmühle. Sehr sauber. Bequeme Betten.Zentrale Lage, 10 bis 15 min bis in das Zentrum. Hatte erst Angst weil es am Bahnhof liegt, das es Laut und turbulent ist, aber sehr ruhig in der Nacht und am Tag, bei offenem Fenster.Frühstück war okay. Sehr hilfsbereites Personal an der Rezeption.

Cons:

Kein kleiner Kühlschrank im Zimmer. Schwierig bei Unterbringung von Kühlware( zB. Medikamenten)

2026-05-21 • via Nuitee
S
Sadi Eugenio • couple • br
8
2026-05-21 • via Nuitee
E
Elizabet • solo_traveller • it
9
2026-05-20 • via Nuitee
M
Manon • solo_traveller • nl
9
Super!
Pros:

Goed hotel, fantastisch locatie. Mooie ruime kamer. Mooi uitzicht op de molen vanaf mijn kamer.

Cons:

De badhanddoeken vond ik niet altijd even schoon, in sommige zaten vlekken. Ook het douchegordijn was net iets te kort waardoor het water alsnog overal naartoe stroomt waardoor ook de vloer onder het toilet een laagje water krijgt.
Ontbijt vond ik ook wel duur, daarom mijn ontbijtjes gehaald bij de supermarkt of restaurant om de hoek… dat was goedkoper.

2026-05-20 • via Nuitee
L
LIDIA • couple • es
8
2026-05-20 • via Nuitee
L
Laise • solo_traveller • de
9
2026-05-19 • via Nuitee
S
Stephen • couple • gb
9
2026-05-19 • via Nuitee
F
Fokke • solo_traveller • nl
9
Pros:

handige plek, goed ontbijt, prima slaapkamer

Cons:

wifi werkte niet, ondanks instructies, die uiteindelijk niet via de mail binnenkwam

2026-05-18 • via Nuitee
A
Anne Marie • solo_traveller • de
7
Nice stay
Pros:

Great location near the train station, good sized room, nice layout

2026-05-18 • via Nuitee
A
Ad • solo_traveller • nl
10
Overnachting
Pros:

De lokatie dicht bij ziekenhuis.

Cons:

Nvt

2026-05-18 • via Nuitee