Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent Location
Great Service
Cons:
Slow lifts and busy atmosphere
Cold pools

Categories

Cleanliness
8.65
Some reviews noted dirty surroundings with a not-so-great room view.
Service
10
Supportive staff and generally positive sentiments from multiple reviews.
Location
10
Consistently highlighted as excellent by multiple reviewers.
Room Quality
8.65
Some reviews mentioned the room wasn't as expected, and issues with room types.
Amenities
8.65
Noted as having good amenities but impacted by complaints about cold pools.
Value for Money
9.65
Some reviews suggest good value compared to other hotels in the same tier.
Food and Beverage
9.15
Breakfast received praise while room service faced criticism.
Overall Experience
9.65
Overall enjoyment expressed, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 06:36

Property Description

Spectacular Sea Views
Experience breathtaking panoramic views of Mirabello Bay right from your room.

Sophisticated Design
Indulge in luxury and elegance with our sleek and modern architecture.

Modern Amenities
Enjoy access to state-of-the-art conference and wellness facilities during your stay.

To book your stay at the new luxury retreat, visit our website or call us today.

Important information:

Pet-Friendly Policy:
Dogs of max. 6 kg are allowed, subject to presentation of a vaccination certificate (mandatory). Prior arrangement with the Reservations Department is required

Kids Club (seasonal operation) – Kindly check with the Reservations Department for availability and further details.

Complimentary valet parking (20 min notice for car delivery).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 592 reviews
Cleanliness: 8.65
Service: 10
Location: 10
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.65
Food and Beverage: 9.15
Overall Experience: 9.65
B
bjelicic • family_with_children • rs
10
Pros:

The hotel is extremely comfortable, and from the moment we arrived we felt relaxed. Every member of the staff was friendly, welcoming, and always smiling, which created a wonderful atmosphere. There is an incredible sense of peace throughout the hotel, making it the perfect place to unwind and enjoy a truly relaxing vacation. We would definitely love to come back.

Cons:

NA

2026-07-24 • via Nuitee
B
bjelicic • family_with_children • rs
10
2026-07-24 • via Nuitee
O
olivier • solo_traveller • fr
10
Pros:

Cadre exceptionnel. Personnel très attentionné. Merci a vasilis pour sa gentillesse.

2026-07-24 • via Nuitee
S
Stevo • family_with_children • au
10
Perfect!!!
Pros:

Property was perfectly situated in Agios Nicolas with walking distance to everything. Property is very clean, staff are great, breakfast had nice selection of variety of food. Pools with beautiful views, not too busy. Sauna was available upon booking, there is a nice beach outside.
Perfect stay for couples or families
Highly recommended!

Cons:

Everything was in great order

2026-07-23 • via Nuitee
A
anna • solo_traveller • us
10
2026-07-23 • via Nuitee
M
Madhav Dhar • solo_traveller • ae
10
2026-07-22 • via Nuitee
I
Itshak • solo_traveller • il
10
Pros:

יחס הצוות, שירות נעים, ארוחת בוקר וערב מצויינת, שקט.

Cons:

היינו זוג עם 2 ילדים והיה מעט צפוף בחדר

2026-07-22 • via Nuitee
R
Renieris V • family_with_children • gr
10
2026-07-22 • via Nuitee
I
itamar • couple • il
7
Excellent food and beautiful facilities, but the lack of privacy in the suite was a disappointment
Pros:

The food was excellent with a wide variety of high-quality dishes. The infinity pool offers breathtaking sea views, and the hotel itself is modern, clean, and beautifully designed. I also really appreciated being upgraded from a private pool room to a private pool suite, which was a very nice gesture by the staff.

Cons:

The biggest disappointment was the lack of privacy in the private pool suite. Guests constantly walked directly in front of my windows, and sun loungers were placed just outside the room, making it easy for people to look inside. I had to keep the curtains closed most of the time instead of enjoying the beautiful sea view. For a premium room with a private pool in a five-star hotel, I expected complete privacy. This feels like a design flaw that should be addressed.

2026-07-21 • via Nuitee
Z
ZORAYDA • family_with_children • dk
10
2026-07-20 • via Nuitee
תהילה • solo_traveller • il
10
Pros:

חוויה מדהימה במלון אינטרנשיונל כרתים!
​רציתי להגיד תודה ענקית על אירוח פשוט מדהים ושהייה נפלאה במלון.
​שירות כזה איכותי ומהלב הוא ממש לא מובן מאליו, וכמה אנשי צוות פשוט הפכו את החופשה שלנו למושלמת:
​מרינה מחדר האוכל – מקסימה ברמות! מדהים איך כבר על הבוקר היא זכרה בדיוק מה כל אחד מאיתנו מזמין, תמיד בחיוך ובמאור פנים.
​ג'מילי מהביטחון – בן אדם מקסים, לבבי ועוזר מכל הלב! תמיד מחייך, תמיד רץ לעזור עם המזוודות ולסחוב, פשוט תענוג.
​תודה רבה לכם על יחס מופלא, שירות חם ודאגה לכל הפרטים הקטנים. אנחנו ללא ספק עוד נחזור!

2026-07-20 • via Nuitee
A
Aly • extended_group • gb
10
Pros:

The hotel was very beautiful. The whole experience from start to finish was exquisite and we absolutely loved it. The room had a scenic view of the ocean, was very modern and luxurious. The staff were particularly amazing. We would like to thank everyone, especially Vasilis for helping us with our luggage upon departure, he is a very polite employee!

2026-07-20 • via Nuitee
G
Guillaume • couple • fr
9
2026-07-19 • via Nuitee
ציון • solo_traveller • il
8
2026-07-19 • via Nuitee
V
vincent • couple • fr
10
Pros:

Super petit déjeuner
Literie confortable.
Superbe vu panoramique depuis les terrasses et piscines.
Personnel à l’écoute et extrêmement serviable.

Cons:

La salle de bain directement dans la chambre. Zéro intimité.

2026-07-18 • via Nuitee
S
Sapir • family_with_children • mx
9
2026-07-18 • via Nuitee
T
Tamar • couple • il
9
2026-07-18 • via Nuitee
I
Ines • couple • fr
9
2026-07-18 • via Nuitee
J
jonatthan • family_with_children • fr
10
2026-07-17 • via Nuitee
N
Nofar • couple • il
10
Definitely will return
Pros:

Everything was amazing

Cons:

The water in pools a bit cold.

2026-07-17 • via Nuitee