Paid
Children allowed

Facilities

Fitness facilities
Breakfast available (surcharge)
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Outstanding sea views from pools and rooms
Very helpful and friendly staff (multiple mentions of Vasilis)
Excellent location near town
Great breakfast
Spa and massages highly rated (some free spa access noted)
Good gym with sea view
Rooftop pools and pool bar
Cons:
Some maintenance/cleanliness issues around sunbeds and beach area
Outdoor pools are not heated
Family room sofa-bed comfort is poor
Private balcony pools can block balcony access
Food quality at dinner described as mediocre by some
Charged water at dinner despite half-board complaints
A few reports of booking/room allocation issues and staff ignoring requests
Parking/valet logistics inconvenient for some guests

Categories

Cleanliness
9
Generally reported as very clean by multiple guests, though some pool sunbed covers and the beach area were noted as looking tired/untidy at times.
Service
9.6
Staff repeatedly praised (especially Vasilis the doorman) for friendliness, helpfulness and welcome; isolated complaints about staff ignoring booking requests exist but are outnumbered by positive service comments.
Location
9.6
Multiple reviewers highlight an excellent, prime location with wonderful sea views and proximity to town.
Room Quality
9
Many guests enjoyed spacious rooms and suites with sea views; some specific issues noted such as a mediocre sofa-bed in a family room and a private balcony pool that can block balcony access.
Amenities
9.3
Strong amenities including pools (rooftop pools and pool bar), spa, gym with sea view and good facilities; minor negatives include outdoor pools not being heated and some maintenance/cleaning needed on sunbeds and beach area.
Value for Money
8.3
Mostly positive experiences but some guests reported being charged for water at dinner despite half-board and one notable complaint about promised room not delivered, which reduces perceived value for some visitors.
Food and Beverage
8.6
Breakfast is frequently described as great; however dinner/overall food quality received comments of being only average and there are service/charge issues (water charged) affecting F&B perceptions.
Overall Experience
9.4
Many guests describe an amazing, idyllic stay with excellent views, helpful staff and great facilities; a minority experienced booking/room allocation issues or service lapses, but the overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-04 18:25

Property Description

Spectacular Sea Views
Experience breathtaking panoramic views of Mirabello Bay right from your room.

Sophisticated Design
Indulge in luxury and elegance with our sleek and modern architecture.

Modern Amenities
Enjoy access to state-of-the-art conference and wellness facilities during your stay.

To book your stay at the new luxury retreat, visit our website or call us today.

Important information:

Pet-Friendly Policy:
Dogs of max. 6 kg are allowed, subject to presentation of a vaccination certificate (mandatory). Prior arrangement with the Reservations Department is required

Kids Club (seasonal operation) – Kindly check with the Reservations Department for availability and further details.

Complimentary valet parking (20 min notice for car delivery).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 642 reviews
Cleanliness: 9
Service: 9.6
Location: 9.6
Room Quality: 9
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.6
Overall Experience: 9.4
M
Matthias • solo_traveller • de
10
2026-10-30 • via Nuitee
O
olivier • family_with_children • fr
6
Confortable mais avec quelques déceptions
Pros:

La vue depuis la piscine est exceptionnelle. Le Spa gratuit (sur réservation) est très appréciable. Hôtel confortable avec un emplacement de premier plan. Salle de gym intéressante avec vue sur la mer.

Cons:

La Clim en fonctionnement dans la salle de petit déjeuner avec toutes les baies vitrées ouvertes. Une chambre pour 4 avec un canapé lit ( en version lit) au confort très moyen. L eau payante au dîner malgré la demi pension payée. Une qualité alimentaire assez moyenne. Piscine privée sur balcon inutile et bloquant l accès au balcon.

2026-10-27 • via Nuitee
J
Jens • family_with_children • de
9
2026-10-26 • via Nuitee
J
Jo • family_with_children • gb
8
Great location, great service.
Pros:

The location is very good, the staff are lovely and it is very clean. The breakfast is great and I had a wonderful massage in the spa.

Cons:

None of the outdoor pools are heated which is a bit of an issue if the weather isn’t extremely hot. The Sunbed covers around the pool are all looking quite tired and need a good clean. The beach area (with beds) wasn’t really given any attention and could have at least been tidied in the mornings.

2026-10-25 • via Nuitee
H
Hannelore • extended_group • ch
9
Eine absolut geniale Aussicht - weites Meer und zrotzdem ganz nah an Städchen
Pros:

Die Kage ist perfekt für einen Urlaub in Agios Nicolaos. Die Aussenpools inkl. Bar im 9. Stock haben eine absolut wunderbare Aussicht - auf das Meer / die Weite. Herrlich!!

2026-10-24 • via Nuitee
F
Florin • family_with_children • ro
8
2026-10-22 • via Nuitee
V
VLADIMIR • couple • ru
10
2026-10-21 • via Nuitee
N
Natasha • couple • au
9
2026-10-19 • via Nuitee
M
Mireille • couple • ch
9
2026-10-18 • via Nuitee
R
Rudolf 65 • solo_traveller • de
6
2026-10-17 • via Nuitee
G
gelfman • couple • il
10
Pros:

The staff was very kind and welcoming, helping and answering every question. It was an amazing stay!

2026-10-17 • via Nuitee
A
anat • solo_traveller • il
1
חוסר כבוד לאורחים
Pros:

מבטיחים בבוקינג חדר מסויים עליו משלמים כסף, בפועל המלון עושה מה שרוצה ונותן חדר קטן משמעותית. התעלמות מוחלטת של הצוות

Cons:

מבטיחים בבוקינג חדר מסויים עליו משלמים כסף, בפועל המלון עושה מה שרוצה ונותן חדר קטן משמעותית. התעלמות מוחלטת של הצוות

2026-10-16 • via Nuitee
B
Brendan • couple • gb
10
Pros:

Great hotel, great service, Vasilis the doorman was very friendly and a credit to the hotel and made me feel very welcome

2026-10-16 • via Nuitee
D
Daniel • couple • ch
9
Ein rundum gelungener Aufenthalt mit schönem Zimmer, tollem Frühstück und sehr freundlichem Personal
Pros:

Das schöne Zimmer, das grosse Frühstücksbuffet und die sehr freundlichen Mitarbeitenden haben unseren Aufenthalt besonders angenehm gemacht. Wir haben uns rundum wohlgefühlt.

Cons:

Es gab nichts zu beanstanden. Für uns war alles bestens.

2026-10-14 • via Nuitee
S
SHOVAL • couple • il
10
Whatever i say about the service the coutesy, and Vasilis’s willingenss to help would not be enough
Pros:

We would like to thank Vasilis for helping us with our luggage upon our arrival and departure. We had raed quite a few comments about him, and now we have seen and helpful employee he is.

2026-10-12 • via Nuitee
M
mustafa • extended_group • tr
1
Pros:

Hiç bir şeyini

2026-10-12 • via Nuitee
C
Claus-Peter • couple • de
7
Schöne Tage erlebt
Pros:

Die Juniorsuite im 8. OG und der freie Blick aufs Meer

Cons:

Parken umständlich, Walletservice durch das Personal. Der Kollege für Autos und Gepäck, Vasili, war sehr nett und sehr hilfsbereit

2026-10-11 • via Nuitee
E
ERIC • couple • fr
10
Un séjour idyllique , hors du temps
Pros:

La vue sublime , la piscine , la gentillesse du personnel

Cons:

Rien , pas une fausse note

2026-10-11 • via Nuitee
Y
yeshayahu • solo_traveller • il
9
2026-10-11 • via Nuitee
K
Karp • couple • il
10
Amazing stay!! Highly recommended ❤️
Pros:

Excellent service from Vasilis he helped us with our luggage, brought the car to the entrance. Also, recommended on restaurants and beaches.
We had a massage by Alma and mino, it was amazing!
Great breakfast, loved the facilities and the pools.

2026-10-11 • via Nuitee