Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent Location
Great Service
Cons:
Slow lifts and busy atmosphere
Cold pools

Categories

Cleanliness
8.65
Some reviews noted dirty surroundings with a not-so-great room view.
Service
10
Supportive staff and generally positive sentiments from multiple reviews.
Location
10
Consistently highlighted as excellent by multiple reviewers.
Room Quality
8.65
Some reviews mentioned the room wasn't as expected, and issues with room types.
Amenities
8.65
Noted as having good amenities but impacted by complaints about cold pools.
Value for Money
9.65
Some reviews suggest good value compared to other hotels in the same tier.
Food and Beverage
9.15
Breakfast received praise while room service faced criticism.
Overall Experience
9.65
Overall enjoyment expressed, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 06:36

Property Description

Spectacular Sea Views
Experience breathtaking panoramic views of Mirabello Bay right from your room.

Sophisticated Design
Indulge in luxury and elegance with our sleek and modern architecture.

Modern Amenities
Enjoy access to state-of-the-art conference and wellness facilities during your stay.

To book your stay at the new luxury retreat, visit our website or call us today.

Important information:

Pet-Friendly Policy:
Dogs of max. 6 kg are allowed, subject to presentation of a vaccination certificate (mandatory). Prior arrangement with the Reservations Department is requiredPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Nov 1, 2025 until Tue, Apr 14, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Sat, Mar 14, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Tue, Apr 14, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 497 reviews
Cleanliness: 8.65
Service: 10
Location: 10
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.65
Food and Beverage: 9.15
Overall Experience: 9.65
N
Nicole family_with_children gr
10
2026-05-22 via Nuitee
D
David Attila couple ro
10
2026-05-14 via Nuitee
M
mickeyloo solo_traveller be
10
Pros:

Magnifique hôtel bien situé et excellent personnel très aimable, à l'écoute et efficace.

Cons:

L'eau du jaccuzi sur la terrasse privée de la chambre est trop froide

2026-05-13 via Nuitee
A
Alexandre family_with_children fr
10
2026-05-13 via Nuitee
M
Moran couple il
10
סופ״ש מושלם מלון מושלם
Pros:

הכל מושלם

Cons:

הכל היה מושלם

2026-05-11 via Nuitee
C
Ciro solo_traveller gb
9
2026-05-11 via Nuitee
Z
zipi solo_traveller il
10
מומלץ בחום
Pros:

מלון מפנק, ממוקם מצויין, חדיש, ארוחת בוקר נהדרת, החדרים גדולים ומפנקים.
צוות אדיב ושרותי
דירות החניה עובד מצויין .
זרם במקלחת חלום.

Cons:

אין

2026-05-10 via Nuitee
E
Eden couple fr
10
Very good stay I highly recommend
Pros:

Amazing stay, super nice staff, great location close to everything and the rooms + amenities are amazing

Cons:

Nothing

2026-05-09 via Nuitee
D
Dimitri family_with_children be
10
Pros:

Petit déjeuné fantastique.
Personnel soucieux du confort des clients

2026-05-08 via Nuitee
C
Chooraman couple fr
10
Pros:

They were so amazing and adorable
They even upgraded my room for free and the service, the food was so good

2026-05-07 via Nuitee
U
Ursina solo_traveller ch
8
Pros:

Freundlich, gute Lage, schönes/sauberes Zimmer, toller Meerblick

Cons:

Frühstück hätte etwas umfangreicher sein können

2026-05-05 via Nuitee
M
Michaella solo_traveller ch
10
2026-05-02 via Nuitee
T
T. Freitag solo_traveller de
9
2026-04-30 via Nuitee
S
Sophie family_with_children fr
9
Belle expérience dans un hôtel joliment décoré face à la mer et proche du centre-ville, et 3 jours de pluie compensés pa
Pros:

Face à la mer, piscine intérieure, salle de sport, petit déjeuner fourni et de qualité.

Cons:

Le soin du visage dans le spa était ok mais pas à la hauteur du reste de l’établissement.

2026-04-28 via Nuitee
J
Jenny couple fr
10
2026-04-27 via Nuitee
A
Andrew couple gb
10
Beautiful hotel in great location with wonderful staff.
Pros:

Staff were all very friendly and helpful. Vasili was so helpful & polite as were the rest of reception. Cleaning was also excellent. Great location. Would recommend.

2026-04-27 via Nuitee
M
Melissa family_with_children nl
8
Heerlijk hotel om zeker naar terug te keren.
Pros:

Prachtige locatie en hotel. Goed ontbijt. Hele aardige bediening, receptie en portier. Zij maakten het een 5* verblijf.
Lekkere spa, goede facial behandeling en zwembaden.

Cons:

Er waren bouwwerkzaamheden gaande waardoor we erg vroeg wakker werden van de herrie en drillen/trillen. Helaas konden we door beperkte 4 persoons kamers geen andere kamer krijgen wat wel was aangeboden. Maar een sofa bed met tieners is helaas geen optie.

2026-04-24 via Nuitee
E
Elliott solo_traveller gb
5
2026-04-23 via Nuitee
N
Nicolas family_with_children fr
6
Un peu déçu
Pros:

Bonnes infrastructures
Bon petit Déjeuner

Cons:

Assez bruyant
Alarmes incendies qui sonnent plusieurs fois pour rien
Nous avons attendu plus de deux heures le jour de notre arrivée un lit pour notre bébé, alors que nous l’avions expressément demandé
SPA pas au niveau

2026-04-17 via Nuitee
S
STYLIANOS family_with_children gr
10
Pros:

Δεν μπορεί κάποιος να περιμένει κάτι περισσότερο από ένα ξενοδοχείο πόλης. Πολύ κεντρικό, με πολλές παροχές, περάσαμε πολύ όμορφα!

Cons:

Για χρήση της εσωτερικής πισίνας πρέπει να έχει γίνει κράτηση. Λογικό, αλλά η διαθεσιμότητα δεν θα έπρεπε να είναι τόσο περιορισμένη. Ενώ μας είπαν ότι δεν υπήρχε διαθεσιμότητα πριν τις 19.00, όταν φτάσαμε είδαμε μόνο 2 ακόμη άτομα.
Στο πρωινό δεν υπήρχε κανένας στην υποδοχή, καθένας έπρεπε μόνος του να βρει που θα καθίσει.
Πολύ λίγο προσωπικό στον χώρο του πρωινού, μας έκανε μεγάλη εντύπωση, οι σερβιτόροι δεν προλάβαιναν να καθαρίσουν τα τραπέζια.

2026-04-17 via Nuitee