Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Great location
Spacious rooms
Cons:
Issues with room allocation
Noise from rooftop bar
Minor cleanliness concerns

Categories

Cleanliness
8.9
Room was clean, nice and modern.
Service
9.9
Staff was very helpful and super friendly.
Location
9.4
Location was excellent with a beautiful view.
Room Quality
8.4
Incredible views but some rooms had comfort issues.
Amenities
9.4
Rooftop pool and spa were highlights.
Value for Money
8.9
Overpriced for the issues faced with room allocation.
Food and Beverage
8.4
Room service food was delicious and well presented.
Overall Experience
9.5
Great overall stay despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Ardo is a luxurious 5-star hotel in Townsville, just a short distance from The Strand Beach. Concierge services, outdoor swimming pool, and free WiFi are just a few of the amenities offered. Indulge in a culinary experience at the on-site restaurant or unwind at the bar.

Elegantly designed rooms feature modern comforts such as a fridge, minibar, and private bathroom. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Explore nearby attractions like Reef HQ and Townsville Entertainment Centre during your stay at Ardo, offering a perfect blend of luxury and convenience. Don't miss the chance to experience unparalleled hospitality - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 1325 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
N
Nathaneal • couple • au
9
2026-09-17 • via Nuitee
G
Graeme • solo_traveller • au
10
2026-09-17 • via Nuitee
T
Teneil • solo_traveller • au
10
2026-09-14 • via Nuitee
K
Kahlia • couple • au
10
2026-09-14 • via Nuitee
M
Melinda • couple • au
8
Had a pleasant stay
Pros:

The rooms were very nice, loved the balcony and the bathroom, the in room dining was good and the rooftop pool was great if not a bit windy. Was also good that could utilise facilities at casino. The day spa was very good.

Cons:

Was a long walk to city centre and the strand and had to walk to casino to hire scooters which gets pricey with 2 people twice a day. A bit annoying that rooftop dining wasn’t opened for lunch everyday.

2026-09-14 • via Nuitee
P
PAUL • solo_traveller • au
6
Pros:

Location, room clean,check in easy

Cons:

Poor selection of room service

2026-09-13 • via Nuitee
M
Micha Jay • couple • au
10
Pros:

The best hotel I have stayed in. Location is close to the strand, beautiful views. Absolutely stunning rooms and facilities.

Cons:

A little bit pricey.

2026-09-13 • via Nuitee
M
Maryann • solo_traveller • au
10
We had a fabulous stay.
Pros:

Location, friendliness and cleanliness

Cons:

The dining chairs were uncomfortable

2026-09-13 • via Nuitee
J
Jacqueline • extended_group • gb
7
Bar shuts 8.30pm
Pros:

It was a beautiful room and a magnificent view the room everything you could wish for. Lovely bathroom and comfy bed.

Cons:

After a days travelling we fancied a drink in the evening after our meal but the bar shuts at 8.30pm ! 🙄 if we had known that we would have stayed in the restaurant. Advised to go next doors casino or into town. Not acceptable in a five star hotel in my opinion it would never happen in the UK.

2026-09-09 • via Nuitee
D
David • couple • nz
9
2026-09-08 • via Nuitee
A
Andrew • couple • au
10
Sweet
Pros:

Rooftop bar

Cons:

Only saying one night

2026-09-08 • via Nuitee
C
Carl • extended_group • au
8
2026-09-07 • via Nuitee
L
Lucy • couple • au
10
Luxurious, comfortable & elegant
Pros:

Everything it’s such a beautiful luxurious place. Smells incredible, rooms are great, daily room cleaning is also amazing

Cons:

The only things perhaps could have been a continental breakfast included given the nightly rate..

2026-09-07 • via Nuitee
J
Jacque • couple • au
5
Relaxing by the roof top pool
Pros:

Roof top pool

Cons:

Expensive as we only had a view of the car park, not the Marina

2026-09-06 • via Nuitee
N
Nadine • couple • au
9
Beautiful room, amazing views & great location.
Pros:

Location, room and amenities, pool, view from room.

Cons:

The low profile furniture on balcony meant view was obstructed by railing. Also cushions on outdoor furniture would have been more comfortable.

2026-09-05 • via Nuitee
T
TREVOR • couple • au
10
Pros:

GREAT ATMOSPHERE, WILL BE BACK NEXT AUGUST

Cons:

NIL

2026-09-04 • via Nuitee
E
Elzette • couple • au
10
Wonderful stay with beautiful views.
Pros:

Fabulous location, luxury stay.

2026-09-04 • via Nuitee
S
sheree • couple • au
8
Good stop over with incredible rooftop bar overlooking Townsville
Pros:

Modern and sleek

Cons:

Almost a bit too clinical.

2026-09-03 • via Nuitee
J
Jacqui • couple • au
10
Relaxing getaway with great ocean views and fantastic ambiance
Pros:

Location

Cons:

Nothing

2026-09-03 • via Nuitee
D
Daniell • couple • au
10
Sitting in the pool was like being a waist away to a magical relaxing place
Pros:

The swimming pool the view and that it was heated

Cons:

I left my phone charger in the room and it wasn’t found by cleaning.

2026-09-03 • via Nuitee