Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Great location
Spacious rooms
Cons:
Issues with room allocation
Noise from rooftop bar
Minor cleanliness concerns

Categories

Cleanliness
8.9
Room was clean, nice and modern.
Service
9.9
Staff was very helpful and super friendly.
Location
9.4
Location was excellent with a beautiful view.
Room Quality
8.4
Incredible views but some rooms had comfort issues.
Amenities
9.4
Rooftop pool and spa were highlights.
Value for Money
8.9
Overpriced for the issues faced with room allocation.
Food and Beverage
8.4
Room service food was delicious and well presented.
Overall Experience
9.5
Great overall stay despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Ardo is a luxurious 5-star hotel in Townsville, just a short distance from The Strand Beach. Concierge services, outdoor swimming pool, and free WiFi are just a few of the amenities offered. Indulge in a culinary experience at the on-site restaurant or unwind at the bar.

Elegantly designed rooms feature modern comforts such as a fridge, minibar, and private bathroom. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Explore nearby attractions like Reef HQ and Townsville Entertainment Centre during your stay at Ardo, offering a perfect blend of luxury and convenience. Don't miss the chance to experience unparalleled hospitality - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 1251 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
P
Pam • couple • au
10
2026-07-04 • via Nuitee
B
bruce • solo_traveller • us
10
2026-07-04 • via Nuitee
J
john • couple • au
10
2026-07-03 • via Nuitee
T
Tricia • couple • au
10
2026-07-03 • via Nuitee
S
Sharon • solo_traveller • au
10
Lovely few days . Highly recommend
Pros:

Excellent location . Friendly helpful staff . Great restaurant particularly Terasu

2026-07-02 • via Nuitee
L
Lily • couple • au
9
Fabulous & worth the trip there
Pros:

Absolutely adored the Ardo, stunning views, great amenities and fantastic and quick room service via the iPads. Great to order pillows too. Can’t fault the ardo. Loved the proximity to the Ville and everything on offer there.

Cons:

The “marina view” is a bit of a stretch. You can see roads and houses. Not much marina. In fact initially when we went in the room I thought we had the wrong room. Just book ocean view because apparently marina view means city view. taxi ordering service for transfers would be good.

2026-07-02 • via Nuitee
A
Andrew • couple • au
9
Pros:

Had a great feel to it and was at the far end of the strand so was in a quiet location.

2026-07-01 • via Nuitee
J
Julie • family_with_children • au
10
2026-06-30 • via Nuitee
D
Dana • couple • au
10
Absolutely beautiful hotel and immaculately maintained.
Pros:

Everything

Cons:

Average in house room service. No where near the standard of the rest of the hotel. Really disappointing and the wine list was terrible

2026-06-29 • via Nuitee
C
Casey • couple • au
6
2026-06-27 • via Nuitee
G
Gabrielle • solo_traveller • au
9
2026-06-26 • via Nuitee
M
Michael • solo_traveller • au
8
Pros:

Excellent staff and views

Cons:

Room could have been cleaner. Dust on a lot of flat surfaces

2026-06-25 • via Nuitee
S
Shawnee • couple • au
10
2026-06-25 • via Nuitee
V
Vanessa • family_with_children • au
9
Beautiful luxury in Townsville!
Pros:

Beautiful location, gorgeous decor and super modern and clean! Rooftop pool and bar were gorgeous!

Cons:

A few little touches missing eg shower cap and tooth brush etc.

2026-06-22 • via Nuitee
K
KELLY • solo_traveller • au
10
2026-06-22 • via Nuitee
S
Seda • family_with_children • au
10
Pros:

Best in Australia

Cons:

When sitting at the roof top pool, the elevator ding noises were annoying

2026-06-21 • via Nuitee
C
craig • couple • au
10
Always relaxing and rejuvenating. Restaurants are fabulous
Pros:

Minimalist but gorgeous design

Cons:

Nothing

2026-06-19 • via Nuitee
W
Winnie • couple • au
10
2026-06-16 • via Nuitee
E
Eddie • solo_traveller • au
9
2026-06-16 • via Nuitee
P
Penelope • couple • au
10
2026-06-16 • via Nuitee