Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Great location
Spacious rooms
Cons:
Issues with room allocation
Noise from rooftop bar
Minor cleanliness concerns

Categories

Cleanliness
8.9
Room was clean, nice and modern.
Service
9.9
Staff was very helpful and super friendly.
Location
9.4
Location was excellent with a beautiful view.
Room Quality
8.4
Incredible views but some rooms had comfort issues.
Amenities
9.4
Rooftop pool and spa were highlights.
Value for Money
8.9
Overpriced for the issues faced with room allocation.
Food and Beverage
8.4
Room service food was delicious and well presented.
Overall Experience
9.5
Great overall stay despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Ardo is a luxurious 5-star hotel in Townsville, just a short distance from The Strand Beach. Concierge services, outdoor swimming pool, and free WiFi are just a few of the amenities offered. Indulge in a culinary experience at the on-site restaurant or unwind at the bar.

Elegantly designed rooms feature modern comforts such as a fridge, minibar, and private bathroom. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Explore nearby attractions like Reef HQ and Townsville Entertainment Centre during your stay at Ardo, offering a perfect blend of luxury and convenience. Don't miss the chance to experience unparalleled hospitality - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 1277 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
M
Makayla • solo_traveller • au
10
2026-07-24 • via Nuitee
L
Lisa • couple • au
8
Cons:

Didn't like the pillows too hard.
Wish I had made a dinner booking at the restaurant and not the Roof top.

2026-07-24 • via Nuitee
I
Irene Flavian • solo_traveller • au
10
Ocean King view
Pros:

View is beautiful and rooms are clean , pool is beautiful and free access to Ville is a bonus.

2026-07-23 • via Nuitee
K
katherine • couple • au
10
2026-07-23 • via Nuitee
J
Jones • couple • au
4
Not worth the money we payed
Pros:

Was a nice view. And some staff were friendly

Cons:

We got told to leave the roof top bar at 8:40 at night because they wanted to close early. This shouldn’t happen, and they didn’t ask nicely they were really rude about it.

Plus the aircon didn’t work the last night.

Overall was an ok stay. But for paying the amount we did it wasn’t the best quality.

2026-07-22 • via Nuitee
C
christine • solo_traveller • au
8
It was great. They gave us an upgrade for our next stay
Pros:

Location and facilities and friendly staff

Cons:

Couldn’t pay in cash

2026-07-21 • via Nuitee
P
Patrick • couple • au
10
2026-07-21 • via Nuitee
V
Val • couple • au
8
Comfy, convenient but very pricey for an overnight stay.
Pros:

Very elegant and classy!

Cons:

Very sparse amenities. Two teabags and two coffee sachets?!?!?!
A classy display of drinks and snacks….none of which we liked or craved.
Too upmarket for the ordinary people like us.

2026-07-19 • via Nuitee
T
Tyler • couple • au
10
2026-07-18 • via Nuitee
B
Ben • couple • au
8
2026-07-16 • via Nuitee
L
Louise • couple • au
10
2026-07-15 • via Nuitee
S
Stephen • couple • au
8
Pros:

Quality of the room and the view
Property very modern and clean
Great location

2026-07-13 • via Nuitee
J
Julie • solo_traveller • au
8
Pros:

Location, views, friendly staff

Cons:

Scent used in hotel was pleasant, but at times was too strong and overwhelming.

2026-07-12 • via Nuitee
J
Jeremy • solo_traveller • au
9
2026-07-10 • via Nuitee
A
Anja • family_with_children • de
10
Sehr schönes Hotel auf neuestem Stand und perfekt gelegen, um mit der Fähre nach Magnetic Island zu kommen.
Pros:

Rooftop Pool, Lage und Ausstattung

Cons:

Es gab leider kein Frühstück und man konnte nur auf dem Roof etwas trinken, da die Bar unten und draußen nur Do.-So. geöffnet hat.

2026-07-09 • via Nuitee
J
Janelle • couple • au
8
2026-07-09 • via Nuitee
E
Emma • couple • au
10
It was an amazing time plus the sushi resturant is a added to a favourite place to eat
Pros:

Breakfast was amazing, bed is amazing. Shower heat/pressure was amazing

Cons:

Only thing was hoping out of the shower into the bathroom went straight inti feeling the cold ac

2026-07-09 • via Nuitee
N
Newberry-McLeod • couple • au
9
A wonderfully indulgent staycation with my sister.
Pros:

The Oceanside position and the high standard of room amenities.

2026-07-08 • via Nuitee
P
Pam • couple • au
10
2026-07-04 • via Nuitee
B
bruce • solo_traveller • us
10
2026-07-04 • via Nuitee