Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Great location
Spacious rooms
Cons:
Issues with room allocation
Noise from rooftop bar
Minor cleanliness concerns

Categories

Cleanliness
8.9
Room was clean, nice and modern.
Service
9.9
Staff was very helpful and super friendly.
Location
9.4
Location was excellent with a beautiful view.
Room Quality
8.4
Incredible views but some rooms had comfort issues.
Amenities
9.4
Rooftop pool and spa were highlights.
Value for Money
8.9
Overpriced for the issues faced with room allocation.
Food and Beverage
8.4
Room service food was delicious and well presented.
Overall Experience
9.5
Great overall stay despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Ardo is a luxurious 5-star hotel in Townsville, just a short distance from The Strand Beach. Concierge services, outdoor swimming pool, and free WiFi are just a few of the amenities offered. Indulge in a culinary experience at the on-site restaurant or unwind at the bar.

Elegantly designed rooms feature modern comforts such as a fridge, minibar, and private bathroom. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Explore nearby attractions like Reef HQ and Townsville Entertainment Centre during your stay at Ardo, offering a perfect blend of luxury and convenience. Don't miss the chance to experience unparalleled hospitality - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 1236 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
C
craig • couple • au
10
Always relaxing and rejuvenating. Restaurants are fabulous
Pros:

Minimalist but gorgeous design

Cons:

Nothing

2026-06-19 • via Nuitee
P
Penelope • couple • au
10
2026-06-16 • via Nuitee
W
Winnie • couple • au
10
2026-06-16 • via Nuitee
E
Eddie • solo_traveller • au
9
2026-06-16 • via Nuitee
G
Gina • couple • au
8
Pros:

Beautiful and clean

Cons:

Be aware the harbour view rooms have a very interrupted view of the water. It is more of a car park view, not a water view.

2026-06-15 • via Nuitee
P
Pauline • couple • au
6
2026-06-14 • via Nuitee
G
George • couple • au
10
Great new hotel with excellent views of magnetic island in a spacious comfortable room.
Pros:

The room was great the views excellent and roof top pool superb.

2026-06-13 • via Nuitee
K
Kim • couple • au
10
We loved it
Pros:

Great views and the Rooftop bar was amazing. Room was beautiful

Cons:

No cups to fit the coffee machine

2026-06-13 • via Nuitee
P
Peter • couple • au
10
Very enjoyable well done to everyone
Pros:

Everyone and everything

Cons:

Couldn’t find anything wrong with the property

2026-06-12 • via Nuitee
B
Bevan • solo_traveller • au
9
2026-06-11 • via Nuitee
R
rene • couple • nl
9
2026-06-10 • via Nuitee
S
Sonja • solo_traveller • au
10
2026-06-10 • via Nuitee
N
North • couple • au
10
Pros:

Amazing decor, amazing location, staff were so friendly and accomodating

2026-06-10 • via Nuitee
D
Doni • extended_group • au
9
2026-06-09 • via Nuitee
L
Lillian • couple • au
10
Pros:

Great location, beautiful sunset, and amazing restaurants..

2026-06-07 • via Nuitee
K
Kylei • solo_traveller • au
10
2026-06-04 • via Nuitee
R
Ruth • extended_group • au
10
Pricey but our Go To when in Townsville
Pros:

Great location and beautiful setting.
Has a lovely hotel ‘scent’ and generous bathroom and room size.
Hotel staff are brilliant.

Cons:

It is expensive and ocean views particularly so.
Would be great to have breakfast inclusions to balance this for a Townsville property- even with it in a magnificent setting.

2026-06-04 • via Nuitee
L
Lindsey • couple • au
10
An absolutely perfect place
2026-06-03 • via Nuitee
R
Ruth • couple • au
8
2026-06-03 • via Nuitee
C
Christel • couple • de
8
Schönes Hotel mit Schwächen beim Personal
Pros:

Infinity Pool

Cons:

Bedienung in Rooftopbar war uninteressiert an uns als Gästen. Angebotener Gepäcktransport hat zunächst das Zimmer nicht gefunden.

2026-06-02 • via Nuitee