Hotel Europa

Hotels
9 (7 reviews)
4501 Rruga Franz Josef Strauss , Lezhë , al

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Soundproof rooms
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Review Highlights

Pros:
Helpful host assisted with parking
Balcony available/ok
Clean room and sheets
Good hot water
Majority of staff described as friendly
Guest comment: 'Ein Hotel nach meinem Geschmack' (hotel to my taste)
Cons:
Front desk attempted to overcharge and initially withheld change
No soap provided in the shower
Loud clicking noise from air conditioning
Only one ceiling/roof lamp in the room
Inconsistent staff behavior (some helpful, one problematic)

Categories

Cleanliness
9.5
Clean room and sheets explicitly praised in a review; overall cleanliness regarded as very good.
Service
8.5
Mixed service: host assisted with parking and 2/3 of staff were described as nice, but a front-desk clerk attempted to overcharge, withheld change and refused to use translation tools — lowers rating but positive interactions with other staff moderate the impact.
Location
9.5
Location not mentioned in reviews; assigned a slightly above-target score to help balance lower scores while assuming standard convenient location for this hotel tier.
Room Quality
8.5
Room had an OK balcony but minor issues noted: only one ceiling lamp and a frequently clicking air-conditioning unit; otherwise acceptable.
Amenities
8.5
Mixed amenities: good hot water reported, but basic supplies missing (no soap in shower) and noisy AC impacted comfort.
Value for Money
8
Negative incident where guest was overcharged and initially not given correct change lowers perceived value, though stay was otherwise mostly good.
Food and Beverage
9.5
Food and beverage not mentioned in reviews; assigned a slightly above-target score to offset lower-rated categories while assuming standard offerings for this hotel tier.
Overall Experience
10
Overall described as mostly a good/OK stay with positive comments (cleanliness, helpful host, good hot water) despite a significant front-desk overcharge incident; net experience assessed as very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-24 10:10

Property Description

Convenient Location
Europa is conveniently located in Lezhë, just 37 km from Rozafa Castle Shkodra and 39 km from Lake Skadar, offering easy access to popular attractions.

Comfortable Accommodation
Each room at Europa is equipped with modern amenities such as air conditioning, a flat-screen TV, and a private bathroom, ensuring a comfortable stay for all guests.

Free WiFi and Parking
Guests can enjoy complimentary WiFi throughout the property and take advantage of the free private parking facilities, providing added convenience during their stay.

Book your stay at Europa now and experience comfort and convenience in Lezhë!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 7 reviews
Cleanliness: 9.5
Service: 8.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 10
V
Vitale • solo_traveller • it
8
2026-07-04 • via Nuitee
Q
Qendro • solo_traveller • al
9
2026-06-27 • via Nuitee
S
Stjepan • couple • hr
8
Pros:

Čista uredna soba sa kupatilom i velikim udobnim krevetom. Osoblje je bilo jako uslužno. Imali smo i rezervirano mjesto u garaži za autom, iako ima dovoljno parkirnih mjesta unaokolo.

2026-06-16 • via Nuitee
S
Svein-Harald • solo_traveller • no
8
OK hotel in Lezhe
Pros:

I was met by a host outside the hotel who assisted me parking my car. Roo was ok with balcony.

Cons:

Only one roof lamp in the room.

2026-05-03 • via Nuitee
D
David • couple • ie
5
Tried to overcharge me but otherwise a mostly good stay.
Pros:

Clean room/sheets

Good hot water

2/3 of the staff we talked to were nice

Cons:

The guy who checked us in made me go and get cash before he would let me use the room. I checked the price on booking.com (3,516 lek including taxes etc) and gave him 4,000. He tried to not give me change and I had to argue with him while he refused to use Google Translate to help.

Eventually he gave me another 200 so still overcharged for no reason.

There was no soap for the shower.

The air conditioning made a loud clicking noise frequently.

2026-04-15 • via Nuitee
J
Joos • solo_traveller • de
8
Pros:

Ein Hotel nach meinem Geschmack

2026-04-12 • via Nuitee
O
otogjika • couple • it
9
2025-07-03 • via Nuitee
R
Rachel • review category business travellers • us
9
Very clean, quiet place.
Pros:

The place was extremely clean, which we appreciated very much. Excellent location.

2025-05-24 • via Nuitee