DreamSleep

Aparthotels
7.6 (355 reviews)
1A Park Avenue , East London , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Non-smoking throughout
Private parking
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Affordable price
Cons:
Cleanliness issues
Lack of proper amenities
Safety concerns in the area

Categories

Cleanliness
7.06
Several reviews mentioned cleanliness issues, including mold and lack of proper cleaning.
Service
9.03
Most reviews noted friendly and helpful staff, contributing positively to the service experience.
Location
7.57
Mixed sentiments were expressed about safety and sketchiness of the area, impacting overall rating.
Room Quality
8.02
Generally described as comfortable and clean, but some issues noted with TV and overall maintenance.
Amenities
6.55
Lack of advertised amenities like toiletries, cutlery, and issues with the TV remote reduced scores.
Value for Money
8.51
Several customers felt they received reasonable value given the price, despite some shortcomings.
Food and Beverage
5.56
No breakfast offered and coffee shortages noted, leading to a lower rating in this category.
Overall Experience
8.53
Despite various issues, many reviews expressed enjoyment and satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:38

Property Description

Terrace with Quiet Street Views
Enjoy a tranquil retreat on the terrace while soaking in the peaceful surroundings and views of the quiet street.

Modern and Comfortable Accommodation
Indulge in a recently renovated aparthotel featuring a flat-screen TV, streaming services, plush towels, and cozy bed linen for a comfortable stay.

Convenient Location
Explore nearby attractions like the East London Museum and East London Aquarium, with the East London Golf Club and Nahoon Corner just a short distance away.

Book now and experience a restful stay at DreamSleep in East London, where comfort meets convenience amidst serene surroundings.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 355 reviews
Cleanliness: 7.06
Service: 9.03
Location: 7.57
Room Quality: 8.02
Amenities: 6.55
Value for Money: 8.51
Food and Beverage: 5.56
Overall Experience: 8.53
S
Sithole couple za
5
Cons:

There's no parking

2026-08-26 via Nuitee
D
Deborah solo_traveller za
8
2026-08-24 via Nuitee
N
Nobuhle couple za
7
2026-08-18 via Nuitee
N
Nokulunga solo_traveller za
5
2026-08-18 via Nuitee
N
NELISIWE family_with_children za
3
It was not what i expected, it was a poor experience for me
Pros:

Nothing

Cons:

Everything, there were no towels in the room, it was cold as hell aircon was not working, wifi was not working, even the tv was not working. There was no soap in the rooms, no cups or spoons. It jc was not what was advertised on the website

2026-08-12 via Nuitee
M
Mpepo solo_traveller za
2
Ver disappointing and I literally wished I never booked them.
Cons:

Upon arrival, I was allocated Room 2, that I had to locate by myself. The room was clearly not ready for a guest. The was a rotten KFC in the microwave. Then I was changed to Room 4, where they had no towels, no cup, tea, sugar or anything a guest may use in the kitchen. I had to call and request for towels to bath, that came damp and not entirely clean. For tea that I brought for myself, I had to request a cup and spoon and bowls. I had to request toilet papers also. No soaps or shampoo. Their bedding is not entirely clean. It is very promising in the pictures but not in reality. They have a potential to be better but they are just lazy and clearly do not care about their guests.

2026-08-12 via Nuitee
M
Matau couple za
3
Pros:

The location was fine because it was in the centre we were able to go whenever we want to

Cons:

The bedding was not clean and there were no boody towels and tissue I had to ask for them even when I got them the towels were dirty

2026-08-11 via Nuitee
Z
Zikhona couple za
5
2026-08-02 via Nuitee
N
Nelisiwe solo_traveller za
1
Pros:

Nothing

Cons:

The room was cold, aircon was not working, there was no one at the reception to assist. There were no towels, soap or even cups to drink. Tv had no network and the wifi was not working at all

2026-07-20 via Nuitee
L
Lesedi couple za
3
My stay was completely not good such that I couldn't wait for the next day so that I can leave .
Pros:

The shower 🚿 was working perfect and also the heater.

Cons:

Fist thing there is no security,anyone is having an access because the gate doesn't lock. The sheets were cream white . There were no towels, toilet paper,soap and utensils. The towel was brought the following in the morning and left outside next to my flat,it was a bit wet.

TV was completely not working, the reception guy told me he's going to sort the WiFi out but he never returned until morning.

I wanted to go out at night but I was not able to do that because the receipt guy locked my car in the parking but didn't give me a key to the parking when I phoned him he didn't pick up until morning.

In short that was my worst experience 🥲

2026-07-20 via Nuitee
S
Siphokuhle couple za
1
Pros:

Nothing

Cons:

Wi-Fi

2026-07-16 via Nuitee
L
Lungelo solo_traveller za
1
Dream Sleep should be renamed to Nightmare Sleep
Pros:

Nothing everything is a lie. Pictures must be AI

Cons:

The room wasn't ready when I got there, it wasn't dirty, lights not working, water was cold had to shower with cold water in July, no towels and parking is S&it. Had to wake up at midnight to move so that another guest can park since I was leaving earlier.

2026-07-15 via Nuitee
S
Siboniso solo_traveller za
3
Cons:

whole service

2026-07-13 via Nuitee
E
Eric Unathi solo_traveller za
4
The Wi-Fi is just there for display but it doesn’t work, no room service like iron, towels. I called the receptionist to
Pros:

Cleanliness

Cons:

Poor service

2026-07-12 via Nuitee
Y
Yolanda family_with_children za
2
The bedding was not clean, which was very disappointing. The location also felt unsafe, and the wall
Cons:

The bedding was not clean, which was very disappointing. The location also felt unsafe, and the walls were so thin that noise from other rooms and outside could easily be heard, making it difficult to relax or get a good night’s sleep.

2026-07-06 via Nuitee
M
Mgabhi couple sz
6
2026-07-05 via Nuitee
N
Nosimthembile solo_traveller za
8
Pros:

Place was neat, the reception guy is very friendly and helpful. Water was always steaming hot in the shower.

Cons:

Wifi didn't work most of the time but that was not a big issue for me.

2026-06-30 via Nuitee
V
Vimbi solo_traveller za
10
2026-06-27 via Nuitee
S
Siziphiwe solo_traveller za
9
Everything was good
Pros:

Everything was good.

Cons:

Nothing

2026-06-26 via Nuitee
S
Sisipho couple za
6
2026-06-25 via Nuitee