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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Clubhouse
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Bicycle-friendly property
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Rooftop garden
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Infinity pool
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Outdoor furniture
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Pub crawls
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Property Description
Rooftop Pool and Garden Oasis
Enjoy a relaxing day at SERENADA's rooftop pool overlooking the city, or unwind in the tranquil garden setting.
Family-Friendly Amenities
With a children's playground and indoor play area, families will find plenty of entertainment options during their stay.
Convenient Location and Modern Comfort
Centrally located, each unit at SERENADA offers modern amenities including a fully equipped kitchen, flat-screen TV with streaming services, and a private bathroom with a hot tub.
Experience the perfect blend of comfort and convenience at SERENADA. Book your stay now to enjoy a memorable vacation in Playa del Carmen.
This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.
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