Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Enjoyable breakfast
Cons:
Cleanliness issues
Outdated furnishings
Hot water problems

Categories

Cleanliness
7.74
Several reviews mentioned dirty facilities, particularly the pool and kitchen.
Service
9.21
Generally, the service was appreciated, although some found it lacking during busy times.
Location
9.25
The location received many praises, being close to attractions and the beach.
Room Quality
8.2
Rooms were described as spacious and comfortable, but some items were outdated.
Amenities
7.73
Although some guests enjoyed the amenities, others pointed out issues like the hot water availability.
Value for Money
8.69
Most guests felt the pricing was reasonable given the location and spaciousness.
Food and Beverage
9.24
The breakfast options nearby were highlighted positively.
Overall Experience
8.71
Overall, guests enjoyed their stay, citing good aspects along with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Luxurious Amenities and Wellness Center
Live Tulum boasts an outdoor pool with hydro-massage jets and a wellness center, perfect for relaxation and rejuvenation. The air-conditioned apartments feature balconies, coffee machines, and modern bathrooms with hairdryers. Enjoy stunning pool and garden views from your room.

Convenient Location and Nearby Attractions
Situated just 2.5 km from the Tulum Archeological Site, Live Tulum offers easy access to popular attractions. Explore the Tulum main square with its iconic Mayan Calendar only 1 km away, or unwind on the beautiful Tulum beaches just 3 km from the property.

Free Parking and WiFi
At Live Tulum, guests enjoy complimentary parking and WiFi, ensuring a hassle-free stay. Immerse yourself in nature with nearby hiking trails or take a short drive to Cancún International Airport, located just 90 minutes away.

Experience luxury and convenience at Live Tulum - book your stay now for an unforgettable getaway.

Important information:

The property will place a pre-authorization of the total amount including taxes. You can contact the property for more information.

The estimate time of cash back, depend of the Owner Bank of the Credit Card.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 391 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
G
Gabriela couple ca
8
Sencillo pero cómodo 😊
Pros:

Estaba cómodo y limpio. Si buscas un lugar sencillo con todo lo necesario, este es un lugar perfecto! Habitaciones muy frescos eso hace que sea agradable por el clima tropical!

Cons:

Talvez sería bueno barrer las habitaciones todos los días. No solo cambiar las basuras y toallas. Otros lugares no hacen nada de limpieza pero aquí por lo menos hacían lo mínimo y se les agradece.

2026-05-23 via Nuitee
T
Thomas couple us
10
2026-05-22 via Nuitee
T
Thomas couple us
10
2026-05-22 via Nuitee
T
Thomas solo_traveller us
10
2026-05-22 via Nuitee
M
MATIAS EDUARDO solo_traveller ar
8
Muy bueno recomendaria.
Pros:

La habitación era grande con balcón muy prolijo y lindo

Cons:

El colchón muy blando para algunos comodisimo, el agua caliente aveces no anda sale solo fria o natural

2026-05-18 via Nuitee
S
Samir extended_group es
9
Excelente hotel para quedarte en Tulum
Pros:

Ubicación, excelente habitaciones

Cons:

El ruido de la calle, muy poco insonorizado

2026-05-17 via Nuitee
S
Sergio Franco solo_traveller fr
7
Pros:

Emplacement, calme, piscine, confort

2026-05-14 via Nuitee
J
Jeff solo_traveller mx
10
Cute
Pros:

Beautiful hotel nice rooms

Cons:

A little far away from central downtown, but close to the highway

2026-05-12 via Nuitee
D
Danna solo_traveller co
10
2026-05-05 via Nuitee
S
SYLVIE family_with_children fr
9
Agréable séjour
Pros:

L’emplacement, l’hôtel et la piscine sont agréables , l’espace de la chambre

Cons:

Rien

2026-05-03 via Nuitee
T
Thomas solo_traveller us
10
2026-05-01 via Nuitee
T
Thomas solo_traveller us
10
2026-05-01 via Nuitee
V
Virginie et Beñat solo_traveller fr
10
Pros:

Superbe hôtel très bien placé, à l'excellent rapport qualité prix.
La chambre est tout simplement magnifique, spacieuse et moderne.
Très belle piscine et accueil fort sympathique.
Parking juste devant pour laisser sa voiture, et ensuite beaucoup de possibilités de balades à pieds depuis l'hôtel pour découvrir la ville.

Cons:

Rien

2026-04-30 via Nuitee
R
RUBEN solo_traveller mx
10
buen lugar para alojarse
Pros:

excelente ubicacion

2026-04-29 via Nuitee
L
Lukas solo_traveller cz
10
Skvele
Pros:

Moc hezke ubytovani. Doporucuji pokoj v prizemi s vlastnim pristupem do bazenu. Pokud si chcete odpocinout a relaxovat, tak super misto. Poloha blizko centra a zaroven u jedne z hlavnich krizovatek, kde lze chytit collectivos jak k ruinam Tulumu, tak k plazim atd. Ochotny a usmevavy personal.

Cons:

Mel jsem trochu problem najit vchod a musel jsem obejt blok. Vchod je na rohu bloku budov ve vedlejsi ulici.

2026-04-29 via Nuitee
T
Thomas solo_traveller us
10
2026-04-28 via Nuitee
M
Marie-josée solo_traveller ca
10
2026-04-26 via Nuitee
P
Polly family_with_children gb
8
Great affordable option for families
Pros:

The layout of the apartment. We loved being able to store, cook food and sit at the table together as a family. Lovely cool air con. The children enjoyed the direct access to the pool.

Cons:

Cold shower. We couldn’t get the hot tap to work!

2026-04-18 via Nuitee
L
Louise couple gb
10
Pros:

Everything

Cons:

Nothing

2026-04-17 via Nuitee
J
Julia extended_group ch
9
2026-04-08 via Nuitee