Mahdiy Hotel

Hotels
9.3 (147 reviews)
G'ilamchi street, 220A , Khiva , uz

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful and friendly staff
Comfortable beds
Clean common areas
Cons:
Issues with cleanliness
Inadequate room conditions
Limited amenities

Categories

Cleanliness
8.78
Multiple reviews highlight plumbing smells and unclean bedding, affecting overall perceived cleanliness.
Service
10
Staff received positive remarks for being helpful and friendly throughout the stay.
Location
9.28
The location is good, although it involves a lengthy walk to popular attractions.
Room Quality
8.28
Several guests reported issues with room conditions, including odors and inadequate preparation.
Amenities
8.78
Basic amenities were available, but some reviews noted inadequate kitchen facilities.
Value for Money
10
While certain aspects were lacking, guests felt overall value was good for the budget.
Food and Beverage
9.28
Breakfast quality was appreciated by some, while timing and availability were critiqued.
Overall Experience
10
Guests overall expressed satisfaction, especially after room changes and improved service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:43

Property Description

Charming 3-Star Accommodation: Explore Khiva while staying at our cozy 3-star hotel featuring a garden, terrace, and a restaurant.

Comfortable Rooms: Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, fridge, and complimentary toiletries.

Delicious Breakfast Options: Start your day with a delicious breakfast buffet offering Asian and vegetarian choices.

Book now to experience a delightful stay at Mahdiy in Khiva!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 147 reviews
Cleanliness: 8.78
Service: 10
Location: 9.28
Room Quality: 8.28
Amenities: 8.78
Value for Money: 10
Food and Beverage: 9.28
Overall Experience: 10
X
Xiang extended_group cn
9
Pros:

老板人很好,亲切,随和,房间很干净

2026-06-10 via Nuitee
T
tomoko solo_traveller jp
2
いまいちだった。
Pros:

キチンとお湯が出た。駅まで20分ぐらい。駅前にスーパーマーケットがある。

Cons:

一人旅なのに4人部屋にされて狭かった事。テーブル等がなくとても使いにくかった事。両替が出来るとあるが、全くない。カード払いが出来ないと言われて困った。カード支払い用の端末が壊れててその日の内に決済が出来なかった。
レセプションに行くまでに階段があるので、荷物が大きいとか重いとかの人には厳しいのかもと感じた。

2026-06-06 via Nuitee
C
Chan couple hk
8
Pros:

Nice place to stay ,good value of money

Cons:

Not every time I can find someone to help in the reception … but the girl is very helpful tho she only speak 20% English

2026-06-05 via Nuitee
A
Armin solo_traveller de
9
Pros:

Sehr gute Lage, ca. 20 Minuten zur Altstadt.
Sehr sauberes Zimmer und Bad.
Freundlicher Empfang mit sehr gutem Englisch.
War rundum zufrieden

2026-05-30 via Nuitee
P
Poli couple al
9
Very good value for the money. They need to work on breakfast and the speed of preparing it, but when you consider how m
Pros:

Conveniently located. Clean and comfortable stay at Mahdiy!

Cons:

N/A

2026-05-30 via Nuitee
A
Abdulcelil couple tr
10
Yardımsever olmaları çok hoşumuza gitti
Pros:

Yardımsever olmaları çok hoşumuza gitti . Güler yüzlü ve samimi bir ortam vardı otelde özellikle calisanlar . Muhakkak konaklamanızı tavsiye ederim :))

Cons:

Bence mükemmel bir oteldi eksiği yok

2026-05-30 via Nuitee
Савенкова solo_traveller uz
10
Pros:

Номер хороший,просторный. Есть телевизор,кондиционер. Завтрак скромный но сытный .поражает одно- все прекрасно говорят на английском,Рядом парк Локомотив,вокзал недалеко,ходят домасики в любом направлении и цены не превышают 10000 сум на Яндекс.Спасибо большое за гостеприимство.

Cons:

Маленький напор воды в душевой.

2026-05-29 via Nuitee
E
Emmepa solo_traveller it
7
Pros:

La camera pulita e silenziosa,

Cons:

distante dal centro. In Uzbekistan non sanno come gestire la piattaforma booking o i messaggi. Risposte dopo giorni. Chiamate su chiamate per sapere se era possibile un transfer... inglese zero. Ma nemmeno traduttori... nemmeno attenzione che ci siano o meno delle richieste. Gestito interamente da ragazzi.

2026-05-29 via Nuitee
D
Daniel Otto solo_traveller ch
7
P B
Pros:

La situation en marge, tranquillité, la verdure. Le personnel.

Cons:

Trop grand lit pour petite chambre

2026-05-28 via Nuitee
I
Isabel extended_group es
10
Pros:

Estaba limpio y tenía espacio para guardar nuestras bicicletas

Cons:

El suelo de la ducha se inunda

2026-05-26 via Nuitee
N
Nodira couple uz
10
2026-05-25 via Nuitee
S
Solo traveller solo_traveller gb
8
Pros:

Big large bedrooms
Positive helpful staff (although language barrier did exist).
Breakfast included.

Cons:

Internet was not working for 36 hours.
Staff are positive and helpful - but need a little more training.

2026-05-25 via Nuitee
A
anykey66 solo_traveller ru
9
2026-05-24 via Nuitee
A
anykey66 solo_traveller ru
9
2026-05-24 via Nuitee
P
Perrine couple fr
1
Pros:

Beds are comfortable

Cons:

WiFi is very poor, it worked less than 40% of the time.
The staff persons we saw could barely speak English, and they forgot to register us as foreign tourists for the nights we stayed at this guesthouse. This is their legal duty, it is the job of guesthouses/hotels to register tourists. They are very unprofessional. Because of that, we have to solve this problem ourselves to avoid troubles with customs when leaving the country, we have to go to the police to register ourselves for the missing nights.

2026-05-24 via Nuitee
L
Lorenzo couple it
4
Hotel carino ma staff impreparato e scortese. Hanno cercato di farci pagare di più, non sapevano fare la registrazione p
2026-05-24 via Nuitee
P
Perrine couple fr
1
Pros:

Beds are comfortable

Cons:

WiFi is very very bad
The staff persons we saw could barely speak English, and they forgot to register us as foreign tourists for the nights we stayed at this guesthouse. This is their legal duty, it is the job of guesthouses/hotels to register tourists. They are very unprofessional (and too young, teenagers should be at school and not running a hotel). Because of that, we have to solve this problem ourselves to avoid troubles with customs when leaving the country, we have to go to the police to register ourselves for the missing nights.

2026-05-24 via Nuitee
M
Murodbek solo_traveller gb
6
2026-05-22 via Nuitee
H
Hannah solo_traveller de
5
Clean but bad service and breakfast
Pros:

The Room was clean, there is a water dispenser and kettle in the lobby wich was nice.

Cons:

The staff could not really communicate with us and they were not really interested in trying. When checking in we were not told breakfast time or any helpful information. The breakfast buffet is mostly empty and in the first morning we got no breakfast at all even though we came before 10.
The WiFi was not working for most of our stay. On request we were told it would work again 1 am the next morning it had still no connection.
And the sheets were too short for the mattress.

We think service could be improved, the staff was very young and they just did not know how to help, we think they should be trained better to know everything and how to help guest properly.

2026-05-22 via Nuitee
B
Behruz solo_traveller uz
10
2026-05-21 via Nuitee