Playacanela

Hotels
•
Senator Hotels & Resort
7.9 (617 reviews)
Avenida De La Morraja , S/N . Isla Canela -Punta Del Moral , Isla Canela , ES

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Camas confortables
La atención del personal
Cons:
Calidad baja de la comida
Colas para pedir

Categories

Cleanliness
7.15
The cleanliness received mixed reviews, with some comments on maintenance issues and general quality.
Service
8.65
Overall, the staff received praise for their friendliness and helpfulness throughout the stay.
Location
8.65
The location was frequently mentioned as one of the best aspects, being close to the beach and well-situated.
Room Quality
7.65
Some comments mentioned issues with lighting and comfort in the rooms.
Amenities
8.65
Amenities like the pool and other facilities received positive feedback from guests.
Value for Money
7.65
Value for money was cited as a concern, particularly with food and drink options.
Food and Beverage
6.65
Food quality and variety were criticized, with specific mention of poor offerings in the hotel.
Overall Experience
8.15
The overall experience was generally positive, offset by some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:36

Property Description

Arabian-style Hotel with Vibrant Rooms:
Experience a touch of Arabia at this colourful hotel in Punta del Moral. Enjoy the picturesque views from your furnished balcony and relax in the outdoor pool surrounded by palm trees, water slides, and bridges.

Relaxation and Recreation Options:
Indulge in the hot tub or take a dip in the indoor pool at Playacanela. Stay active with mini golf and table tennis facilities. For dining, the buffet restaurant offers a variety of international cuisines, while the hotel boasts multiple bars for your enjoyment.

Convenient Location and Nearby Attractions:
Located on the Costa de la Luz, Hotel Playacanela is just a stone's throw away from the beach. Explore the border with Portugal, visit Ayamonte, or take a short trip to Vila Real De Santo Antonio, only 20 km away. Book now for an unforgettable stay!

Important information:

Please note, use of the safe comes for an additional fee.

Reserving lounge chairs is strictly forbidden.

Guests requiring gluten-free meals should notify the hotel of this when booking. This can be noted in the Special Requests Box when booking, or by contacting the property directly using the contact details which appear on the Booking Confirmation issued by this site.

For non-refundable reservations, you must confirm your credit card details via a secure link. Playacanela Hotel will send you the link by email after you have made a reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 617 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 6.65
Overall Experience: 8.15
A
António • family_with_children • pt
8
Muito boa
Pros:

O pequeno almoço é Ótimo
A localização excelente

Cons:

O serviço do bar da piscina é muito lento

2026-09-19 • via Nuitee
H
Helder • solo_traveller • pt
10
2026-09-15 • via Nuitee
F
Figueiredo • solo_traveller • pt
8
2026-09-15 • via Nuitee
J
Justo • couple • es
6
Cons:

Muchísimo desorden

2026-09-15 • via Nuitee
P
Patrícia • solo_traveller • pt
9
Pros:

Do conforto do quarto

Cons:

Preço elevado

2026-09-13 • via Nuitee
R
Rafaela • family_with_children • pt
3
Decepcionante pensei que era muito melhor
Pros:

A piscina foi o ponto alto.

Cons:

Acho que nunca tinha estado num buffet tão fraco. A comida era mesmo muito má, com muita pouca variedade de proteína principalmente. Natas cruas nas massas, molho de tomate cru nas massas. A alimentação é uma das partes mais importantes de uma estadia, principalmente quando temos crianças. A única parte boa do buffet era a parte do pão. Grande variedade e havia sempre em quantidade.
A comida do bar era terrível. Sandes club e pão de forma do mais fraco que há, duas fatias de fiambre uma em cada lado e folha de alface.
Não haviam opções para comer no bar, era all inclusive mas acabei por me arrepender de fazer esse upgrade no hotel.
Outro ponto foi cobrarem 24€ para colocarmos o carro no estacionamento, sendo que estamos hospedados no hotel.

2026-09-13 • via Nuitee
F
Farhin • family_with_children • pt
9
Fabulosa
Pros:

Muito Bom pequeno almoço, acesso à praia, piscina impecável, jacuzzi maravilha!

Cons:

Se a água da piscina fosse mais quente como a da jacuzzi
Colocar sombrinhas do hotel na praia para os hóspedes

2026-09-12 • via Nuitee
A
Antonio • family_with_children • es
9
2026-09-12 • via Nuitee
P
Patricia • solo_traveller • es
8
2026-09-11 • via Nuitee
F
Fmrteixeira • solo_traveller • pt
6
Estadia de 4 noites
Pros:

Buffet variado e completo
Quarto com boas condições e agradavelmente limpo.

Cons:

Numa estadia de quase 4 noites, não consegui desfrutar de uma única vez as espreguiçadeiras da piscina.
Todas "reservadas" com toalhas e livros mesmo havendo sinalética de que era proibido fazê-lo.
Mostrei o meu desagrado junto da receção e apenas disseram que não podiam fazer nada.
Contentei-me em dar 1 mergulho por dia quando chegava da praia, enrolava-me na toalha e ia direta ao quarto.

2026-09-11 • via Nuitee
L
Liliana • solo_traveller • pt
8
2026-09-10 • via Nuitee
J
Jéssica • family_with_children • pt
8
2026-09-10 • via Nuitee
A
Andreia • solo_traveller • pt
8
Pros:

Comida diversificada e bem confeccionada,
Animação top tanto das crianças como noturna,
Atendimento e simpatia dos funcionários

Cons:

Wi-fi fraco
Horário abertura piscina
Sem AC, apenas ventoinha no teto

2026-09-07 • via Nuitee
L
Laura • couple • es
10
2026-09-07 • via Nuitee
C
Cristiano • solo_traveller • pt
7
Pros:

Amazing location, view, and staff.

Cons:

This hotel was built to families with kids, it's amazing to kids but not so amazing to people without kids that want do really rest. The chairs are always not enough to all, you see people running to the chairs and during the day they stole chairs and umbrellas. The jacuzzi is always full (only 12 person's are allowed and 15m). Food it's ok.

Our room: Amazing space to 2 person's, but we felt always a soul smell and the AC didn't worked (only sent air) and the room was always very hot (luckily we only used the room at night).

All inclusive it's not all inclusive! Only the breakfast, lunch and dinner. During the day you have the normal basic drinks and only some basic snacks. All the rest you have to upgrade your card or pay.

To resume:

Amazing to families with kids. Not so good to couples who wishes to rest and silence.

2026-09-07 • via Nuitee
C
Cláudio • solo_traveller • pt
10
Pros:

De tudo

2026-09-07 • via Nuitee
A
Agustin Jose • couple • es
10
Cons:

Está muy enfocado para niños, pero bueno, soportable

2026-09-07 • via Nuitee
P
Patricia • family_with_children • pt
9
2026-09-07 • via Nuitee
N
NOELIA • family_with_children • es
7
Estancia bien comida muy mala
Pros:

El alojamiento está bien. Los niños disfrutan mucho en la piscina.

Cons:

La comida era pésima. Pagas por un buffet de 4 estrellas y deja mucho q desear.

2026-09-06 • via Nuitee
F
Ferreira • solo_traveller • pt
8
Pros:

Do espaço, das infraestruturas, da comodidade e da simpatia dos funcionários

Cons:

Fui com tudo incluído acho que devia ter mais variedade de carne e peixe ao almoço e ao jantar e noa lanches também, deviam ter lanches variados principalmente para os miúdos

2026-09-05 • via Nuitee