Ambassador

Hotels
7.3 (2925 reviews)
Zheltoksan Street 121 , Almaty , kz

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Old facilities

Categories

Cleanliness
6.26
Several reviews mention dirty carpets, unclean rooms, and poor maintenance.
Service
8.23
Positive feedback about helpful and hospitable staff.
Location
8.77
Many reviews highlight a good location, being central and convenient.
Room Quality
6.22
Multiple comments regarding old furnishings and general disrepair.
Amenities
6.75
Amenities such as parking and elevators are lacking, with some mentions of old facilities.
Value for Money
7.71
Some reviews indicate it may not be worth the price considering the poor condition.
Food and Beverage
7.26
Mixed feedback on breakfast options; some mention limited variety.
Overall Experience
7.23
Overall sentiment reflects mixed feelings but a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:49

Property Description

Prime Location in Almaty
Located in the heart of Almaty, just a short stroll from the Abay Opera House, the Ambassador Hotel offers a perfect blend of convenience and comfort for your stay in the city.

Comfortable Rooms with Modern Amenities
Each classic-style room is well-equipped with essentials such as air conditioning, satellite TV, and free Wi-Fi. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay.

Nearby Attractions and Easy Airport Access
Explore nearby landmarks like the Ascension Cathedral and the Central State Museum of Kazakhstan, all within easy reach from the hotel. With the Almaty International Airport just 16 km away, your journey to and from the hotel is hassle-free.

Ready to experience the charm of Almaty? Book your stay at the Ambassador Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 2925 reviews
Cleanliness: 6.26
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
E
esra solo_traveller tr
8
2026-07-25 via Nuitee
A
Aigerim family_with_children kz
10
2026-07-24 via Nuitee
A
Akhmullaev couple se
7
2026-07-24 via Nuitee
A
Askar solo_traveller kz
9
2026-07-23 via Nuitee
S
Shabir couple qa
8
2026-07-21 via Nuitee
D
Dr. Abdul extended_group us
2
Pros:

Room has not perfect windows are not closed properly bugs are entry in the room also there’s not oven and fridge in the room such a bad experience in the hotel but staff is very good

Cons:

Room has not perfect windows are not closed properly bugs are entry in the room also there’s not oven and fridge in the room such a bad experience in the hotel but staff is very good

2026-07-20 via Nuitee
A
Amina K7 solo_traveller it
8
2026-07-20 via Nuitee
Ринат solo_traveller kz
1
Pros:

Location

Cons:

Hotel is old. Rooms are dirty.

2026-07-17 via Nuitee
F
Flavie Amina Samia solo_traveller fr
7
Pros:

Spatious room, good breakfast buffet, good lighting in the room

Cons:

The bathroom is quite small. The blanket was too small for the bed and the linen was too small for the blanket.

2026-07-16 via Nuitee
S
Sergey Shin solo_traveller kz
8
2026-07-16 via Nuitee
K
khan solo_traveller jp
1
2026-07-15 via Nuitee
D
Davide solo_traveller it
1
2026-07-14 via Nuitee
M
Mercy solo_traveller in
9
Just worth the buck!!!
Pros:

This place is worth the buck -city centre, nearby restuarants, 24X7 reception desk assistance, decent breakfast options, fairly good facilities and most of all very helpful staff especially Sofiya who even recommended places to visit in and nearby Almaty!

Cons:

The carpet in Room 108 was bit stained and needs to be changed!

2026-07-12 via Nuitee
H
HASAN solo_traveller ae
10
2026-07-12 via Nuitee
J
Jayampath Ruchitha solo_traveller sg
10
Pros:

The rooms in Ambassador hit the sweet spot.

Cons:

I had to shower with the water not on full pressure of my bathroom would flood

2026-07-12 via Nuitee
M
meiyan couple kz
5
2026-07-11 via Nuitee
A
Angelika solo_traveller tr
8
2026-07-11 via Nuitee
A
Anton_Orlov_ solo_traveller kz
10
2026-07-10 via Nuitee
A
Alexandr solo_traveller kz
7
2026-07-10 via Nuitee
R
Ravilya solo_traveller kz
10
2026-07-09 via Nuitee