Ambassador

Hotels
7.3 (2872 reviews)
Zheltoksan Street 121 , Almaty , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Old facilities

Categories

Cleanliness
6.26
Several reviews mention dirty carpets, unclean rooms, and poor maintenance.
Service
8.23
Positive feedback about helpful and hospitable staff.
Location
8.77
Many reviews highlight a good location, being central and convenient.
Room Quality
6.22
Multiple comments regarding old furnishings and general disrepair.
Amenities
6.75
Amenities such as parking and elevators are lacking, with some mentions of old facilities.
Value for Money
7.71
Some reviews indicate it may not be worth the price considering the poor condition.
Food and Beverage
7.26
Mixed feedback on breakfast options; some mention limited variety.
Overall Experience
7.23
Overall sentiment reflects mixed feelings but a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:49

Property Description

Prime Location in Almaty
Located in the heart of Almaty, just a short stroll from the Abay Opera House, the Ambassador Hotel offers a perfect blend of convenience and comfort for your stay in the city.

Comfortable Rooms with Modern Amenities
Each classic-style room is well-equipped with essentials such as air conditioning, satellite TV, and free Wi-Fi. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay.

Nearby Attractions and Easy Airport Access
Explore nearby landmarks like the Ascension Cathedral and the Central State Museum of Kazakhstan, all within easy reach from the hotel. With the Almaty International Airport just 16 km away, your journey to and from the hotel is hassle-free.

Ready to experience the charm of Almaty? Book your stay at the Ambassador Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 16 years old stay for KZT 4,000 per person per night when using an existing bed.
    People 7 years old and over stay for KZT 4,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 2872 reviews
Cleanliness: 6.26
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
Y
Yevgeny • solo_traveller • kz
4
не стоит тех денег которые просят за проживание.
Pros:

месторасположение.
номер был окнами во двор - было достаточно тихо

Cons:

Гостиница - привет из 90х
Требуется полный ремонт
сделать нормальный завтрак

2026-06-20 • via Nuitee
K
Kurtuluş • solo_traveller • tr
3
Pros:

Hiç nir şey

Cons:

Oda pis

2026-06-19 • via Nuitee
M
Marcel.8888 • solo_traveller • ph
7
2026-06-19 • via Nuitee
K
Kuchkarov • extended_group • uz
7
2026-06-18 • via Nuitee
Y
YAO • solo_traveller • cn
10
2026-06-18 • via Nuitee
A
Alice • couple • de
8
2026-06-17 • via Nuitee
M
Mustafa • solo_traveller • nl
8
Pros:

Top

2026-06-15 • via Nuitee
N
Nina • couple • id
8
2026-06-15 • via Nuitee
M
Mustafa • solo_traveller • nl
7
Pros:

Top

2026-06-15 • via Nuitee
A
Alina • solo_traveller • by
8
Проживанием очень довольна, все минусы нивелировались отношением сотрудников
Pros:

Локация, очень приветливый персонал, хорошие завтраки, цена

Cons:

Подуставшее состояние мебели, в ванной уже отходит эмаль, в моем номере были въевшиеся пятна на ковре, но при этом чисто, запахов посторонних не было, убирались каждый день, меняли полотенца, приносили воду.

2026-06-15 • via Nuitee
Хасан • family_with_children • kz
8
2026-06-15 • via Nuitee
J
Jayampath Ruchitha • solo_traveller • sg
10
Value for money place to stay
Pros:

I was upgraded to a larger room. It was comfortable and everything worked well. Housekeeping does an immaculate job every day - well done, housekeeping team.

Cons:

Nothing I can really think of that deserves mentioning.

2026-06-14 • via Nuitee
Сапанов • couple • ru
5
Pros:

Стрый раквина

2026-06-13 • via Nuitee
U
UMAYEV • solo_traveller • kz
8
2026-06-12 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-06-12 • via Nuitee
B
basanbad • solo_traveller • kz
8
Pros:

Вежливый персонал, локация.

Cons:

Вход в отель с дороги закрыт насаждениями, приходится обходить.

2026-06-11 • via Nuitee
S
Salome • solo_traveller • ge
10
2026-06-11 • via Nuitee
Жасулан • couple • kz
10
2026-06-09 • via Nuitee
Валентина • solo_traveller • kz
10
2026-06-09 • via Nuitee
G
Gleb • solo_traveller • ru
8
Все хорошо
Pros:

Завтрак с 7.00
Достаточно чисто
Просторный номер

Cons:

Кондиционер не работал, просто дует с улицы воздух
Занавески на окнах не закрывают окно полностью

2026-06-09 • via Nuitee