PisonayMapiHotelBoutique

Hotels
7.1 (89 reviews)
Avenue Pachacutec 401 , Machu Picchu , PE

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Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Non-smoking throughout
CCTV in common areas

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Dirty bathrooms
No hot water
Poor breakfast quality

Categories

Cleanliness
6.68
Multiple mentions of dirty conditions including unclean bathrooms and unpleasant odors.
Service
7.65
Staff were friendly, but there were issues with handling reservations.
Location
8.69
Great location close to transport for Machu Picchu.
Room Quality
6.14
Reported issues with shower temperature and room conditions.
Amenities
6.67
No hot water available and lack of basic amenities highlighted.
Value for Money
7.63
Issues with billing and not honoring agreed prices.
Food and Beverage
6.18
Breakfast quality was poor and reported unpleasant kitchen odors.
Overall Experience
7.15
Mixed feelings with many complaints affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:32

Property Description

Spectacular Location
Nestled in Machu Picchu, our boutique hotel is just a stone's throw away from Manuel Chavez Ballon Museum and Machu Picchu Hot Spring.

Warm Hospitality
Enjoy our top-notch services including free WiFi and a 24-hour front desk ensuring a seamless stay.

Delicious Dining Options
Indulge in a delightful buffet, à la carte, or continental breakfast at our charming property.

Book now to experience the magic of Machu Picchu at PisonayMapiHotelBoutique.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 89 reviews
Cleanliness: 6.68
Service: 7.65
Location: 8.69
Room Quality: 6.14
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.15
C
Casper • couple • nl
7
2026-08-18 • via Nuitee
F
Federica • extended_group • it
10
Fantastico!!!!!
Pros:

Tutto!!! In Perù ci vuole un bel po’ di spirito di adattamento per gli hotel mentre in questo hotel abbiamo trovato tutto quel che potevamo desiderare.
Acqua calda, stanza pulita, bagno grande e soprattutto stanza calda da riscaldamento dato che in Perù non c’è il riscaldamento da nessuna parte.
Il personale davvero gentile, disponibile e molto simpatici
Un grande saluto a Alejandra e Marco Antonio
Clelia,Andrea,Riccardo,Santo e Federica

Cons:

Niente

2026-08-16 • via Nuitee
C
CésarQuintero • solo_traveller • co
10
Pros:

La atención de Alejandra inmejorable, la habitación muy limpia y comoda. El desayuno tiene bastante variedad. Volveremos sin duda.

Cons:

Nada, todo fue muy bueno.

2026-08-11 • via Nuitee
P
Piero • solo_traveller • pe
9
Grato y volceria
Pros:

Habitación muy cómoda y cerca de todo

2026-08-09 • via Nuitee
M
Mahmutagic • couple • ae
1
avoid.
Pros:

Nothing

Cons:

Horrible cleaning, too much dirty rooms and way overpriced

2026-08-05 • via Nuitee
R
Ricardo • family_with_children • pe
8
Acogedor con bien servicio
Pros:

El servicio de custodia de pertenencias durante paseo en Machupicchu

Cons:

La pérdida de energía eléctrica. Bueno fue G en general, pero quizás puede tener grupo electrógeno para mantener servicios básicos

2026-08-04 • via Nuitee
A
Abigail • couple • pe
10
Espectacular
Pros:

Las habitaciones son hermosas, muy limpias! Nos tocó una habitación con vista hacia la ciudad, todo muy elegante. La atención es genial, siempre están atentos de lo que necesitas. Una experiencia muy bonita.

2026-07-22 • via Nuitee
T
torres • couple • cl
10
Pros:

El desayuno muy bueno, pero lo mejor fue la atención de la niña de recepción .

Cons:

Nada

2026-07-13 • via Nuitee
A
Andrea • solo_traveller • pe
10
Pros:

La atención del personalfue excelente.

2026-07-10 • via Nuitee
A
Alexandr • couple • uy
10
Pros:

Отличный отель, очень удобный по месторасположению. Персонал очень отзывчивый и веселый :) мы продлили номер на еще одну ночь).

2026-07-04 • via Nuitee
M
Maria Julia • solo_traveller • br
10
Pros:

Localização. Cama confortável. Quarto amplo e confortável. Sem muitos barulhos da rua.

Cons:

No primeiro banho, a água não estava quente. Porém, era porque não haviam aberto o boiler. Depois a água ficou quente e o banho é ótimo.

2026-06-16 • via Nuitee
C
CCG2018 • solo_traveller • us
10
When in Cusco Stay at Pisonay
Pros:

Very convenient location

Cons:

Everything was excellent

2026-06-12 • via Nuitee
A
Aydan • couple • us
10
2026-06-07 • via Nuitee
Y
Yotsinee Lertpanyanuch • couple • th
10
2026-05-23 • via Nuitee
B
Bryan • solo_traveller • fr
10
Parfait, je reviendrai
Pros:

Tout était bien la chambre spacieuse, la propreté et surtout très arrangeant

Cons:

Rien

2026-05-19 • via Nuitee
K
Karolayn Del Rosario • solo_traveller • pe
10
Pros:

La señora que atiende es muy amable, servicial, te hace sentir en casa, te ayuda en todo, el lugar es muy bonito

Cons:

Todo me gustó

2026-05-17 • via Nuitee
S
shozab • couple • mx
5
It was a decent stay not very exceptional
Pros:

Location

Cons:

Breakfast

2026-05-16 • via Nuitee
H
Huanaco Yeren • family_with_children • pe
9
2026-05-13 • via Nuitee
X
XIAOHONG • couple • cn
8
很好，会推荐
Pros:

特别惊喜的一家酒店，本来期望不高，到了后喜出望外，酒店位置极佳，离车站和吃喝都特别方便，前台的小妹妹很热情，因为到的很晚怕赶不上买第二天去马丘比丘的车票，小妹妹亲自带我们过去买票，心里一下子就亲近好多，早餐就在边上很不错，第二天还免费存了行李一直到我们离开

Cons:

挺好的

2026-05-12 • via Nuitee
J
Jorge • couple • ca
8
2026-05-09 • via Nuitee