Premier Inn London Southgate

My wife and I stayed at this Premier Inn at Paddington Station from November 19 to 27, 2025. We stayed in Room 405 on the 4th Floor, which was a Standard Double room. We initially chose this hotel due to its close proximity to Paddington Station, and we're so glad we did! We loved the fact that we could simply walk across the street from the hotel and stroll directly into Paddington Station.

The room itself was just fine for my wife and I. It was very clean and well-kept, with nearly no signs of wear and tear on the furniture. The interior decor was very modern and minimalistic. One other thing about the room was the fact that the sound proofing was quite impressive. Considering the fact that our room overlooked the street that's typically busy with traffic, we could hardly hear the outside noises. The mattress was very comfortable (to me), but my wife mentioned to me she preferred it to be a tad firmer. There was plenty of space in the room for us to relax during the evening when we're done with exploring the surrounding London area.

Even though we did not opt for the daily breakfast deal, the front desk staff member that checked us in (Sorry, I forgot her name) offered us a couple days of complimentary access to the breakfast so we can try it out. We were pleasantly surprised with the breakfast! It was a hot breakfast buffet and they served 'English Breakfast' foods such as sausage, beans, various types of eggs, hashed brown triangle, English bacon, mushrooms, and grilled tomatoes. The quality was actually decent overall, but we opted to not continue with the breakfast meal plan since we wanted to venture out to try other places for breakfast.

Overall, this hotel was superb value for use since we loved its location. If we ever visit London again in the near future, we would definitely consider staying here again!

I stayed at this hotel and the shower had no hot water at all from the moment I checked in. I reported the issue immediately, but nothing was fixed during my stay.

Despite the hotel failing to provide a basic amenity, they refused to offer any refund or compensation and kept insisting on their policy instead of taking responsibility. Their attitude was unprofessional, and customer care was completely nonexistent.

This was honestly one of the worst hotel experiences I’ve had. I strongly advise others to avoid this place, as you may not get even the minimum level of service — and they will not stand behind their own failures.

The hotel was easy to get to and the reception staff were friendly and helpful. However, I stayed at this hotel twice, a week apart, and on the second stay I arrived around midday, so decided to eat lunch in the hotel restaurant. But when I asked if the restaurant staff could check the ingredients of a dish, because I have an intolerance to a couple of common ingredients that aren't a major allergens, so not listed in their allergen information, I was met with a flat refusal by the staff as it was, quote, "against company policy".

We stayed at the Premier Inn for 2 weeks because of a house leak. The staff were so helpful and kind and considerate. Nothing was too much trouble and they made our stay relaxed and comfortable. The breakfast was lovely and the chef made the best poached eggs on demand even though he was very busy. The parking is convenient too. And the location is right near Southgate station and is off the main road. Good size rooms, nice shower and value for money.

The room I stayed in was spotless, comfortable, and well-equipped with everything I needed. The bed was especially comfortable, and I slept soundly throughout my stay. I also loved the service. Would stay again

I had a wonderful stay and would highly recommend it to anyone visiting . From the moment I arrived, the staff was friendly and welcoming, which set the tone for a very relaxing experience.

Ideal location for my business trip, clean room and perfect bed for a great night sleep! Very friendly staff and ready to assist you during your stay

Very nice and clean hotel,next to train station,food was lovely and the receptionest layleehau was brillant,all so were fantantic would stay again

First impression we was welcomed with a nice beautiful smile by ibrahim he gave us a lot of information regarding our stay breakfast was so nicee we had to book it twice

I had an amazing experience at the hotel it was extremely clean as expected and no issues whatsoever, this place is highly recommended for others honestly l.

Such a warm welcome from the reception lady, helped us out with our endless requests and made sure we’ve got everything we need! She is an absolute asset for the company!

Amazing stay easy check in process, comfy beds and lovely staff members.

Breakfast was tasty in the morning and checkout was very simple.

Stayed in one of the premium rooms. Great to have a fridge for small meals etc. Being across from the station made getting around easy. Also great access to grocery shops and restaurants. Hotel was clean, quiet, and had all the amenitie as advertised. You know what you are getting with this chain hotel . Would not hesitate to stay here again.

The best hotel in Southgate and surrounding areas. All the staff are great, attentive, very friendly and very helpful.

I booked the only room available - a premier plus accessible room. I didn’t need it to be accessible, so I emailed the hotel to say that I would be happy to swap to a standard room if one became available so that a disabled person could book the accessible room. When I got there I asked for a room with a bath (in what reality is standing in a shower a luxury???) and I was put in a standard room. Not a problem. I asked them to refund the difference, as I had paid for the premier plus room. The receptionist said the refund would be done, but it hasn’t happened yet.

The room itself was fine, and I had a lovely soak in the bath.

i stayed in room 323 from 14/11 to 17/11. On the last day, before i checked out, i developed red dots on my skin which are due to bed bugs. It is now 5 days after i checked out and the spots on my skin are getting more angry and few more have appeared.

Good location, convenient for rail station and bus services. Very friendly welcome. Room was very clean and comfortable. All-round good experience at a reasonable price.

We as a family always book sidcup as its near where my mum lives we enjoy the breakfast and the staff are really good and friendly we will be stay there again this is our 4th time there. Thank you so much

Foyaj was very accommodating and helpful when we needed help, he was also very friendly and listened calmly. Thank you Foyaj!!

Laylee is a fantastic member of staff at this Premier Inn, she’s very accommodating and understanding. She would always check in on us during our stay and made it a very comfortable and pleasant stay. Thank you Laylee!!!