Premier Inn Leeds City Centre - Leeds Arena

I thought I booked at Leeds Arena premier inn but Hotels.com booked me at premier inn at Wellington, very disappointed

Work visit to Leeds. The hotel is ideally located with discounted (£12 for 24h) car parking and few mins walk away. I had a family room which was huge for one person. The room is clean and well equipped (kettle/coffee/tea/milk) Bayliss and Harding hand soap and shower gel.
Hotel very clean.
Bed super comfortable.
Easy self check in.

We stayed at the Premier Inn in Leeds city centre and had a really good experience. With Premier Inn you always know what you’re getting – clean rooms, comfy beds and excellent value – and this hotel is exactly that.

The location is perfect if you’re planning to explore the city. It’s an easy walk to the shops, bars and restaurants, and ideal if you’re heading to a gig at Leeds Arena.

Breakfast is another highlight. The all-you-can-eat cooked and continental buffet always sets us up for the day, with plenty of choice and everything refreshed regularly.

Reliable, affordable and in a great spot – ideal for a city break or overnight stay in Leeds.

Great location right on High street close to shops and restaurants.
Friendly staff.
Spotlessly clean and very warm and comfortable.

Good location close to railway station.
Great sleep. comfy bed
Staff warm and friendly
Only criticism was the mould around the sealant in the bathroom - should be kept on top of especially in such a new Premier Inn.

Absolutely brilliant customer service from start to finish, the staff could not do enough for us and so accommodating. A group of 8 ladies on an overnight stay what more can I say, exemplary service throughout our stay and will definately be returning in the not too distant future

Receptionist Ellis was amazing nothing was too much to ask. Very welcoming environment. Spotless clean. Very comfy beds.

DO not stay at this hotel.

I paid for a room upgrade and when I woke in the morning I had a shower and the shower tray was full of other peoples dirt it was totally blocked. The sink was blocked and they were fully aware of this as they closed the plug the smell when opened was disgusting.

I complained because they have a form but this was their reply (even though you can't report something instantly when you are in the shower !

We do advise guests to report any issues to reception as soon as the incidents occur as our reception team would've been able to resolve these issues. Please note that there is a buzzer located at reception which can alert our team of your presence. The reception's number is also listed on the back of the key card, on our website and the confirmation email for your booking. As you didn't report any issues with the room, you did not give our team the opportunity to try and rectify this problem and so we can only apologise for the experience you had while staying with us.

It seems this is a standard get out clause for them.

I will charge back and never use Premier Inn again as the last few times now the hotels have been more like Hostels !

It was ok nothing special as improvements were ongoing to the bar area, we couldn't have a drink or eat at the Hotel. We had booked this month's in advance for a show. Complimentary breakfast of coffee and croissants wasn't great. The shower was ok and bed comfortable the hot water to wash your hands was slow and like warm, the heating in the room was just about bearable.

Right in the centre lovely room hotel good shower . Very big bed would stay again and was good price . Weather let it down poured down all day but still hotel was great

Friendly hotel. Polite staff who were very helpful. Comfortable bed and great room. Best nights sleep ever. Very quiet. Had a hospital appointment so was ideal for getting there and then an eatly night.

Perfectly decent hotel for a short stay. Comfortable bed and good shower. Well insulated from noise. Professional staff.

Fantastic stay, immaculately clean, black out curtains were amazing bed so comfortable. Shame we only stayed one night. Across the road from the arena.

Everywhere fresh and clean, staff were accommodating,
Room was clean, bed was very comfy.
Breakfast was plentiful and couldn't think of anything else that should be there.
Bar was lovely and restful after a full day.
Lovely 2 night stay

Room was wonderful, clean and bed was so comfy. Will be back. Staff were helpful area perfect . Was one slight problem no mat for shower and no grab rails so couldn't use shower as I am disabled, by time found out about shower mat I was going home.

The best thing about our 2 night stay was the room was clean and very comfortable (which is why I have given a 2 star review.

When we arrived there was not one at reception and we waited along with another guest for at least 5 minutes. One she appeared the receptionist was polite and friendly. She was one of the exceptions as other than the breakfast restaurant staff we found the rest of the staff completely uninterested and couldn't even be bothered to greet you with a good morning.

Don't be fooled by the free wifi which is so slow it is absolutely useless. It took be 2 minutes to download 3 emails and the bet speed I obtained was 0.7mbps which is not fit for purpose.

As hotel guests we went to the hotel restaurant for an evening meal but as we hadn't booked we could not get a table even though the restaurant was nowhere near full. When the staff member went to ask the manager if he could give us a table the manager just shrugged, gave a dismissive wave of his arm and couldn't even be bothered to speak to us. We had an excellent meal at an Italian restaurant up the road and when we returned to the hotel the restaurant still had empty tables.

When we went to checkout there was no one at reception again. An alarm went off but no one appeared and after nearly 10 minutes we went outside to wait for out taxi just to get away from the noise of the alarm.

In the past I have generally found the Premier Inn chain good value for money but not on this occasion.

Staff were super friendly and helpful, rooms were clean and comfy and the location next to the train station is perfect!

I stayed at the Premier Inn in Leeds recently, and honestly, it was a great experience from start to finish. The staff were super friendly and helpful — they really made me feel welcome. My room was clean, comfortable, and surprisingly quiet, which meant I got a great night’s sleep on that famously comfy bed. The location was perfect for exploring the city, with shops, restaurants, and transport links all nearby. Breakfast in the morning was fresh and tasty, with plenty of choice. Everything felt easy and stress-free, just what you want when you’re away from home. I’d definitely stay here again and would happily recommend it to anyone visiting Leeds for work or a weekend break.

For a short stay in Leamington Spa, the Premier Inn is ideal. It is close to shops, cafes and restaurants and also to the pump room and park and gardens. Our room was spacious and comfortable. The staff were very friendly and helpful and we also enjoyed the reasonably priced breakfast.

Stayed here overnight while in Leeds to watch a football game. Great location - easy walk to the city centre shops and a straightforward 40 min walk to Elland Road. Comfortable, clean etc. But what really stood out was how brilliantly the hotel managed our son’s multiple food allergies at breakfast. A huge thank you to Tracey, who oversaw checking all ingredients and arranged for a mammoth stack of bacon sandwiches and pastries prepared with his peanut and sesame allergies in mind. She was fantastic. The kitchen staff were brilliant too, bringing out clean cutlery and hand delivering his breakfast to the table! Amazing, and makes what’s often a stressful situation a joy. Thanks so much!