Premier Inn London Gatwick Airport

Hotels
•
Premier Inn
8.8 (122 reviews)
Crossway,West Sussex,London , London , GB
0333 321 9265
reservations.gatwickcluster@whitbread.com

listing image 1
Show all photos

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Technical issues with room
Slow service

Categories

Cleanliness
8.3
Generally clean, but issues highlighted with room maintenance.
Service
9.3
Many positive mentions of staff, especially Jin and Marwan.
Location
9.3
Excellent location opposite Gatwick's North Terminal.
Room Quality
8.3
Rooms were spacious and comfortable but had some technical issues.
Amenities
8.8
Self-check-in was efficient, but there were some service delays reported.
Value for Money
8.8
Good value considering location and services provided.
Food and Beverage
8.8
Food quality was good, but service was slow at times.
Overall Experience
8.8
Mixed stay with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:35

Property Description

Experience comfort and convenience at the Premier Inn London Gatwick Airport (North Terminal), your ideal retreat just steps away from the airport.

Perfect Location
Situated directly opposite the North Terminal, with seamless free transfers to the South Terminal, your travel plans have never been easier.

Spacious Comfort
Unwind in our generously sized rooms equipped with extra-comfy beds, ensuring you get the restful sleep you deserve before or after your journey.

Dining & Business Amenities
Enjoy delicious meals at our on-site restaurant, grab your favorite coffee from Costa, or take advantage of our business lounge to stay productive while you travel.

Don't miss out on the perfect blend of comfort and connectivity—book your stay today!

Important information:

Discounted parking available at the North Terminal short stay car park opposite the hotel - Car Park J. Cost: 25 GBP for 24 hours. Bring ticket to reception for discount. Height restriction: 2m. Coach parking available at South Terminal.
Exit M23 at J9 for Gatwick. Follow signs for Gatwick North Terminal, at North Terminal roundabout enter at Arrivals Road (2nd exit), turn right onto Northway (Drop Off point), hotel is located on the right. From South - follow M23 for Gatwick/London. Exit M23 at J9 for Gatwick. Follow signs for Gatwick North Terminal. At North Terminal roundabout enter at Arrivals Road (2nd exit). Turn right onto Northway (Drop Off point), hotel is on the right.,From Airport and Train Station (on foot) - follow signs for the North Terminal (take the transit from the South Terminal) and head to Drop Off point. Exit Terminal, the hotel is opposite the Drop Off point.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
G
Gabriel • solo_traveller • us
10
Pros:

Great staff.

2026-07-25 • via Nuitee
I
Isabell • solo_traveller • de
9
2026-07-25 • via Nuitee
S
Sebastian • solo_traveller • cl
10
2026-07-25 • via Nuitee
E
Eberhard • solo_traveller • de
8
Pros:

Das Personal war sehr freundlich, die Zimmer gut ausgestattet, alles war sauber.

Cons:

Im Bad sind wie sehr oft zu wenig Haken für Handtücher bzw Waschlappen.

2026-07-25 • via Nuitee
S
Sehrin • family_with_children • az
5
2026-07-25 • via Nuitee
S
Sanna • solo_traveller • fi
9
Hyvä 2:n yön majoitus
Pros:

Toistamiseen samssa hotellissa. Hyvä tämän hotelliketjun hotelli, pieni hotelli pilvenpiirtäjien välissä, rauhallisesella alueella. Ostoskeskus (Skyline plaza) kävelymatkan päässä. Julkinen liikenne todella lähellä, helppoa mennä keskustaan. Löydettiin myös ns. paikallinen alue (Bockheim) kävelymatkan päästä, jossa hyvä saksalainen ravintola.

Cons:

Hiukan ahdas huone 3:lle majoittujalle. Sijauspatjat puuttuivat.

2026-07-25 • via Nuitee
M
Mazhar Quseem • solo_traveller • pk
6
2026-07-25 • via Nuitee
P
Patricia • solo_traveller • es
7
Pros:

Amplitud habitación
Desayuno

Cons:

Una persona en recepción nada amable.
Ubicación no recomendable.

2026-07-24 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-07-24 • via Nuitee
I
Irma • family_with_children • se
7
Ok för en natt
Pros:

Bra läge, prisvärt. Ok utbud på frukosten

Cons:

Obekväma sängar och kuddar

2026-07-24 • via Nuitee
A
Angeles • family_with_children • es
9
2026-07-24 • via Nuitee
P
Pierluigi • solo_traveller • it
10
Hotel comodo
Pros:

Tutto bene. Pulizia, silenzio e posizione centrale.

2026-07-24 • via Nuitee
H
Hossam • solo_traveller • eg
9
Pros:

Clean rooms, good beds, good breakfast, close to the train station, friendly staff

Cons:

Everything was good except there was no fridge in the room, but it is not a big deal

2026-07-24 • via Nuitee
P
Peter • solo_traveller • de
7
2026-07-23 • via Nuitee
I
Ilona • solo_traveller • nl
8
Pros:

Ontbijt was voortreffelijk, genoeg keuze.
De kamers zijn ruim opgezet. Personeel is vriendelijk en zeer hulpbehoevend.
Bedden slapen prima.
Ook na die tijd per mail is hun klachtenafhandeling voortreffelijk.
Alles is keurig opgelost en goed geholpen.

Cons:

We hadden een familiekamer, wegens kapotte airco is die een dag daarvoor omgeboekt naar 2 2 persoons kamer. In de mail stond, tegenover elkaar. Werd uiteindelijk 3 kamers verder. Geeft niks. Tot mijn dochter me wakker maakte snachts dat ze bedwantsen had.
Meteen naar de receptie, kregen een andere kamer gelukkig op dezelfde gang. Dit was wel op de straat kant waar je goed de metro hoorde.
Als tegemoetkoming kregen we de parkeerkosten voor niks. En achteraf na een mail hun niet goed geslapen garantie, volledige restitutie.

2026-07-23 • via Nuitee
F
FIRAT • family_with_children • tr
9
2026-07-23 • via Nuitee
L
Lubov • solo_traveller • de
9
2026-07-23 • via Nuitee
G
Gitte • family_with_children • dk
7
2026-07-23 • via Nuitee
Y
Yvonne • extended_group • de
8
Alles ok
2026-07-23 • via Nuitee
N
Nina • family_with_children • de
10
2026-07-23 • via Nuitee