Premier Inn Sheffield Cc St Marys Gate

A lovely welcome from the staff who were so helpful. There is no on site parking as per the website but there is a drop off space which made unloading so easy. This hotel is also directly opposite the Sevenoaks train station so it is just 20-25 minutes to central London. We were on the first floor in a family room which was not as big as Orpington's rooms, we went to move the spare bed next to the main one but the floor was pretty filthy and desperately needed a vacuum over. So we moved it straight back. Breakfast was great as the eggs were still runny and not over cooked and the pastries were baked to perfection. Super friendly staff and the best pizzeria around the corner at Pizza Uno. We would stay here agin :)

Every time we come to visit our son in Sevenoaks we stay at Premier Inn; it is a very nice, clean, comfortable hotel located strategically near the station and just 8-10 minutes walk from the town centre.

The rooms are clean are comfortable, free WiFi, nice breakfast and welcoming staff.

In particular, shout out to Aline, was, at the reception, was very kind and helpful.

We will definitely come here again!

An excellent hotel. Very comfortable bed, clean room and bathroom. Nice, hot, powerful shower and very friendly, helpful reception staff.
Offers great value for money, I cant fault the room or the service.
Thank you very much.

Food was good - quite a delay on receiving it
Breakfast good.
Bed was comfy. Room was good.
Terrible smell coming from the bathroom and there was a slug in the toilet.
Great welcome

Everything was perfect. But best of all was the service. All the staff were wonderful and have to give a special mention to Tina who went above and beyond with kindness and friendliness.
We would love to return.

Location was handy if you wanted to walk out to a local restaurant or eating place and only a 5 min walk to the train station. Nice quiet atmosphere inside and the most comfortable large bed and clean room. We stayed in room 104 which faced the front of the building. We experienced very good customer service by lovely staff.

Currently staying at the Premier Inn on a business trip and was particularly impressed with the quality of the breakfast service this morning. I was greeted by a staff member, Zoe, whose professionalism and positive attitude stood out immediately. Despite the early hour and the grey weather, she was polite, cheerful, and a genuine pleasure to speak with. A friendly, welcoming presence like hers makes a noticeable difference, especially at this time of year.

This is our third stay at Premier Inn in Sevenoaks, we always had a great experience. Rooms are large and nice furnished, staff is friendly and kind - Aline has been super helpful, very kind and professional. We recommend this hotel!

Room was nice and pre-heated when i got there. Staff was very helpful and pleasant and Kejal was really nice when i asked about allergens during breakfast

Staff were friendly enough. Had an issue with my breakfast being included in the morning as the staff who confirmed my stay didn't add it on my work allowance, which is frustrating to explain this in the morning.

The room, room 15, absolutely stinks of damp. It is so bad that all clothes, even unworn, needed to go straight in the wash when I got back as the smell as seeped into it.

Room was clean, breakfast was fine.

But won't stay here again due to the damp smell in my room.

The whole building had no water due to a problem with the system, after a 8 hour drive from Scotland, I needed a shower and wash but no water for the whole stay, could not flush toilet. Totally inconvenient and put a damper on whole stay. Was given a bottle of water to brush may teeth!!!
Promised a refund, but nothing as yet.

Very convenient for the Sheffield arena .Staff were pleasant and helpful.parking was easy outside the hotel.The rooms were as expected and clean and we were happy with our stay and would recommend this hotel for anyone attending an event at the arena.

Don’t take room 18 storage room above woken up at 5am with constant things dragged accross the floor and banging noises ..

A marvellous hotel equalled by friendly staff. The bedrooms were clean and comfortable and the shower was very good. My only regret was not having a meal there as sadly there’s no decent places to eat in the city.

I stayed at this hotel last night. It really was exceptional! The Staff Paul, Lauren, Martin and Chef - name I didn’t get - were simply brilliant. Polite, friendly, professional and very helpful and funny. I’d had a very stressful business day and they made my evening relaxing and enjoyable.

Hard to write a review as such a mixed experience. The upgraded rooms a re good and quiet but (deliberately) not perfect. When they are at a reasonable price they are value but the price at this hotel varies massively due to events at the arena across the road.

On this occasion finding a parking space was near impossible as they use the hotel for event parking. Once inside you have to wait for bar staff to finish talking as they double as receptionists for the hotel. No problem with this when they are pleasant but the lad on Wednesday night was miserable, condescending and borderline rude. The ticketing for the car park went working so you have to pay online which is a faff.

The entrance and bar is scruffy and unwelcoming.

The premier rooms are a good upgrade on the standard ones and i like them apart from one thing. They deliberately reduce water pressure to save money but it means the shower experience is dreadful and it takes about 10 mins to fill the sink to shave.

All that said the top floor is very quiet, the beds are very comfy and you can get a decent sleep.

Great stay very quiet
Stayed Friday and Saturday car parking £12 in total for both days car park under the Hotel you won’t go far wrong picking this hotel if your visiting Sheffield

Friendly staff, nice, quiet hotel (though we did stay in November, so not over busy), comfortable beds and nice bathroom. Very convenient for the city centre.

Stayed for a few days with family for daughters 21st birthday who is a student in Sheffield. Our elderly mother suffers with Dementia and can be a handful.

All the staff were extremely helpful throughout but would like a special call out to Sascha, Chris and the lovely lady that was on breakfast Saturday and Sunday morning, we didn't catch her name but she was a superstar.

Have stayed before and will stay again as offers great value for money but more I.oortantly its run by staff who genuinely care about people making sure our stay was memorable.

Really amazing staff! Super kind and helpful 🩷 Sasha and Kris were lovely. Gary’s food was excellent. Would definitely dine here again