Premier Inn London Wandsworth

The overall stay was average - comfortable and bed and good location. However the room was absolutely freezing and housekeeping didn’t come one single time during our stay. We had to request housekeeping before noon each day, which we did. But when we got back at 5 or 6pm, housekeeping hadn’t passed. So after a whole week without housekeeping, it did not feel clean. We also we often woken up by surrounding sounds (room upstairs, neighbours, construction workers all day).

Absolutely perfect for a weekend or overnight stay in london. Great price and well located. Only niggle is that breakfast seemed a little short staffed, slow topping up supplies

Very good location in pleasant, silent district, very close to underground stations West Bromton (5min) or Earls Court (12min), bus is near. A lot of shops or restaurants nearby. Pleasant, warm and nice atmosphere inside hotel and moder interior. Nice and welcoming staff, taking care of everything.
English breakfast, very tasty and good, made me feel full for most of the day while roaming around London. You can have free drinks for the rest of the day, cofee, teas, hot chocolate and bring them upstairs to your room.
Room was small yet enough space for solo traveler, very well organized with a nice design, space for suitcases, small table and control panel next to my pillow to change lights or ventilation, or temperature. It seemed cool to have bottle opener mounted to the wall at entrance.
My stay was pleasant and made me feel welcomed and safe. I would definately reccomend this hotel and would visit it myself again.

I tend to stay here each year for business. It is ideally located with the usual standard of comfort you get to expect in a Premier Inn. The breakfast and dinner options are good value and plentiful. What makes it though is the friendliness of the staff who always make you feel welcome. Nothing was too much trouble for Raakesh on the front desk or restaurant

The wife and I recently stayed at the Premier Inn Riverside Drive Uxbridge.
We can't praise the hotel enough. The room was clean quiet and very comfortable. The restaurant was excellent and reasonably priced.
We'd like to commend George who worked in the restaurant and bar. He was so friendly and helpful, excellence customer service, a great ambassador for your company.

This hotel was booked for us, due to an urgent medical appointment required in London, so we were not able to make the choice of where to stay ourselves. We were very happy with the room, the bed was very comfortable and large, and there was plenty of hot water for the shower. The staff were friendly and seemed genuinely pleased to see their guests. We asked for a second set of towels, and they were delivered within minutes. The breakfast choice was impressive for £8, although, a sign saying that other types of cooked eggs were available would have been helpful. We weren’t told about this until half way though our breakfast. We’d have no hesitation in staying here again, as the hotel was very good and the location is excellent. However, the lack of decent sized windows was a bit off putting, but this is just a minor point.

Easily accessible from West Brompton tube and 2 minute walk to Earls court. Very inviting from the roadside and great atmoshere on entering. Friendly, welcoming staff and checkin was swift and easy. We were given room 2 which was lovely and clean and the bed was very comfortable. We had a basic room, but our sister paid an extra £10 for a standard room, which are bigger. We paid £8 each for breakfast in the morning which was really tasty.
Would definately go back again.

Fantastic location for the tube into Central London and for matches at Stamford Bridge. Friendly staff, beautifully clean, comfy beds. Options to check in early and leave backs for a while after check out so you can maximise your stay. Will definitely be back

No running warm/hot water.
Couldn’t check in on time (or even 2 hours afterwards).
Had to clean the bathroom again ourselves.
Huge water leak in the room.

I stayed here as I was on a course close by. My first impression was overall really good. My room was clean and comfortable. 1st morning I discovered my hairdryer wasnt working. I explained this at reception and before long Wendy was at more door to help. She bought me a hairdryer and waited to see if it worked. It didn't. She ran around to find me one that did. They where very short staff but her dad her colleague where kind, caring and helpful. Both carried on their shifts with a smile. Wendy saw me the next day and
was again cheery and asked me how my stay was going. I had a fantastic breakfast and a lovely stay. I will be back for sure.
Hotel is in a fab location for everything.

Denisa is amazing she has made our welcome so delightful so far, she is a gem and very special make sure you give her a promotion and look out for her she is a super star

I stay weekly for work and this hotel suffers from low staffing and tired rooms. However, I returned from work on 05/11 only to find that there was no water supply to the whole hotel. I was told that maintenance had tried unsuccessfully to fix it and left for the day. There was no notice in the lobby about this and I only found out about it when I complained.
The staff seemed to have no idea what to do and offered no solution other than a bottle of water but could not explain how that would help with showering/washing hands etc.
It's quite unbelievable that a hotel doesn't have water supply with no one working to fix it. It's even more incredible that the staff didn't inform guests or know how to support guests.
Guest services were useless, offering a part refund for one night. I explained to them that this wasn't adequate and it would be the company not me, who experienced this terrible service, that got the compensation. As with the hotel staff it was like talking to a brick wall. Avoid this hotel

After a 5.5 hour drive we had a very welcoming reception from the lady checking us in. Room was clean and comfy. Rooms starting to show a bit of wear and tear but this the best premier inn we have been to in a while.
Breakfast was tasty and plenty of it, to set us up for the day.

We had a fantastic stay. All the staff were so friendly and welcoming, and the service throughout was excellent. Fanica really stood out — she went the extra mile to make sure we enjoyed our stay. She was kind, helpful, and genuinely cared that we had a good experience.
We hadn’t booked breakfast originally, but thanks to her encouragement we decided to try it — and ended up having it every day! It was delicious, relaxing, and a lovely start to each morning.
The ground-floor lounge was a great space for breakfast and tea, and both of our rooms were clean, comfortable, and well maintained. We’ve stayed at several Premier Inns, but the customer service here was easily the best. Highly recommended!

I hadn’t come across Premier Inn's Hub concept before, but it was in a great location and a good price for a planned trip to London. Close to Earl's Court underground station so straightforward travel to and from Heathrow. There are two room styles and I chose the larger option, which was more spacious than I expected - plenty roomy enough for one or two people. The soundproofing was brilliant - the room overlooked a busy road, and you couldn’t hear a thing, nor did it seem to be affected by the corridor noise you experience in many hotels. The website advertises free tea and coffee 24/7 but I hadn’t realised this is provided by machines in the bar/foyer area - there's no kettle in the rooms. So if like me, you like to have tea in the morning before getting up, take a travel kettle. This was big black mark for me. I was keen to see one of the smaller rooms to see just how small they were but the staff refused to let me have a peek in an empty room, which was also a bit annoying. But good value, a good location - would definitely stay again. With my travel kettle…

A great experience was had .. Rakesh hosted us like old friends superb Customer Service ... Loved the place ... one small comment the bed creaked every time you got off it on the Window side (never mentioned it to Reception but room 130 if you wish to check ) .. All in all this was a pleasant 5 night stay

Visited the Premier Inn for 2 days on Business. This is so short on staff. Reception staff jump between that and the restaurant. Have just sat waiting for 50mins to get a table as the chef is new. Tables were all sticky just seemed a lack of care or staffing to support looking after this hotel. Won't be using it again. Premier Inn seems to be slipping more and more recently.

The reviews made us a little bit worried, but that was not necessary.

We were kindly welcomed and helpen during our stay.

I have been using this hotel regularly for last couple of years as my office is across the road. The deterioration of this hotel is alarming, the cleanliness of the carpets etc is not good,. the change in quality of sheets is very noticeable. The lack of staff is ridiculous which makes me feel for the lovely staff that have to run around trying to please everyone. In the last month the inner security door does not lock which concerns me and my stay last week had me woken up at 8am with a guy outside my window drilling into the wall !!!! I complained and informed it was mentioned when i booked, in small print below my booking ! then why am I still paying over £200 for 2 week nights ?? Unfortunately I do not have another hotel as convenient as this one so I am stuck with it,. Last moan to PREMIER INN get your act together oh and sort the entrance doors the screech is unbearable to the ears !!!

The hotel was amazing. The room was clean and tidy, and the bed really soft. The staff members were so nice, especially the ones with the late/night shifts. The location of the hotel was really good because it's right next to an underground station and 20mins away by foot from Stamford bridge.