Premier Inn Plymouth - Sutton Harbour

Hotels
•
Premier Inn
8.2 (61 reviews)
28 Sutton Road,Plymouth,Devon , Plymouth , GB
0333 321 1393
PlymouthHarbour.PI@premierinn.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great service from staff
Good location
Cons:
Issues with breakfast
Problems with amenities

Categories

Cleanliness
7.84
Some guests mentioned issues with facilities, indicating a lower cleanliness rating.
Service
9.31
Numerous reviews praised staff, especially Ollie and Kay, for their exceptional service.
Location
8.85
The hotel is well-located in Plymouth, convenient for exploring.
Room Quality
8.3
Rooms are generally comfortable, though some reviews pointed out issues with amenities.
Amenities
7.83
Some guests experienced problems with amenities like air conditioning and Wi-Fi.
Value for Money
7.79
The cost of additional services and parking led to concerns about perceived value.
Food and Beverage
7.34
Breakfast wait times and quality were criticized, impacting the overall food experience.
Overall Experience
8.31
Though there were significant issues, excellent service and staff helped mitigate negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:48

Property Description

Discover your perfect getaway at Premier Inn Hotel Plymouth City Centre (Sutton Harbour), where the charm of coastal living meets urban convenience.

Ideal Location
Enjoy prime access to Plymouth's vibrant shopping scene and exhilarating nightlife, making it easy to explore everything this dynamic city has to offer.

Family-Friendly Fun
Experience unforgettable moments at the National Marine Aquarium or enjoy a leisurely picnic on Plymouth Hoe, perfect for creating lasting memories with your loved ones.

Comfortable Amenities
Unwind in style with our thoughtfully designed restaurant and sink into bliss in our extra-comfy beds, ensuring you'll feel refreshed for your next adventure.

Don’t miss out on this incredible experience; book your stay now and soak in all that Plymouth has to offer!

Important information:

Limited onsite parking, First come first serve basis. Cost: 6 per 24hrs payment on arrival. Parking Managed by Horizon Parking. Additional parking availible at Harbour Car Park PL4 0RA 3 min walk from the hotel.
Take A374 to Plymouth from A38 Marsh Mills roundabout. Follow signs for Coxside and National Marine Aquarium. Turn right at traffic lights after Leisure Park. Next to the Lockyers Quay Premier Inn, opposite Lockyers Quay TableTable. Please note: There are two Premier Inn hotels situated next to each other, this hotel is the larger of the two.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 61 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.31
M
Mark • solo_traveller • gb
8
2026-07-04 • via Nuitee
T
Tetiana • solo_traveller • de
10
Pros:

Super Alles

2026-07-04 • via Nuitee
D
Daniil • couple • de
5
2026-07-04 • via Nuitee
C
cathy • solo_traveller • be
8
Voldoet aan de verwachtingen
Pros:

Zeer behulpzaam en vriendelijk personeel

Cons:

We verbleven meerdere nachten. Via een notificatie die in de lift hing wisten we dat kamerservice enkel op aanvraag was. Op zich geen probleem, maar koffie/thee hadden we graag aangevuld gezien.
Voor de rest alles dik in orde.

2026-07-04 • via Nuitee
M
marina • solo_traveller • ro
10
Pros:

Personal foarte amabil,,camera curata, pat confortabil

Cons:

Mic dejun era cam sec

2026-07-04 • via Nuitee
J
Jukic • solo_traveller • hr
10
2026-07-04 • via Nuitee
D
Dr. Ulrich • solo_traveller • de
8
Bahnhofsbau
Pros:

Gutes Standart-Hotel

Cons:

Nix

2026-07-03 • via Nuitee
J
jan • solo_traveller • nl
7
Good hotel, but very hot because airco made noise but did not cool.
Pros:

Location, staff

Cons:

Airco not working properly

2026-07-03 • via Nuitee
P
Paulina • extended_group • pl
8
Polecam hotel
Pros:

Czystość

Cons:

Małe pokoje
Lokalizacja

2026-07-03 • via Nuitee
M
Melanie • solo_traveller • de
7
2026-07-03 • via Nuitee
N
Nina • family_with_children • de
10
Pros:

Wars sehr toll

2026-07-03 • via Nuitee
S
Sergiej A. • solo_traveller • pl
8
Cons:

Brak klimatyzacji, bardzo duszno.

2026-07-03 • via Nuitee
D
Denys • solo_traveller • ua
10
2026-07-03 • via Nuitee
S
Stephen • extended_group • gb
9
Enjoyed the stay very much
Pros:

Very clean

Cons:

May be having a fridge in the room, also the room was hot although e we put the room thermostat on

2026-07-03 • via Nuitee
B
Bart • solo_traveller • be
8
Pros:

Liggin en prijs. Parking aan hotel maar prijs niet aangeduid.

2026-07-02 • via Nuitee
A
Apostu • solo_traveller • de
1
2026-07-02 • via Nuitee
A
Ani • couple • al
10
Pros:

Clean hotel, friendly staff… Excellent!

2026-07-02 • via Nuitee
M
Miloslav • extended_group • cz
9
2026-07-02 • via Nuitee
S
Swen • solo_traveller • de
9
2026-07-02 • via Nuitee
Y
Yvonne • couple • de
10
2026-07-02 • via Nuitee