Premier Inn Plymouth - Sutton Harbour

Hotels
•
Premier Inn
8.2 (61 reviews)
28 Sutton Road,Plymouth,Devon , Plymouth , GB
0333 321 1393
PlymouthHarbour.PI@premierinn.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great service from staff
Good location
Cons:
Issues with breakfast
Problems with amenities

Categories

Cleanliness
7.84
Some guests mentioned issues with facilities, indicating a lower cleanliness rating.
Service
9.31
Numerous reviews praised staff, especially Ollie and Kay, for their exceptional service.
Location
8.85
The hotel is well-located in Plymouth, convenient for exploring.
Room Quality
8.3
Rooms are generally comfortable, though some reviews pointed out issues with amenities.
Amenities
7.83
Some guests experienced problems with amenities like air conditioning and Wi-Fi.
Value for Money
7.79
The cost of additional services and parking led to concerns about perceived value.
Food and Beverage
7.34
Breakfast wait times and quality were criticized, impacting the overall food experience.
Overall Experience
8.31
Though there were significant issues, excellent service and staff helped mitigate negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:48

Property Description

Discover your perfect getaway at Premier Inn Hotel Plymouth City Centre (Sutton Harbour), where the charm of coastal living meets urban convenience.

Ideal Location
Enjoy prime access to Plymouth's vibrant shopping scene and exhilarating nightlife, making it easy to explore everything this dynamic city has to offer.

Family-Friendly Fun
Experience unforgettable moments at the National Marine Aquarium or enjoy a leisurely picnic on Plymouth Hoe, perfect for creating lasting memories with your loved ones.

Comfortable Amenities
Unwind in style with our thoughtfully designed restaurant and sink into bliss in our extra-comfy beds, ensuring you'll feel refreshed for your next adventure.

Don’t miss out on this incredible experience; book your stay now and soak in all that Plymouth has to offer!

Important information:

Limited onsite parking, First come first serve basis. Cost: 6 per 24hrs payment on arrival. Parking Managed by Horizon Parking. Additional parking availible at Harbour Car Park PL4 0RA 3 min walk from the hotel.
Take A374 to Plymouth from A38 Marsh Mills roundabout. Follow signs for Coxside and National Marine Aquarium. Turn right at traffic lights after Leisure Park. Next to the Lockyers Quay Premier Inn, opposite Lockyers Quay TableTable. Please note: There are two Premier Inn hotels situated next to each other, this hotel is the larger of the two.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 61 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.31
A
A.M.Emery • solo_traveller • ro
10
2026-07-25 • via Nuitee
L
Lisa • couple • de
10
2026-07-25 • via Nuitee
G
galo fabricio • family_with_children • co
8
No
Pros:

Ubicación

Cons:

No funcionaba el aire acondicionado y hacía mucho calor

2026-07-25 • via Nuitee
T
Thais • couple • es
9
Escapada de unos días
Pros:

La comodidad de las camas, el baño, el desayuno, la ubicación al lado de la estación central y a pocos minutos del centro.

2026-07-25 • via Nuitee
L
Lorenzo • family_with_children • it
10
Ottimo punto di riferimento per un bel soggiorno a Norimberga
Pros:

Struttura centrale.. a piedi si raggiunge il centro senza fatica
Letti comodi ma delle riserve se viaggiate con dei ragazzi perché gli eventuali letti aggiuntivi sono poltrone molto scomode
Colazione decisamente soddisfacente
Pulizia a buon livello

Cons:

Letti aggiuntivi decisamente non all’altezza

2026-07-25 • via Nuitee
G
Gunnur • solo_traveller • dk
6
Central beliggenhed men roligt. Pengene værd.
Pros:

Der var stille og roligt på hotellet til trods for at det lå meget centralt i byen og personalet var venligt og hjælpsomt. Morgenmaden var god med godt udvalg til voksne og børn.

Cons:

Der var pletter på lagerne og væggen på vores værelse(r) var meget beskidt.

2026-07-25 • via Nuitee
S
Sian • family_with_children • gb
10
Fantastic
Pros:

The staff were amazing

Cons:

Everything was brilliant

2026-07-25 • via Nuitee
C
Claudia • solo_traveller • at
9
2026-07-25 • via Nuitee
R
Rugilė • couple • lt
7
Good with bad surprises
Pros:

The location and the room were both great.

Cons:

We booked the room with parking but were still charged 17€ per night for parking our car without informing us beforehand.

2026-07-24 • via Nuitee
G
Gabriella • solo_traveller • it
10
Ottimo posto
Pros:

Posizione strategica, praticamente vicino la strada degli artigiani, si poteva andare dappertutto in 20 minuti.
Personale cordiale, buona colazione

Cons:

Nulla

2026-07-24 • via Nuitee
M
martin leonardo • solo_traveller • ar
9
2026-07-24 • via Nuitee
H
Hajrije • family_with_children • be
9
Pros:

Het meisje aan de receptie was super vriendelijk

Cons:

Lag nog sok van andere mensen

2026-07-24 • via Nuitee
W
Willi • solo_traveller • de
8
2026-07-24 • via Nuitee
J
Jannie • family_with_children • dk
9
Pros:

Beliggenhed og renlighed

2026-07-24 • via Nuitee
V
Veronika • solo_traveller • de
7
Pros:

Das Hotel liegt nahe zum Bahnhof. Das Personal ist sehr nett. Das Zimmer war groß genug und das Bad ebenfalls. Das Bett war sehr bequem.

Cons:

An der Klimaanlage muss dringend nachgebessert werden. Während meiner Aufenthalts war es sehr heiß, und die Klimaanlage funktionierte nicht oder nur sehr eingeschränkt. Es war so heiß in meinem Zimmer, dass ich kaum atmen konnte. Da es 35 Grad und mehr waren, braucht man kein Fenster zu öffnen.

2026-07-24 • via Nuitee
B
baranimoley • solo_traveller • tr
10
2026-07-24 • via Nuitee
K
Kati • solo_traveller • de
8
2026-07-23 • via Nuitee
S
Srbijanka • couple • at
9
2026-07-23 • via Nuitee
S
Schwaab • solo_traveller • fr
6
Pros:

La chambre

Cons:

La froideur de l accueil
Une vraie porte de prison
Pas de sourire juste on vous donne la clé et débrouille toi

2026-07-23 • via Nuitee
K
Klaus • extended_group • de
10
Hotel in zentraler Lage
Pros:

Die Klimaanlage war während unseres Aufenthalts bei hohen Außtentemperaturen ausgefallen. Der Schaden konnte am Tag unserer Anreise durch die Techniker nicht behoben werden. Für diesen Mangel wurden wir durch das Hotel großzügig entschädigt.

2026-07-23 • via Nuitee