Premier Inn Perth City Centre

The good:
Good location, friendly and helpful check-in staff.

The bad:
Evidence of long-term damp and rot in the bathroom. Dirty towel. Lots of noise from corridor due to room layout.
Breakfast was a shambles - only one member of staff on duty and they were absent from the restaurant for most of the time. Kitchen ran out of some foods for the cooked breakfast buffet and informed us "we won't be cooking as we don't have any". Granola tub was mostly the residue from the bottom of a packet.

We spend our anniversary either in Perth or Dundee and do chill out and get some Christmas shopping.
We are the type of couple that when we are leaving any accommodation we place the towel in the bath and we strip the bed to help the people who service the room a little as they have a really busy job.
Well on this occasion my wife and i were horrified when we removed the quilt cover and seen what we had been sleeping under - the quilt was disgusting and stained, and there was no way that whoever made the bed up never seen this. we were almost sick looking at it.
There was nobody at the check out desk when we left but i did call reservations the following day, i was sent an e-mail and asked to send a photo, then i was told that i would be refunded the maximum of £41 - what a disgusting gesture to suggest - Ooops we are sorry you were sleeping in such a disgusting bed and we think that is worth £41, absolutely disgusting attitude from Premier inn, we should have been refunded the full amount or given two free nights at a premier inn of our choice.
I thought i would write this just so we all know what we are worth to Premier Inn

from Premier inn:
Your unique reference for this contact: WHB-2886111-V5F7 



Kind regards,

Tahmina
Guest Relations Advisor

Good location, comfy bed and spacious room. Room was clean overall however there was a clump of hair in the bath and the plughole was totally clogged with hair - yuk. The breakfast was not worth the money with cheap, poor quality food and not much choice. Plenty of nice cafes and restaurants nearby instead so save your money

Stayed for a long weekend, and had a lovely relaxing time. Room spotlessly clean,staff were amazing, very friendly and helpful. Breakfast was great and had dinner first night which was great too. Would definitely recommend a stay there. Perfect location

Mum and I came down to Perth for a concert and our stay at the Premier Inn was amazing they have 2 check in machines and you have to scan the QR code to check yourself in. The room was lovely and the bed was very comfortable. The breakfast was also lovely you can have as much as you like. Would definitely stay again.

Nice hotel helpful staff good evening meal and breakfast. So close to shopping theatre and concert hall. Definitely recommend

I have stated here on numerous occasions, hotel itself is clean. You know what you are getting with Premier inn however I was met with surly staff. As a lone female traveller I do not expect to be nearly turned away from the restaurant as 'they were busy'. There was no kitchen activity at all whilst I waiting 30 mins for them to take my food order. I would be now reluctant to stay here again as I do not want to have to search at night whilst working away on babies for something to eat. Staff looked bored & not interested.

I like Premier Inn and have stayed in many sites throughout the country, Perth is by far the worst I have stayed in and really lets the brand down.
The whole hotel is seriously in need of a refurb, very grubby and poorly maintained. The in house Wifi is awful , (area has very limited 4/5g signal), additional charge if you want better connection, having to pay extra for decent WiFi in 2025 is just robbery. TV had the wrong remote so very difficult to control. Had to get the electronic keys recut four times in two days. All this and you still had to pay £8 per night to park your car outside !
On the upside , the staff were very nice, bed was comfy and there was plenty hot water for showers and baths.

Did not honour booking for accessible wetroom and then treated us horribly when trying to resolve. Would never return.

We have been before and it was good. This time awful! Cleanliness in our bathroom, staircase and dining room left a lot to be desired. Service was appalling at the evening meal as was the taste, well lack of taste when we finally did get served. Waited 1 hour for our main and we were booked in at 5.30! 1 hour and 30 for our dessert. Clearly short staffed but should the guy serving then go straight in and help in the kitchen without changing or adding an apron at least? Should a new start be left on her own when she didn't know the menu or e en how to work the till? Breakfast should have been better but they had run out of so many things. Not a nice taste left in our mouths!

Absolutely loved my stay.From the moment we arrived the staff were friendly and welcoming.Rooms spotless as always and lovely.Breakfast was excellent.Location is great for visiting Perth whatever the occasion,will definitely be back

⭐️⭐️⭐️⭐️⭐️ Outstanding Stay at Premier Inn Perth – Special Thanks to Laurie!

I had an absolutely fantastic stay at the Premier Inn Perth and felt compelled to share my experience. From the moment I arrived, I was greeted with such warmth and professionalism — and Laurie in particular went above and beyond to make my stay exceptional.

Laurie’s customer service was simply outstanding. Friendly, approachable, and genuinely caring, Laurie made sure everything was perfect throughout my stay. What really impressed me was that after I checked out, Laurie personally called me to let me know the hotel had found my expensive skincare products that I had accidentally left behind in the room. She then kindly arranged to post them back to me — such a thoughtful gesture and a true example of going the extra mile for guests.

The hotel itself was spotless, comfortable, and incredibly convenient — exactly what you would expect from a Premier Inn, but with that extra touch of hospitality that really sets it apart. The bed was wonderfully comfortable, the room was quiet and well-presented, and breakfast was delicious with plenty of choice.

I wouldn’t hesitate to recommend Premier Inn Perth to anyone visiting the area, and I’ll definitely be returning. A huge thank you again to Laurie for making my stay such a pleasure — you turned a good trip into a great one!

Direct pedestrian access to the High Street was blocked and the detour was long - this was important because my wife has mobility issues. There was very loud music in the street until late. Neither of these were the hotel's responsibility but we should have been warned beforehand and given the opportunity to cancel..
Dinner was very bad - pie burnt, peas hard and cold, gravy gelatinous, and head waiter (if that's what he was) was scruffy, surly and unhelpful.
The room was comfortable and clean.

Excellent short stay at Perth Premier Inn made all the better by excellent staff. Would definitely recommend and will return.

Good location, decent room and I am so sorry I chose this hotel.
The free wi-fi NEVER worked. The better option ALMOST NEVER worked.

As in AT ALL.

The hotel was central to most amenities with a small car park available at the back of the hotel. Staff when checking in were pleasant although were unable to provide the rooms that were requested when booked, namely an adjoining room for an elderly person requiring assistance during the stay.
The rooms were basic and comfortable. The shower in our room leaked onto the bathroom floor and caused a mess.
The door cards regularly had to be reprogrammed, which was very frustrating.

This is a very dated property. Very low grade rooms. Carpets worn and dirty. Would not stay again

That's about all. City Centre location. £8 - 24-hour parking. Tired from the outside, reasonably modern inside.
The staffing levels are to the bare minimum. The poor girls serving the restaurant also double up for reception. Therefore, the restaurant is extremely slow! I'm not sure what the chef was doing, half an hour to dish up Nachos? ..... And steak and salad was a bit of cucumber thrown on top of peas!! Does someone need training? Luckily, I was staying the night so I could wait to be fed!!
Oh yes, and to top it all the till broken so it was cash only. Fawtey Towers or what? I felt sorry for the two poor young girls who just kept going. As a shareholder, Premier Inn sort your act out.

La camera al piano era umida e con arredamento un po triste . Un albergo centrale ma non bello.

Nel complesso una buona esperienza, lo staff è stato gentile e disponibile, aiutandoci a fare il check-in anche se erano presenti dei totem per farlo da sé. La colazione è buona e abbondante.