Premier Inn London Gatwick Manor Royal

Hotels
•
Premier Inn
8.8 (67 reviews)
Crawley Business Quarter,Fleming Way,Crawley,West Sussex , Crawley , GB
0333 321 9209
gatwickmanorroyal.PI@premierinn.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Excellent customer service
Convenient location for Gatwick
Good room quality
Cons:
Unwelcoming reception staff
Issues with fire alarm

Categories

Cleanliness
8.26
Room was clean but there were issues with fire alarms that caused inconvenience.
Service
9.23
Customer service received high praise; staff were friendly and attentive.
Location
9.27
Conveniently located for Gatwick airport and public transport options.
Room Quality
8.72
Rooms are of good quality, with a pleasant environment.
Amenities
8.75
Amenities provided standard features typical of this hotel tier.
Value for Money
8.71
Room rates are reasonable considering the location and quality.
Food and Beverage
8.76
Breakfast staff were praised, and meals were described as decent and reasonably priced.
Overall Experience
8.73
Overall a good experience, despite minor reception issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:53

Property Description

Welcome to Premier Inn Hotel London Gatwick Airport (Manor Royal), where comfort meets convenience!

Proximity to the Airport
Enjoy the ease of being just a stone's throw away from Gatwick Airport, making your travel experience seamless, whether you're jetting off or returning home.

Endless Leisure Options
Recharge at K2 Leisure Centre or venture into the vibrant heart of London for world-class sights, or soak up the sun at the charming beaches of Brighton.

Dining and Comfort
Indulge in a delicious meal in our inviting restaurant, and drift off to sleep in our extra-comfy beds for a refreshing night’s rest.

Discover the perfect blend of comfort and connectivity—book your stay today!

Important information:

We have 86 parking spaces in total for guests, charged at £15 per night.
From Gatwick Airport - Exit North or South terminal and follow signs for the M23. Join M23 towards Brighton. From M23 (London or Brighton) - Exit J10, take Crawley exit at roundabout. At 2nd roundabout take 3rd exit (Langly Green). At next roundabout take 4th exit (Gatwick/A23). At the 2nd roundabout take 3rd exit (Fleming Way). The hotel is on the right. Frequent buses run from Manor Royal to Gatwick North & South terminals and Crawley town centre. To Manor Royal from either Gatwick terminal, follow signs for 'local public,buses (Metrobus)' then southbound buses from South Terminal or stops 11/12 at North terminal. Board route 100 towards Maidenbower and alight at Business Quarter or board route 10 towards Bewbush and alight at 'Fleming Way West'.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 67 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
G
Gabriel • solo_traveller • us
10
Pros:

Great staff.

2026-07-25 • via Nuitee
I
Isabell • solo_traveller • de
9
2026-07-25 • via Nuitee
S
Sebastian • solo_traveller • cl
10
2026-07-25 • via Nuitee
E
Eberhard • solo_traveller • de
8
Pros:

Das Personal war sehr freundlich, die Zimmer gut ausgestattet, alles war sauber.

Cons:

Im Bad sind wie sehr oft zu wenig Haken für Handtücher bzw Waschlappen.

2026-07-25 • via Nuitee
S
Sehrin • family_with_children • az
5
2026-07-25 • via Nuitee
S
Sanna • solo_traveller • fi
9
Hyvä 2:n yön majoitus
Pros:

Toistamiseen samssa hotellissa. Hyvä tämän hotelliketjun hotelli, pieni hotelli pilvenpiirtäjien välissä, rauhallisesella alueella. Ostoskeskus (Skyline plaza) kävelymatkan päässä. Julkinen liikenne todella lähellä, helppoa mennä keskustaan. Löydettiin myös ns. paikallinen alue (Bockheim) kävelymatkan päästä, jossa hyvä saksalainen ravintola.

Cons:

Hiukan ahdas huone 3:lle majoittujalle. Sijauspatjat puuttuivat.

2026-07-25 • via Nuitee
M
Mazhar Quseem • solo_traveller • pk
6
2026-07-25 • via Nuitee
P
Patricia • solo_traveller • es
7
Pros:

Amplitud habitación
Desayuno

Cons:

Una persona en recepción nada amable.
Ubicación no recomendable.

2026-07-24 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-07-24 • via Nuitee
I
Irma • family_with_children • se
7
Ok för en natt
Pros:

Bra läge, prisvärt. Ok utbud på frukosten

Cons:

Obekväma sängar och kuddar

2026-07-24 • via Nuitee
A
Angeles • family_with_children • es
9
2026-07-24 • via Nuitee
P
Pierluigi • solo_traveller • it
10
Hotel comodo
Pros:

Tutto bene. Pulizia, silenzio e posizione centrale.

2026-07-24 • via Nuitee
H
Hossam • solo_traveller • eg
9
Pros:

Clean rooms, good beds, good breakfast, close to the train station, friendly staff

Cons:

Everything was good except there was no fridge in the room, but it is not a big deal

2026-07-24 • via Nuitee
P
Peter • solo_traveller • de
7
2026-07-23 • via Nuitee
I
Ilona • solo_traveller • nl
8
Pros:

Ontbijt was voortreffelijk, genoeg keuze.
De kamers zijn ruim opgezet. Personeel is vriendelijk en zeer hulpbehoevend.
Bedden slapen prima.
Ook na die tijd per mail is hun klachtenafhandeling voortreffelijk.
Alles is keurig opgelost en goed geholpen.

Cons:

We hadden een familiekamer, wegens kapotte airco is die een dag daarvoor omgeboekt naar 2 2 persoons kamer. In de mail stond, tegenover elkaar. Werd uiteindelijk 3 kamers verder. Geeft niks. Tot mijn dochter me wakker maakte snachts dat ze bedwantsen had.
Meteen naar de receptie, kregen een andere kamer gelukkig op dezelfde gang. Dit was wel op de straat kant waar je goed de metro hoorde.
Als tegemoetkoming kregen we de parkeerkosten voor niks. En achteraf na een mail hun niet goed geslapen garantie, volledige restitutie.

2026-07-23 • via Nuitee
F
FIRAT • family_with_children • tr
9
2026-07-23 • via Nuitee
L
Lubov • solo_traveller • de
9
2026-07-23 • via Nuitee
G
Gitte • family_with_children • dk
7
2026-07-23 • via Nuitee
Y
Yvonne • extended_group • de
8
Alles ok
2026-07-23 • via Nuitee
N
Nina • family_with_children • de
10
2026-07-23 • via Nuitee