Premier Inn Liverpool City Centre - Moorfields

Hotels
Premier Inn
8.6 (27 reviews)
Vernon Street,Liverpool,Merseyside , Liverpool , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.79
Several reviews mentioned cleanliness issues, requiring a lower rating.
Service
9.26
Majority of reviews praised the friendliness of the staff, though there were some negative experiences.
Location
9.3
Consistently described as great, enhancing the overall appeal of the hotel.
Room Quality
7.75
Complaints about noise and condition of rooms, leading to a lower rating.
Amenities
8.78
Amenities were mentioned positively, but some areas need updating.
Value for Money
8.74
Generally felt to be worth the price though some expectations weren't met.
Food and Beverage
8.29
Breakfast was often praised, despite some negative feedback about cleanliness and service.
Overall Experience
8.86
Mixed overall feedback, with both positive and negative experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:52

Property Description

Discover the perfect blend of comfort and convenience at Premier Inn Hotel Liverpool City Centre (Moorfields).

Unbeatable Location
Nestled in the heart of the main business district, our hotel provides easy access to road, rail, and ferry networks, making it the ideal starting point for adventures to historic Albert Dock or iconic sports venues like Anfield and Goodison Park.

Dining & Relaxation
Indulge in delightful culinary experiences at our on-site Thyme restaurant, where fresh ingredients come together to create mouth-watering dishes, perfect for winding down after a day of exploration.

Modern Comforts
Enjoy a restful night's sleep in our new generation bedrooms, featuring a 40" flat screen TV, contemporary bathrooms with oversized shower heads, and king-size Hypnos beds designed for ultimate relaxation.

Book your stay now and unlock the charm of Liverpool with us!

Important information:

NCP opposite hotel. Cost: 9 GBP for 24 hours.
Head to the City Centre following signs for Birkenhead Tunnel. At the roundabout take the 4th exit onto Dale Street. Continue forward through the lights and turn right onto Vernon Street. The hotel is on the right, opposite the NCP car park.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 27 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
M
Mijndert Jan
8
Pros:

Aardig personeel 1 petsoons bed minder matras en ontbijt was weinig keuze

2025-12-29 via Nuitee
K
Knud
6
Pros:

Helt ok rom. Frokosten var ikke noe særlig. Personalet viket uinteressert og tallerkner, glass og buffeter var direkte skitne. Veldig uappetittlig.

2025-12-06 via Nuitee
L
L9639ZHjohna Business
10
quiet and clean
Pros:

Stayed here regularly with work and wanted to say thank you for having past few months and always accomodating my favorite room 123. a nice big spacious room, always clean and always quiet.

2025-11-30 via Tripadvisor
M
michaeldR1023EF Business Buckinghamshire, England
6
Okay but if you get room 1 … move because the washing machines are the room above you.
Pros:

Stay here for two week course?
Rooms okay;bath rooms and windows need upgrading. Windows weren’t great;inner ones were the slider ones which didn’t keep the cold out…
Bath room well,need a paint need toilet rolls not a tissues box on the wall? 😆
Heating was a massive air con unit one the wall 🤔 …

2025-11-29 via Tripadvisor
L
Linda
4
Pros:

Slitent, veldig lytt, vanskelig å sove med så mye støy fra knirkende gulv og trapp. Lite tilstedeværende personal som sto mye på utsiden og røykte. Bestilte rengjøring av rom, men det ble aldri gjort.Kjedelig, smakløs frokost.
God beliggenhet.
Kommer ikke til å bestille der igjen.

2025-11-28 via Nuitee
C
Carl Henrik
10
Pros:

-

2025-11-22 via Nuitee
C
C2788CRlynnp Friends getaway
8
Good location
Pros:

Great location , bar could be updated and decorated all a bit dated, staff very friendly but had to wait to be served at the bar and to be checked in for breakfast

2025-11-19 via Tripadvisor
R
Resort35438155597 Family United Kingdom
10
Comic Con 2025
Pros:

Recently stayed here with my grandsons to attend Comic Con at the arena. Lovely hotel but a good deep clean is needed!! Discounted car parking opposite which was very handy. Didn’t have any meals in the restaurant so can’t comment but we did have a drink at the bar which was fairly priced and had a good selection but I did notice a lot of flies around the bar which was off putting. We did have breakfast as my grandsons love a premier inn breakfast. Breakfast was very tasty, plentiful and hot!! Great selection. Have to mention Chris who greeted us on Sunday morning was very helpful and chatty. I would definitely return to this hotel in the future

2025-11-19 via Tripadvisor
P
Pioneer62076924164 NONE
8
Comfortable
Pros:

Basic and comfortable. Could do with being understanding and compassionate and review their refund policy. Nice location.

2025-11-19 via Tripadvisor
T
Traveler35627986212 Business
10
Relaxing, quiet and close to Lincoln
Pros:

Excellent location, friendly staff, comfy clean bedrooms and good quality food and service in the restaurant.
Would recommend

2025-11-19 via Tripadvisor
E
elizabethwK2935XH Family
10
Always a pleasure - clean, friendly and reliable
Pros:

Bed was very comfortable and clean as always, found it very easy to fall asleep as it is generally very quiet at this hotel. Seems like they were working on the wifi finally which is much appreciated as a returning guest at this hotel! Something that is always great is that the staff always ensures that we have extra towels and drinking glasses already in the room before our arrival which i appreciate a lot as its something I usually require when staying at a hotel. Overall always good to be in such a quiet area of lincoln which isnt too far from the centre. Only suggestion is that the hotel communal areas require a refurb some day but ofcourse that cannot be done overnight.

2025-11-15 via Tripadvisor
X
X9754DEsuer Solo travel
10
All good
Pros:

Enjoyed my stay. Friendly staff, Gemma on reception was lovely, efficient and knowledgeable. Room was clean and I liked the location of the hotel.

2025-11-15 via Tripadvisor
J
joseaG3942LJ Business
10
Wonderful stay
Pros:

Cosy and cleaned room, polite receptionist and nice breakfast.
Quiet place close to city centre, we had also a nice meal in the beefeater restaurant

2025-11-11 via Tripadvisor
F
fledis NONE Whitby, Scarborough District, North Yorkshire, England
4
Good base, but not the cleanest
Pros:

This hotel is central, so a good base. The beds are comfortable, the pillows lovely. The soap used is of a good quality. However, the cleanliness of the hotel is not of a good standard. The rooms need a deep clean, and the hotel is in need of updating. Carpets look old and worn. The bar area was not well kept, and there were a lot of small flies buzzing about! Would have to think twice about staying again.

2025-11-09 via Tripadvisor
E
Erlend Stoltz
6
Pros:

God plassering, utdatert rom

2025-11-06 via Nuitee
M
Moviestar NONE Warrington, Cheshire, England
6
OK but room for improvment
Pros:

All OK just!! room noisy from outside and smelt musty but was not very expensive. Shame they do not have a room refresher so it smelt nice and would have been better on a higher floor due to passing traffic noise.

2025-11-05 via Tripadvisor
G
garytK5745BY Family
2
Worst Premier Inn We have Visited.
Pros:

Never had a problem with Premier Inn and always look forward to their breakfast. We've just stayed at Lincoln Canwick. If there is a worse Premier Inn, I hope I never visit it. Grotty room; breakfast, when you were lucky enough to get anything, was appalling; just about everything ran out, be it bread, juice, or butter, and the wait for replenishment was interminable. The cooked breakfast, when available, was undercooked as the staff struggled to keep up. In fact, there was not enough staff for the number of guests. We wanted to complain at reception, but no one was there. Never again.

2025-11-01 via Tripadvisor
D
dion74 Family
10
Excellent service and location
Pros:

Great place to stay. Ten minute walk to Mathew Street, 15 minute walk to the docks. Hotel was great, a typical Premier Inn. Staff were very welcoming and friendly. Breakfast was excellent. Highly recommended.

2025-11-01 via Tripadvisor
L
Lauren58234 NONE
2
Wouldn't Stay Again
Pros:

Appalling stay - we've never experienced a Premier Inn like this. Clearly understaffed which does not excuse the rudeness from one member of staff at check in and breakfast.

Don't bother with breakfast, we waited 20 mins for clean plates and for food to arrive. When we tried to ask, we were told 'I'm too busy you'll have to wait' before we could even get our query out. The member of staff then walked off. We ended up getting a refund for both days as we didn't have it in us to rejoin the still stationery queue.

Room was scruffy (scuff marks on walls and botched DIY), sink didn't drain and toilet didn't flush properly.

2025-10-31 via Tripadvisor
S
sarahgO5110IS NONE
6
Good location but not the best overall
Pros:

Stayed at lots of Premier Inns previously. Room and hotel as expected. Friendly staff. Temp controls in the room were not working.
Breakfast booked in advance and unfortunately was the worst experience we have had in many years of using Premier inn. Only 2 staff working so was impossible for them to keep everything replenished. Had to wait 25mins to be seated and then waited for everything....clean cups, plates, hot food, juice and milk. They had no jam or croissants. Very poor.

2025-10-30 via Tripadvisor