Premier Inn Durham City Centre - Walkergate

Room excellent; nice bed, BUT in a very good shower there was NO GRAB HANDLE
Necessary as all users, old and young, can slip.

Great location, warm welcome and room comfy and very clean. Staff so friendly and a lovely well cooked breakfast too. Would definitely recommend

Excellent city centre location. The lifts in the near by car park gave easy access to the central area, Cathedral, shops etc.

Just had a super weekend in Durham visiting our daughter at University. The hotel is in a great location, right in the middle of town. The rooms were clean and comfortable, great value, with easy access to parking nearby. Ella was especially helpful during our stay.

We stayed here for a few days very recently. The staff were super friendly and amazing. Despite it being in an entertainment area it was quiet, relaxing and near local attractions.

I’m not sure if we got a dodgy one but we both thought our bed was extremely firm and uncomfortable despite having a topper. We have stayed at another PI and that bed was like a cloud.

The only gripe I would have, and it’s not just this location, is not having individual pricing for breakfast, just all you can eat, I have an extremely small appetite and would only want a bowl of cereal or 2 slices of toast and I don’t want to pay £9 for that.

The room was cold, not unbearably so but not pleasant either. We turned the thermostat up expecting the room to warm up during the night but it was still cold.
I mentioned it at the desk in the morning, the lady just said we should have contacted them during the night so they could sort the problem. She wasn't interested didn't even take the room number to get it sorted for the next occupant. Very disappointed.

Very nice

Located not too far from all the Durham City Downtown attractions. Rooms were nice, clean, and in very good condition. Breakfast was excellent. The staff were warm and welcoming.

The location was excellent, half way between the station and the city centre. The room was spacious and clean, and the staff were all very friendly and helpful. The selection of food available at breakfast was also very good and everything was fresh.

Excellent stay, Very friendly staff, great location,room was really welcoming, warm & cozy. From start to finish a great experience

Location was perfect,nice clean room and breakfast was good, not a choice on tea tray and no biscuits so take your own munchies also drinks very expensive

Good location, nice rooms and bar. Very friendly staff. Breakfast left a lot to be desired.

Poor WiFi.

Thank you, Premiere Inn, our overnight stay was perfect and easily could stay longer, to accommodate our family of 4. It was clean, the staff were friendly, resourceful and accommodating. If you have lots of luggage, it is better to catch a cab from the rail station. Only £5-€12 because it's close but hilly.

The breakfast was delicious and good value. Durham is beautiful and charming with so much character.

What a fabulous Premier Inn! Centrally located, car parked for 3 days and with the voucher cost £24 - not bad for a city car park - and it was safe!
Chris, the duty manager, was wonderfully welcoming and on finding out it was our wedding anniversary, sent up a little gift! Breakfasts were superb and kept topped up. All staff were friendly and helpful. Our room 408 was spotless. Thank you - you contributed to a great city break.

Chris was friendly and helpful! We enjoyed our stay. Clean and quiet. Great bar and brilliant breakfast. Good location.

PI is very popular but I find it just isn’t great for business trips so generally try to avoid. Unable to check in 15 mins early unless I pay £15, woeful internet for teams calls even with a paid for upgrade, and an uninspiring fatty and sugary “continental” breakfast. No fresh coffee, bread, meats, cheese etc. Staff offered porridge on one the data though. Interestingly quite different to the continental offer in European hotels. The shower was fine though the single sheet toilet paper is an interesting choice.

The bed and staff were okay.

Just what we needed after doing the Great North Run. Special mention to the hotel manager SARAH. Who your staff said was the ‘BRAINS’ of the goodies for the runners. Thank you so much for that! We had fish bites and pizza for our evening meals ! Very tasty and efficent. Good service yesterday evening. Nothing was too much for the evening staff. Thank you Anthony and Shawnee for our breakfasts ! Mainly the poached eggs . Very tasty full English just what you need before a long drive home . Remember Anthony ! YOU’RE THE BOSS !

We will be back !!

Super friendly staff! Very convenient location to many things. Loved it. Will stay again.

I highly recommend the Walker gate Premier Inn, the staff are friendly and welcoming. Nothing was too much trouble and they made our stay feel like a home from home, very relaxed and easy going. The food was great - all tasty with lots of choice at breakfast. The bar/dining area is very comfortable and cosy. The manager, Sarah, is lovely as we're all the staff we met Kim, Anthony & Colleen.