Premier Inn Burgess Hill

Hotels
Premier Inn
8.2 (61 reviews)
Charles Avenue,Burgess Hill,West Sussex,nan , Burgess Hill , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Clean room
Comfortable room
Friendly staff

Categories

Cleanliness
8.8
Guest explicitly describes the room as clean and comfortable — above-average cleanliness.
Service
8.6
Staff called friendly in the review, indicating positive service and helpfulness.
Location
8.2
Standard quality for this hotel tier.
Room Quality
7.2
Room described as comfortable but no mention of upgrades or luxury; solid but basic room quality.
Amenities
8.2
Standard quality for this hotel tier.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
8.2
Standard quality for this hotel tier.
Overall Experience
8.2
Overall impression aligns with the target rating; guests noted cleanliness and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 19:36

Property Description

Experience a delightful stay at the eco-friendly Premier Inn Hotel Burgess Hill, where comfort meets convenience.

Prime Location
Nestled halfway between London and the picturesque South Coast, our hotel offers easy access to top attractions, making it the perfect base for your adventures.

Endless Activities
Whether you’re visiting the iconic Hickstead Showground or exploring the vibrant city of Brighton with its shops and entertainment, there’s no shortage of excitement nearby.

Comfortable Dining and Rooms
Savor delicious meals at our onsite Beefeater before retreating to your spacious room, equipped with a super comfy bed to ensure a restful night.

Don’t miss your chance to enjoy all that Premier Inn Hotel Burgess Hill has to offer—book your stay today!

Important information:

120 spaces, including 3 disabled bays. No space for coach/lorry. No height restriction.
Exit M25 J7, join M23, continue forward onto 23. Branch left for Burgess Hill A2300. At roundabout take 2nd exit onto A2300. At next roundabout take 4th exit onto A273. Go straight across 3x roundabouts and at the 4th (Tesco) take 1st left and the hotel is on the 2nd left.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 61 reviews
Cleanliness: 8.8
Service: 8.6
Location: 8.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
S
Sandrine
10
Pros:

Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables.
Je recommande vivement cet établissement pour un séjour à Chester.

2026-01-04 via Nuitee
J
Janice A
10
Pros:

Hotel excelente. Superou as expectativas.

2026-01-03 via Nuitee
D
Daryl
8
Pros:

Good size rooms

2026-01-02 via Nuitee
H
Haley partner
10
Pros:

Other than being told rather abruptly at 2.47pm we couldn’t access our room till 3pm we had a great 2 night stay. He just could have said it nicer. Restaurant staff were very friendly. The room was incredibly quiet. And the fire alarm system worked perfectly at 4.30am when some knuckle head guest decided he needed a cigarette in his room. We have no hesitation recommending Cirencester Premier Inn.

2025-12-24 via Nuitee
B
Brigitte partner
10
Pros:

Excellent service and lovely staff. We will definitely come back! We found the whole experience delightful.

2025-12-14 via Nuitee
J
John
10
Pros:

Clean comfortable room and friendly staff

2025-12-13 via Nuitee
K
KA CHUN
10
Pros:

Clean room

2025-12-11 via Nuitee
J
jonathandL8389YI Business
10
Great staff for a pleasant stay.
Pros:

I had a pleasant stay at the orbital in early December.
Room was no frills but provided everything needed for a good sleep.
Staff were very nice and attentive, both Katie and Louisa were a lovely sight to come back to after a hard day's work.
Local amenities are great and with handy access.
Recommended.

2025-12-04 via Tripadvisor
B
bethbD7909XP NONE
10
Warm and cosy.
Pros:

Hotel was warm, clean, quiet and very comfortable. Lots of parking.
Reception staff were extremely helpful and friendly.
We ate in the restaurant and my husband who has coeliac diseases was very well catered for with his food freshly cooked to minimise cross contamination.
Will stay again.

2025-12-04 via Tripadvisor
P
Paul
8
Pros:

Good location, shower was excellent and good location

2025-12-04 via Nuitee
J
jeansB1756FS NONE
8
Excellent location for station
Pros:

Very pleasant staff. Room very clean but bedside shelf far too small for essentials, phone, drink, pills etc. Also noticed nowhere to put laptop.

2025-12-03 via Tripadvisor
R
Roving43241490808 NONE
10
Great stay
Pros:

Great location, comfort, cleanliness and value for money would recommend a stay here 👍 we will be back to stay again- thanks

2025-12-03 via Tripadvisor
D
Destination283427 Family Bridlington, East Riding of Yorkshire, England
8
Great hotel with very helpful receptionists
Pros:

Quite hard to find the hotel in the dark as the road system around it is a bit confusing!
Great that the restaurant is accessed from the hotel and good space for breakfast
All Receptionists very helpful
Especially BARBARA on reception during the evening was amazing and soo helpful

2025-12-03 via Tripadvisor
C
Charlie
4
Pros:

Room below par. Felt grubby, didn’t smell nice throughout the hotel including reception which gave poor first experience.

2025-12-03 via Nuitee
I
I1041GLhelenc Family
10
Day trips
Pros:

Exceptional hotel.
Clean and inviting.
Staff superb.
Free car parking bonus.
Great links to motorway and Peak District.
We visited several places whilst here and it was central to everything.
Definitely be back next year.

2025-12-02 via Tripadvisor
7
777sylwiap NONE Thatcham, Berkshire, England
10
Great stay!
Pros:

Great hotel. Really clean and very welcoming front desk staff.
Clean and comfortable. Free parking included. Short walk to the city centre.

2025-12-01 via Tripadvisor
A
andrewrI4984UZ Friends getaway
4
Don't use Premier Inn, too expensive not worth it.
Pros:

Room was cold most of the time, hotel constantly turned off the heating. When we arrived we had half a recycled toilet roll, and towels were hard, after reporting this to reception we received one new 1 ply toilet roll. Booking a Plus room states sweet treats and water daily, this was denied by reception who claimed it was only on the first night. UNTRUE

There seems little point in paying the extra, only to be presented with a room that has stained carpets and cheap soap's that are easily available in most discount stores. Then you have the attached Brewers Fair, no wine glasses, no ice, no working coffee machine for our morning breakfast. Even worst they close a 9pm, with some drinks not available due to no stock and staff that really didn't care if you were their or not.

The food is all prepared in a microwave, and served in or on a plate that is too hot to handle.

Not worth the £500 we paid for a four night stay, never again and have already cancelled two future booking for next year.

2025-12-01 via Tripadvisor
S
stevecN8180IW Business Northampton, Northamptonshire, England
2
Not great. Dirty. Dated.
Pros:

Second time staying here. Booked for me through the company. Rooms are dirty, carpets worn out and haven’t been cleaned. Bathroom is mouldy and door wouldn’t open due to fouling the toilet.

Bed sheets dirty and shower curtain in a poor state.

Connected green king pub is grubby and food is poor.

This is a very poor show from premier inn.

2025-12-01 via Tripadvisor
9
979iainl NONE
10
Enjoyable experience.
Pros:

Comfortable and convient. No car parking, short walk from councill car park. Short time parking outside hotel for unloading. but was all taken.

2025-12-01 via Tripadvisor
W
W9699HZscotts Family
10
Great 3 night stay
Pros:

Had a lovely 3 night stay here. Staff were all great especially the lady called carol, she was so helpful, couldn’t of asked for more.

2025-11-30 via Tripadvisor