Premier Inn Nottingham Castle Marina

My husband and I went for an overnight stay for a Christmas shopping trip. We were looking forward to a nice lie in, but we're working by banging well before 9, which continued until we checked out. The shower was poor with very low pressure, and the extractor didn't work. On letting reception know that we hadn't had the stay we expected, we realised that there was plumbing work underway throughout the hotel which explained the banging and low pressure. We were annoyed as there is an outside annex that you would think they would have put us with us staying for leisure.

Stayed for a Saturday night before a football match on the Sunday. Lady on reception was very efficient and friendly and the room was typical Premier Inn, very comfortable beds and decent, clean bathroom. £10.99 is pretty good value for breakfast if you're going to have a big cooked breakfast with decent hot ingredients.

The location is good for City Centre bars and restaurants and only a 20 min walk to the station and canal area or the castle.

The only thing is it is right in the middle of the University and there is a nightclub pretty close to the hotel. When that kicked out there was loud shouting and screaming for a good 20 mins right by the hotel window.

If you can handle that then I would say the location, room and service make this a decent option for a cheaper stay in Nottingham.

Stayed multiple times within a short time. Nice clean rooms, although on 2 occasions the USB sockets weren't working, and it was a little loud at times due to the proximity of the tramlines/uni. Service times in the restaurant were OK, definitely a noticeable difference in how dishes were served, as it is only a small menu, I had the same meals often, each one different each time,all really nice, just different waiting times (restaurant never busy) and presentation. The waiting team were really friendly and helpful, especially Nicola who made my visit delightful whenever she was on shift

Had another great stay here, very friendly staff, lovely clean room. Shame the restaurant wasn’t open but staff were very knowledgable on food available in the local area. Will definitely be back.

I had a truly lovely stay at Premier Inn Birmingham Oldbury. The whole place was spotless, and the atmosphere was so welcoming from the moment we arrived. The customer service was fantastic — every member of staff was friendly, helpful, and made us feel completely at ease, especially with my kids. Nothing was ever too much trouble, and the warm, positive energy from the team really stood out. We felt comfortable, relaxed, and very well looked after throughout our stay. I would definitely recommend this hotel to families and anyone looking for a pleasant and enjoyable experience. We’ll be back

Great stay at Oldbury premier inn , lovely staff , room was very clean and well maintained. The hotel great value for money . When we needed some direction staff at the reception was very helpful. Would stay there again .

Adequate hotel, but no more. However their constant hassling for feedback following the stay means that they score low, companies need to stop doing this, it's annoying!
I tried to offer this feedback through their own online portal but sadly it doesnt seem to allow anything other than positives. As such it's now here.

Was in room 417, daughters in were in room 418.

The toilets had a problem and my girls had been in around 24 hours. When the toilet was flushed it overflowed and raw sewage was coming up, it looked like the sewage was from a long time. I have photos for evidence. It was disgusting and the smell was awful. The room was relocated at 11.30PM, the experience was poor.

The room was dirty, the bed was dirty, the dressing table was not cleaned. I cleaned with a wipe and was amazed at the dirt that came up.

So not happy with this stay at all.

Fantastic service in restaurant. Very attentive and friendly staff. Would certainly come again. Great location with neighbouring shops

Budget hotel, Budget food, disability parking limited and at a premium price, no buffet breakfast which was included in price, instead burnt, reheated breakfast, also noisy at night due to location close to Nottingham University, only plus was the comfortable bed and clean room, we were there for a couple of nights for a concert, only booked due to location to theatre,unfortunately did not research disabled parking availability, so beware!

Stayed here last week, the staff we're very attentive and super helpful. Went above and beyond to meet our needs. I highly recommend this hotel to my friends and family. I shall be returning for the amazing customer service.

Overnight visit for evening out in Nottingham. Good location with several places to eat next to the hotel which is a god send as the menu prices are expensive. 20 pounds for a burger and 17 pound for a cheeseburger. This is a hotel on a retail park next to the railway not in the centre of London.
Check in was easy, parking at hotel £5 for 24 hours.
The room was ok. Not worth £120. Walls very thin, view of roof, railway and staff smoking area from window. Bathroom door wouldn’t shut unless locked and like so many hotels the hair dryer stays on by pressing a button continually. Please get rid of these.
The room was a good size with two double beds, iron and ironing board. Lots of plug sockets and tea coffee and milk. Good walk in shower although the detachable shower head wouldn’t move
Breakfast was very good. Lovely staff, lots of choice and very nice food.

I love the hotel was lovely and all the staff member was brilliant and. Reception Young lady and young man was brilliant and helpful

The hotel was very clean and comfortable. Ray was amazing and made me and my children feel welcome and looked after.
I would definitely return to this hotel because we were treated so well. Thanks Ray and the team for being so nice during our stay.

The main lobby area is tired & in need of a refresh. Unfortunately our room was right next to an air con unit (outside the room) & was therefore incredibly noisy - this ruined our stay!

The hotel seemed dated on arrival, however Premier Inn seem to be undertaking a lot of refurbishments so it will be very nice afterwards, and the refurbishment work didn't affect our stay.
Our evening meal was lovely one of the nicest we've ever had at a Premier Inn
Our room was lovely and warm, the heating system was easy to understand and also the window had the option to open which was great
The staff are friendly, helpful and cheerful, thankyou to 'AK' and to Neave.

We stayed at the Nottingham goldsmith st premier inn on a visit to see our son in his first year at NTU. On arrival the staff on the desk were friendly and sympathetic as I queried that I had reserved parking for the car park online in advance via the JustPark app and not realised that there was a discount code which would have saved 40% on the price which was annoying . The room was very clean and comfortable as we’ve always come to expect. The only slight niggle was the lack of air conditioning in the room, so we’re glad that we were not using the room during high summer. There was a fan available which was fine for our needs. The room was quiet and we slept well in our silent night bed. We included breakfast when booking the room and this did not disappoint . A great selection of cooked items and continental selection. Staff were friendly when we left and we will definitely be returning.

Good location near city centre. We had a premium room which had some nice extra touches. Quiet, warm and cosy. Staff team were very friendly and helpful. We had drinks and a meal in the evening and the food was really tasty and good value for money.

Went on Halloween weekend,
Probably the worst premier Inn I've ever been to. Student blocks nearby partying until 4 am. Very loud. All felt like a freshers year dormitory. Decor well past its sell by date. Useless sound proofing.
Shower pressure very weak so not much to recommend it really. Unless you don't mind staying up all night to hear students running around revelling out on the streets and around the building.
At least its a central location but I paid £110 per night for two nights. Shocking really

Location and staff were great. Unfortunately, the room wasn't and we had a very poor night's sleep. This affected the following day, especially as we were meeting people.

The bed was terrible, there was a big dip in the middle, so my husband and I were hanging onto the sides, in the end I swapped with my son and I tried to sleep on the pull out bed. When I was lower to the floor there was a strong smell of urine coming from the carpet, unfortunately with my kids fast asleep I didn't request a change of room. In check out I raised my concerns.

The trams running alongside the hotel were loud, this kept me up. There was a damp feel to the room.

I've always loved premier inns, but this one really disappointed and if we return to Nottingham I wouldn't stay here.