Premier Inn Cardiff City South

Hotels
Premier Inn
7.8 (60 reviews)
Keen Road,Cardiff,South Wales , Cardiff , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Helpful and friendly staff
Good location with free parking
Cons:
Cleanliness issues
Noise disturbances and poor amenities

Categories

Cleanliness
6.38
Several mentions of dirty items and unsatisfactory cleanliness, including hairs on cups and mould.
Service
9.35
Reception staff were described as helpful and friendly, despite some complaints about lack of follow-through.
Location
9.39
Multiple reviews noted convenient location with free parking, contributing positively.
Room Quality
7.34
Mixed experiences with room quality, including issues with cold temperatures and noise disturbances.
Amenities
7.37
Reported lack of basic amenities, such as working coffee machines and inadequate supplies in rooms.
Value for Money
6.33
General dissatisfaction with pricing versus value received, especially concerning cleanliness and room quality.
Food and Beverage
6.38
Negative reviews regarding food quality and service at the on-site restaurant.
Overall Experience
9.85
Some guests had satisfactory stays despite issues; overall experience for many was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:07

Property Description

Experience the perfect blend of comfort and convenience at the Premier Inn Hotel Cardiff City South.

Prime Location
Nestled between Cardiff Bay and the city center, our hotel provides easy access to iconic attractions such as the Doctor Who Experience and the vibrant Millennium Stadium, ensuring every moment in this lively capital is enjoyable.

Exceptional Amenities
Relax in our spacious and comfortable rooms, featuring plush beds that guarantee a restful night after exploring the bustling city streets or indulging in local dining.

Delicious Dining
Savor delightful dishes in our on-site restaurant, making it easy to refuel before heading out for another exciting day of shopping and entertainment.

Your ideal getaway awaits—book your stay at Premier Inn Hotel Cardiff City South today!

Important information:

160 spaces. Space for coach/lorry. No height restriction. Non guests parking refunded at restaurant when food ordered.
M4(J33) onto A4232, follow signs for city centre. A4234 take sign for Splott, at roundabout take 3rd exit. At 2nd roundabout (magic roundabout) 2nd exit then the 1st right, then 1st right again. Next to Ocean Park Brewers Fayre.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 60 reviews
Cleanliness: 6.38
Service: 9.35
Location: 9.39
Room Quality: 7.34
Amenities: 7.37
Value for Money: 6.33
Food and Beverage: 6.38
Overall Experience: 9.85
S
Sandrine
10
Pros:

Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables.
Je recommande vivement cet établissement pour un séjour à Chester.

2026-01-04 via Nuitee
J
Janice A
10
Pros:

Hotel excelente. Superou as expectativas.

2026-01-03 via Nuitee
D
Daryl
8
Pros:

Good size rooms

2026-01-02 via Nuitee
H
Haley partner
10
Pros:

Other than being told rather abruptly at 2.47pm we couldn’t access our room till 3pm we had a great 2 night stay. He just could have said it nicer. Restaurant staff were very friendly. The room was incredibly quiet. And the fire alarm system worked perfectly at 4.30am when some knuckle head guest decided he needed a cigarette in his room. We have no hesitation recommending Cirencester Premier Inn.

2025-12-24 via Nuitee
B
Brigitte partner
10
Pros:

Excellent service and lovely staff. We will definitely come back! We found the whole experience delightful.

2025-12-14 via Nuitee
J
John
10
Pros:

Clean comfortable room and friendly staff

2025-12-13 via Nuitee
K
KA CHUN
10
Pros:

Clean room

2025-12-11 via Nuitee
J
jonathandL8389YI Business
10
Great staff for a pleasant stay.
Pros:

I had a pleasant stay at the orbital in early December.
Room was no frills but provided everything needed for a good sleep.
Staff were very nice and attentive, both Katie and Louisa were a lovely sight to come back to after a hard day's work.
Local amenities are great and with handy access.
Recommended.

2025-12-04 via Tripadvisor
B
bethbD7909XP NONE
10
Warm and cosy.
Pros:

Hotel was warm, clean, quiet and very comfortable. Lots of parking.
Reception staff were extremely helpful and friendly.
We ate in the restaurant and my husband who has coeliac diseases was very well catered for with his food freshly cooked to minimise cross contamination.
Will stay again.

2025-12-04 via Tripadvisor
P
Paul
8
Pros:

Good location, shower was excellent and good location

2025-12-04 via Nuitee
J
jeansB1756FS NONE
8
Excellent location for station
Pros:

Very pleasant staff. Room very clean but bedside shelf far too small for essentials, phone, drink, pills etc. Also noticed nowhere to put laptop.

2025-12-03 via Tripadvisor
R
Roving43241490808 NONE
10
Great stay
Pros:

Great location, comfort, cleanliness and value for money would recommend a stay here 👍 we will be back to stay again- thanks

2025-12-03 via Tripadvisor
D
Destination283427 Family Bridlington, East Riding of Yorkshire, England
8
Great hotel with very helpful receptionists
Pros:

Quite hard to find the hotel in the dark as the road system around it is a bit confusing!
Great that the restaurant is accessed from the hotel and good space for breakfast
All Receptionists very helpful
Especially BARBARA on reception during the evening was amazing and soo helpful

2025-12-03 via Tripadvisor
C
Charlie
4
Pros:

Room below par. Felt grubby, didn’t smell nice throughout the hotel including reception which gave poor first experience.

2025-12-03 via Nuitee
I
I1041GLhelenc Family
10
Day trips
Pros:

Exceptional hotel.
Clean and inviting.
Staff superb.
Free car parking bonus.
Great links to motorway and Peak District.
We visited several places whilst here and it was central to everything.
Definitely be back next year.

2025-12-02 via Tripadvisor
7
777sylwiap NONE Thatcham, Berkshire, England
10
Great stay!
Pros:

Great hotel. Really clean and very welcoming front desk staff.
Clean and comfortable. Free parking included. Short walk to the city centre.

2025-12-01 via Tripadvisor
A
andrewrI4984UZ Friends getaway
4
Don't use Premier Inn, too expensive not worth it.
Pros:

Room was cold most of the time, hotel constantly turned off the heating. When we arrived we had half a recycled toilet roll, and towels were hard, after reporting this to reception we received one new 1 ply toilet roll. Booking a Plus room states sweet treats and water daily, this was denied by reception who claimed it was only on the first night. UNTRUE

There seems little point in paying the extra, only to be presented with a room that has stained carpets and cheap soap's that are easily available in most discount stores. Then you have the attached Brewers Fair, no wine glasses, no ice, no working coffee machine for our morning breakfast. Even worst they close a 9pm, with some drinks not available due to no stock and staff that really didn't care if you were their or not.

The food is all prepared in a microwave, and served in or on a plate that is too hot to handle.

Not worth the £500 we paid for a four night stay, never again and have already cancelled two future booking for next year.

2025-12-01 via Tripadvisor
S
stevecN8180IW Business Northampton, Northamptonshire, England
2
Not great. Dirty. Dated.
Pros:

Second time staying here. Booked for me through the company. Rooms are dirty, carpets worn out and haven’t been cleaned. Bathroom is mouldy and door wouldn’t open due to fouling the toilet.

Bed sheets dirty and shower curtain in a poor state.

Connected green king pub is grubby and food is poor.

This is a very poor show from premier inn.

2025-12-01 via Tripadvisor
9
979iainl NONE
10
Enjoyable experience.
Pros:

Comfortable and convient. No car parking, short walk from councill car park. Short time parking outside hotel for unloading. but was all taken.

2025-12-01 via Tripadvisor
W
W9699HZscotts Family
10
Great 3 night stay
Pros:

Had a lovely 3 night stay here. Staff were all great especially the lady called carol, she was so helpful, couldn’t of asked for more.

2025-11-30 via Tripadvisor