Premier Inn Birmingham Cc Bridge Street

Fantastic room looking over the canal. Staff at the desk and in the restaurant both at breakfast and in the evening were friendly, helpful & kind. We liked the location because we wanted to see all things Ozzy & Black Sabbath and it was walki g distance to all 8 sites.

My stay was brilliant at premier Inn Bridge street. The staff were all helpful and very polite. Top class service. Would reccommend anybody to stay here and Breakfast was Brilliant also. Rooms were very tidy and comfortable beds. Great for good night rest.

Really quick and easy check in. The lady on reception was extremely friendly and checked me into the best room that suited my needs, I asked for a quiet room and this is what I got. The hotel itself was clean and tidy, as was the room.

Excellent stay, really helpful and friendly staff, rooms very clean. We had early check in as we had flown in to UK overnight, the staff pulled out all the stops to get a room sorted for us to have a rest

Very friendly staff, clean rooms and hallways + reception, quiet stay. Nice view and heater warms up the room well. Lovely and quiet breakfast

Lovely experience, staff knowledgeable and professional! I had a great time overall and I will happily come back soon.

The location is excellent — close to New Street Station and within easy reach of most of Birmingham city centre. The room was clean, and the staff were very friendly and welcoming.

A very convenient and comfortable place to stay.

Very well maintained hotel. I liked the quiet and peaceful location. Food as well was tasty and satisfying

Overall balue for money.

I have stayed in this hotel multiple times in past and it’s always been excellent,team is super friendly and efficient ,close to all attractions

Avoid this hotel at all costs. The staff are absolutely uncaring and unprofessional. I was trapped in the elevator for two hours, and no one seemed to care. I felt dreadful, claustrophobic, and stressed because I had an important meeting to attend. Despite crying out for help, someone only came after half an hour, and the technician didn’t arrive until an hour and a half later.

This was one of the worst days of my life, made even worse by the complete lack of empathy from the staff. Their indifference was shocking. Never again – stay far away from this place.

Room was clean and tidy. Location is great and is an easy walk to the city centre. The staff were extremely friendly, especially the receptionist who was very welcoming.

Stayed with my mum for a night out. Great location right in the city centre. Everything was good and had a great night sleep, very comfortable. Dinner and breakfast was hot and fresh.

The reception is not helpful. Everytime I asked something they don’t know and go to there I ask yourself.

The hotel and room were clean and comfortable, usual Premier Inn standard, and breakfast was good. The only downside was the lack of air conditioning in the room which was too warm overnight so we didn't sleep well (and this was in November). The windows only open a few cm. There was a large fan in the room which should have been a clue! I wouldn't recommend in the summer months. Otherwise I would have given 5 stars.

It was a great experience staying here for a day. Staff was very cooperative and friendly. Food was descent. I would definitely recommend this to mu friends and family if they are in this locality any time.

All good , the room was clean and spacious and the staff were great. Had good breakfast and dinner as well. Over all it’s a great experience .

Nice and easy to get to from the train station and centrally located for easy onward travel. Katy was really helpful and nothing was too much trouble. Recommended.

Very clean rooms,
Staff always on hand and helpful.
Good sturdy mattress, And a decent breakfast.
Loved my stay

Thanks team

Not up to usual premier in. Standard. The room was dirty. Huge cobwebs. Never seen this before. They’re usually spotless. The room was tiny and the bed was old and sunken. The bedding was horrible hospital like bedding. Hard and scratchy. The room was tired and not like your usual experience. We were above reception and couldn’t have our window open as it just stalking smoke from smokers outside reception. Also woken by taxis arriving and the persons alarm next door.

I really wouldn’t recommend or stay again. There was no one on reception to speak to to give feedback when leaving and I wouldn’t normally leave a negative review without feedback but I wasn’t given the opportunity and when filling in their feedback from they asked if I wanted to leave a review her…so here it is! Try one of the other ones in Birmingham!

The rooms were run down and filthy, dirty/stained sheets. The car park is not clearly signed and it is not "directly opposite the hotel". Honestly didn't think Premier Inns existed like this.