Premier Inn London Hampstead

I hate feeling ripped off and I feel ripped off with this hotel. Booked in good faith as soon as concert dates announced - 2 friends paid £60 each less - and one was in a family room - message Premier - not interested

Parking - disgusted - entered code as stated at lifts - paid what was on screen - arrived home - received a letter from the company that own land stating I owed them a further £100 - appealed - I failed to win. Asked Premier Inn what I did wrong - not interested. No reception to ask when I arrived. No idea what I did wrong

Breakfast - big mistake - kids everywhere - running about / screaming / touching the food unsupervised. Suggested family seating area / signs up to say no unsupervised kids - said taken on board - but really not interested

Worst Premier I have stayed in - smallest room too

Would I stay again - NO
Breakfast - NO
Parking - ABSOLUTELY NOT

Great location for me visiting the Roundhouse
Clean, comfortable, great staff, great room. Dinner and breakfast both good

Soggiorno nettamente sopra le aspettative, stanza pulita e confortevole. Colazione Top molto varia e prodotti buoni. Abbiamo avuto anche il piacere di cenare in albergo qualità e quantità al di sopra delle aspettative e prezzi molto onesti.
Altra nota positiva di certo la posizione in mezz’ora raggiungi i maggiori punti di interesse della città. Se torneremo a Londra di certo soggiorneremo di nuovo lì.

Convenient to the underground stations and therefore central London. Clean bathroom and bedroom with a fabulous mattress which didn’t move when my partner moved. Great breakfast. The variety is appreciated and excellent value for money.

A cold room on arrival; I had to go downstairs to reception six times before they finally changed my room. Why would you not turn the heating on in winter? Leave the heating on or check it before guests arrive. Staff were not at desk on arrival or after checking in.

Staff at breakfast doubted the age of my daughter - offensive - however breakfast was lovely. Great variety.

The staff at this Hotel are excellent. It was my wife’s 50th birthday & Migma & Indu went above and beyond for her. They brought out a brownie with a candle & sang happy birthday to her. They also wrote a birthday message & gave her chocolate & bottle of drink. Love it! Xxxx

We have stayed at the premier inn Hanger Lane a few times now and it’s a great location for exploring London with easy access to a tube station. Rooms are spacious for a family of 4 and the breakfasts are plentyful. Migma was particularly helpful this morning at breakfast. My Only disappointment is that during our last stay I left some hair straighteners and they were no where to be seen when I called.
That being said it didn’t stop us returning and will be sure to visit again!

I had a wild, honestly ridiculous situation happen during my stay but shoutout to Sina the manager who absolutely saved the day. Professional, calm and totally on top of everything, Sina handled the whole mess like a pro and turned my stay around in minutes. I went from stressed to impressed real quick.
Major thanks to Sina for the top tier service. This hotel is lucky to have this team!

You have great stuff here. I felt welcomed. Additionally Good value for money.
I would definitely come back again.
The location is also very good

Very good very nice great food love y’all will definitely come back thank you for your service bloody nice innit love love love

Fantastic food and great service, the atmosphere is very nice and Malik was super kind !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Everything was impeccable , no issues at all, had a wonderful stay, staff were fantastic, food was good, we will come back

Top class service from Indu. She is always very welcoming and plesant............................................

Location is very good for central London, but beware the Park Royal tube station was closed on Sunday, but Hanger Lane was open. It is a little tricky to find the car park which has a narrow, one way entrance on the same street as the main entrance. There is parking under the hotel as well as in the open. You exit from the rear of the parking. Hotel was clean, staff friendly and the food is more than palatable. There was no noise from the dual carriageway outside and the blackout curtains were effective.

Unfortunately we had an awful stay at the Ealing hotel on ritz parade from the 23rd to the 26th of November
There was a school trip which took all the rooms around us there were kids in the hallways until 230am running about banging knocking on doors and up from 6am, we were woken by a teacher knocking on our door by mistake , we barely slept we complained to a manager mid stay who really didn’t care didn’t offer us a different room on a different floor or any kind of resolution or even an apology, we wish we had stayed elsewhere or not even bothered wasting our money on a ‘break’ because it was far from it we ended up sitting in the bar area until gone midnight just to try and have a bit of peace but even that there was constantly kids running down to reception area etc as they had locked themselves out. The staff lady we spoke to knew they were causing a nuisance and was lovely but the managers just didn’t care at all. Very very disappointing stay

Malik was superb. Such a clean and beautiful space, fantastic staff from cleaning to reception and beyond. Myself and my friends had an unexpectedly absolutely incredible stay!

Comfortable and clean hotel with spacious rooms. Very convenient for the underground, decent breakfast at a very good price and friendly service. The hotel was also quiet and in a quiet location but with easy access to London.

Good value nice room, in an excellent location next to 2 underground stations a safe and short walk away. Good night's sleep, clean and comfortable. Spotless bathroom with bath. Staff helpful. Will stay again. Recommended.

We were visiting a relative at Royal Free Hospital and received an incredibly kind and helpful welcome from Luz, what a friendly person, who helped take the stress out of the situation for us. All the other staff we met were also really helpful. The Premier Plus rooms have good facilities.

Back here again: consistent and fairly priced. Room does what it says on the tin but the move to Sleepezee beds from Hypnos is clearly saving money. They are nowhere near as comfortable. Breakfast is not worth the extra. We still have the same sign about the juice as a year ago. It’s clearly nonsense: presumably this unpalatable melange of juices is another cost saver. There is a danger that Premier Inn is losing it’s edge: we can all recognize the cost cutting

Ideal location in a lovely area and so near the tube ,the rooms were great and it was great to have the pub downstairs if needed ,would definitely stay here again when visiting London .