Premier Inn London Lewisham

O quarto estava limpo, roupas de cama cheirosas e cama confortável. O café da manhã estava ótimo, com boas opções.

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Perfetto

Convenient location, polite staff, tidy rooms, WiFi worked great, breakfast was plentiful. We definitely recommend it.

I had an excellent 6-night stay at Premier Inn Lewisham. The hotel was extremely peaceful, and the blackout blinds were honestly the best I’ve ever experienced, I slept so well every night. The staff were all polite and helpful, especially Jo, who was always smiling and genuinely happy to assist. On the day of my graduation, I returned to my room to find thoughtful gifts and a lovely card. The attention to detail and attentiveness were truly giving 5-star service. The location is also perfect, with easy access to public transport. I’d definitely stay again, can’t wait‼️

This is a usual Premier inn experience, not bad at all.
However breakfast is a buffet that is always a bit luke warm!
This shouldn't be difficult, hot food please?
The baked beans have actually been cold every day, not even a little bit warm.
Come on, please try harder.

We stayed here as a family and unfortunately had a number of issues that really took away from the experience. We booked two rooms and were surprised to find they’d been allocated at opposite ends of the hotel, requiring two lifts and even a tunnel to get between them. Travelling with children, this made life much more difficult than it needed to be.

Check-in wasn’t smooth either — neither of our room keys worked, so we had to go back down to reception to get them sorted. In both rooms the air conditioning wasn’t working, and one room didn’t even have any shower gel provided.

Breakfast was the biggest disappointment. There was no coffee, no eggs being replenished, and some of the staff were quite rude when guests asked about the shortages. It felt chaotic and poorly managed.

Overall, the hotel fell short of expectations, especially for a family stay. We left feeling quite let down.

Sunita and Gina were fantastic: great breakfast! We were made to feel very welcome and nothing was too much bother. Would visit again!

Great location as it is close to public transportation and shopping mall with decent restaurants.

The staff were great and welcoming. Thank you being hospitable when I was having a meh day.

We stay at this premier inn every year and this is the second year we have met Judith, she really is a breath fresh air she is very friendly and will go 10,000 miles to look after everyone, I see her running around doing all the jobs making sure the place is kept clean even when some morning it been very busy.

Excellent service in the dining area and bar by panika and the staff very attentive and extremely friendly. Food was great

Good location, 5 minutes from Earls Court underground. This is a decent size property albeit one of their older ones. Has a lot of rooms though a slightly convoluted layout to get to some of the rooms. Tend to find a bit of value in Earls Court hotels compared to more central properties and yet 15/20 mins away so for that reason I’m giving it 4 stars not 3

We have stayed here before. The location is 2 min walk from the tube station. The hotel itself is spotless and a great breakfast. A special mention for Elizabeth on reception. My husband mentioned that we take a break at this time of year for my birthday. She arranged for prosecco and chocolates to be left in our room. She even rang in to make sure it was done. It was so very thought ful, kind and very much appreciated. Thank you Elizabeth 😊

Stayed at this hotel for a Halloween party at the end of October, wasn't expecting much, being a premier inn, but boy was I wrong!!!! The staff here are amazing and bent over backwards to make sure i had a good stay. I booked the upgraded room (512) and it was fantastic, loved the free chocolates, wish I could buy some from somewhere as were really nice. Happy Hour in the bar was great value for london with 2 drinks costing only £9! Was very impressed, special thank you to Sapana and Deanna who were working behind the bar and reception - such lovely girls with a great sense of humor.

Convenient to public transport from London City Airport

The best premier inn I've stayed in so far.. very clean and people was so nice there and helpful.. especially Peter.. he made sure everything was perfect for the stay.. thank you.. definitely recommend this place..

Lewisham london was very disappointed with the condition of the room. Dirty walls some areas looking like damp is starting to show. Paint on the carpet. Skiring boards were dirty. The curtains were very dirty I am asking for a full refund.
Even the fish n chips in had there the oil used tasted old and over used. I stay in Premier inn all the time. This is NOT the standard I would expect

Oda temizdi. Emine hanım çok ilgili ve güleryüzlüydü.

The hotel is in a good position. Parking outside was free and very convenient. It was easy to get into Victoria on the tube with a change at Stockwell. We had a very comfortable Premier Plus room with two armchairs, and a nice modern bathroom and good shower. As far as the hotel goes, there was only one downside – our aircon unit gurgled constantly. We were so jetlagged after flying for 24 hours that we managed to sleep the first night but the next night it was very noticeable. We advised reception the next morning that it had disturbed our sleep and were told to report it online. The reply was that they weren’t interested because we hadn’t reported it after the first night. Not very customer friendly! But there was worse after check out. We’d pre-paid the room and a £10 fee for an early check in which had been confirmed by email with a receipt. But the evening after checking out we received an email with a new invoice stating we’d been charged another £5 because the early check in fee was £15. We weren’t even told about it when checking out so couldn’t query it then. The fee was definitely £10 when we paid it months earlier.

Twice we emailed the hotel copies of our confirmation email and receipt, telling them that Premier Inn can’t just arbitrarily raise the price later for something that has already been paid for. No response! Then we tried online. After we’d left the UK we finally got a reply saying early check in was now £15. For weeks we sent more emails pointing out that it didn’t matter what they were charging now. It was £10 when we paid. Finally we advised Premier Inn that we were asking our bank to reverse the extra credit card £5 charge. They then had the nerve to ask us for proof of the original £10 fee. Well, it was in their records and in the copies of the confirmation email and receipt we’d been sending them continually for weeks – if they’d just bothered to look at them! After resending them yet again, they at last admitted the error and refunded us. This felt rather like sharp practice and we can’t help feeling they assume people won’t query it. We’ve stayed at several Premier Inns on previous visits to the UK but not again!

Wimbledon South Premier Inn, very modern and clean. All the staff were very friendly and helpful, parking was easy. It was quiet and peaceful. Perfect!