Premier Inn London Uxbridge

Booked this hotel for a night match of Tottenham. Premium plus room was just as expected. I was pleasantly surprised by the excellent connectivity of the location to central London. The overall area is being gentrified and there are growing decent options for a quick bite around the hotel.

Some things should be better: cleaning room (table never cleaned), one lift out of service for 5 days (all the stancy, but there was only one working). Buffet for breakfast with not so much to choose but food fine. Personel some of them kind and anothers not so much... Hard to speak for non english speakers... The best: price for family room y de subway just in front to connect with all entire London.

I tend to stay here each year for business. It is ideally located with the usual standard of comfort you get to expect in a Premier Inn. The breakfast and dinner options are good value and plentiful. What makes it though is the friendliness of the staff who always make you feel welcome. Nothing was too much trouble for Raakesh on the front desk or restaurant

The wife and I recently stayed at the Premier Inn Riverside Drive Uxbridge.
We can't praise the hotel enough. The room was clean quiet and very comfortable. The restaurant was excellent and reasonably priced.
We'd like to commend George who worked in the restaurant and bar. He was so friendly and helpful, excellence customer service, a great ambassador for your company.

Friendly staff, quick check in and staff very friendly and accommodating
It's right by the station so that's very handy, there is a lovely pub 10 minutes from hotel and retail park on the other side of the road

No running warm/hot water.
Couldn’t check in on time (or even 2 hours afterwards).
Had to clean the bathroom again ourselves.
Huge water leak in the room.

Had a lovely stay at this hotel. Convenient location and clean rooms, surprisingly powerful ac. Zena on the reception and then in the restaurant was excellent, welcoming and helpful. All team members we met were attentive and friendly. Thyme restaurant is cozy and meals were good.

I stayed here as I was on a course close by. My first impression was overall really good. My room was clean and comfortable. 1st morning I discovered my hairdryer wasnt working. I explained this at reception and before long Wendy was at more door to help. She bought me a hairdryer and waited to see if it worked. It didn't. She ran around to find me one that did. They where very short staff but her dad her colleague where kind, caring and helpful. Both carried on their shifts with a smile. Wendy saw me the next day and
was again cheery and asked me how my stay was going. I had a fantastic breakfast and a lovely stay. I will be back for sure.
Hotel is in a fab location for everything.

Denisa is amazing she has made our welcome so delightful so far, she is a gem and very special make sure you give her a promotion and look out for her she is a super star

I stay weekly for work and this hotel suffers from low staffing and tired rooms. However, I returned from work on 05/11 only to find that there was no water supply to the whole hotel. I was told that maintenance had tried unsuccessfully to fix it and left for the day. There was no notice in the lobby about this and I only found out about it when I complained.
The staff seemed to have no idea what to do and offered no solution other than a bottle of water but could not explain how that would help with showering/washing hands etc.
It's quite unbelievable that a hotel doesn't have water supply with no one working to fix it. It's even more incredible that the staff didn't inform guests or know how to support guests.
Guest services were useless, offering a part refund for one night. I explained to them that this wasn't adequate and it would be the company not me, who experienced this terrible service, that got the compensation. As with the hotel staff it was like talking to a brick wall. Avoid this hotel

After a 5.5 hour drive we had a very welcoming reception from the lady checking us in. Room was clean and comfy. Rooms starting to show a bit of wear and tear but this the best premier inn we have been to in a while.
Breakfast was tasty and plenty of it, to set us up for the day.

We stayed here for three nights in October. The hotel is modern, clean and convenient for the tube and bus. Shops, pubs and places to eat nearby. Lots of nice walks along the river Lea and around the wetlands. Close to the Blackhorse Road Brewery Mile. Take care not to be mown down by a delivery bike rider or electric scooter around here. Overall recommend this hotel.

A great experience was had .. Rakesh hosted us like old friends superb Customer Service ... Loved the place ... one small comment the bed creaked every time you got off it on the Window side (never mentioned it to Reception but room 130 if you wish to check ) .. All in all this was a pleasant 5 night stay

Visited the Premier Inn for 2 days on Business. This is so short on staff. Reception staff jump between that and the restaurant. Have just sat waiting for 50mins to get a table as the chef is new. Tables were all sticky just seemed a lack of care or staffing to support looking after this hotel. Won't be using it again. Premier Inn seems to be slipping more and more recently.

The reviews made us a little bit worried, but that was not necessary.

We were kindly welcomed and helpen during our stay.

I have been using this hotel regularly for last couple of years as my office is across the road. The deterioration of this hotel is alarming, the cleanliness of the carpets etc is not good,. the change in quality of sheets is very noticeable. The lack of staff is ridiculous which makes me feel for the lovely staff that have to run around trying to please everyone. In the last month the inner security door does not lock which concerns me and my stay last week had me woken up at 8am with a guy outside my window drilling into the wall !!!! I complained and informed it was mentioned when i booked, in small print below my booking ! then why am I still paying over £200 for 2 week nights ?? Unfortunately I do not have another hotel as convenient as this one so I am stuck with it,. Last moan to PREMIER INN get your act together oh and sort the entrance doors the screech is unbearable to the ears !!!

We are still here unfortunately a stay 9 days too long. We received an email one week before our arrival notifying us of all the noise and our window could be covered by scaffolding. We booked and paid for this 10 months ago for 2 people. One chair in the room. One tea bag and one coffee pouch. The carpets are beyond cleaning. No fridge or in-house phone for emergencies. The general public has access to all parts of the area except the room Ofcourse. So disappointed that we have travelled from Australia to stay in the less than satisfactory conditions. Rooms are very dated and requested a room clean before the cut off time that also want relayed onto housekeeping.
People look elsewhere for accomodation you will be truly disappointed.

My friend and I often pop in for a Sunday breakfast. It’s always fully stocked, great service and lovely fresh selection. . The staff are always so friendly especially Raakesh and Hamza, and it’s always a treat to start our Sunday at Premier Inn Uxbridge.

I stay here quite frequently and always find the staff to be amazing.

The facilities are good, nice restaurant, rooms generally quiet but it's the staff who make me want to come back. A special mention to Alison and Raakesh who remember me each time and are so lovely.
Please do not go to touch screen check-ins like you have in Cardiff...really off putting

Slightly disappointing to have paid for the better room only to find the bits and pieces that should have come with the room didn’t