Premier Inn Exeter City Centre

Hotels
Premier Inn
8.2 (54 reviews)
2 Southernhay Gardens,Exeter,Devon,Exeter , Exeter , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Stuffy rooms with heating issues
Parking difficulties

Categories

Cleanliness
7.45
Rooms were reported clean but specific issues about stuffiness and heating were noted.
Service
8.95
Staff received high praise for friendliness and helpfulness, especially Gemma in the restaurant.
Location
8.95
Great location for the city center and attractions, very convenient.
Room Quality
7.45
Rooms were comfortable but had issues with heating and windows that do not open.
Amenities
7.95
Hotel has good facilities, but some amenities were not stocked properly.
Value for Money
8.45
Good value was reported for the food and overall stay despite some drawbacks.
Food and Beverage
7.95
Food was described as good with meal deals, though the bar had stocking issues.
Overall Experience
8.45
Overall a positive experience with several highs, despite a few lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:41

Property Description

Experience the charm of Devon at Premier Inn Exeter City Centre, where comfort meets convenience in the heart of the city.

Prime Location: Nestled in the bustling city centre, you’re just steps away from the High Street’s shops, the stunning Exeter Cathedral, and the historical Exeter Castle, offering endless exploration opportunities.

Exceptional Dining: Indulge your palate at our on-site Thyme restaurant, serving delectable dishes crafted from fresh, local ingredients, perfect for unwinding after a day of adventures.

Modern Comforts: Enjoy our new generation bedrooms, each equipped with a 40" flat screen TV, a spacious bright bathroom with a large shower head, and a king-size Hypnos bed to ensure you have a rejuvenating night's sleep.

Don’t miss out on this unforgettable getaway – book your stay at Premier Inn Exeter City Centre today!

Important information:

There is no parking on site. Chargeable off-site parking is available at Magdalen Street Car Park - EX2 4HZ. Charges apply 8am–10pm: 2 hours £4.50, 3 hours £5.60, 4 hours £6.70, 5 hours £7.80, 6 hours £8.90, 7 hours £10.00, All day £18.00. Alternative chargeable off-site parking is also available at Magdalen Road Car Park - EX2 4SU, the same charges apply (this car park is not suitable for wide vehicles).
Leave M5 at J29 and merge onto A3015. At traffic lights, turn right onto Honiton Rd. At Moor Lane roundabout take 2nd exit A3015 then stay on B3183. At the roundabout take 1st exit onto Western Way B3212. Turn right onto Barnfield Rd then turn left then left again onto Southernhay Gardens.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 54 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.45
B
Bharati extended_group de
9
Prima
Pros:

Frühstuck sehr gut

2026-07-25 via Nuitee
C
Costas solo_traveller gb
10
Cosy hotel in excellent location
Pros:

Excellent location next to the station walking distance to the centre. Parking available outside (paid) the hotel. Comfortable beds.

2026-07-25 via Nuitee
R
Rajab solo_traveller de
7
2026-07-25 via Nuitee
R
Rohin solo_traveller be
9
2026-07-25 via Nuitee
L
Lisa couple de
8
Pros:

Zentrale Lage

2026-07-25 via Nuitee
E
Elvira solo_traveller de
4
Positiv hervorzuheben sind die gute Lage und die Sauberkeit. Aufgrund der Erfahrung mit dem Frühstück würde ich das Hote
Pros:

Sehr gute Lage des Hotels.

Cons:

Leider wurde ich jedoch sehr enttäuscht, weil meine Tochter und ich kein Frühstück inklusive bekommen haben.

Ich habe dieses Hotel unter anderem wegen der guten Lage und wegen des Genius-Vorteils bei Booking.com gebucht. Als Genius-Level-2-Mitglied sollte das Frühstück laut meiner Buchung inklusive sein. Vor Ort wurde mir jedoch mitgeteilt, dass das Frühstück nur gegen Aufpreis erhältlich sei. Leider wurde sich auch nicht wirklich bemüht, eine Lösung für dieses Problem zu finden. Dadurch sind meine Tochter und ich letztendlich ohne Frühstück geblieben, obwohl dieses laut meinem Genius-Vorteil inklusive sein sollte.

Außerdem sind die Türen beim Schließen sehr laut, was störend sein kann.

2026-07-25 via Nuitee
C
Christian solo_traveller de
7
2026-07-25 via Nuitee
D
Dzhabbarly solo_traveller de
6
Pros:

Хорошая локация

Cons:

Был запах в комнате. Чем то воняло.

2026-07-25 via Nuitee
R
Robina solo_traveller de
10
2026-07-25 via Nuitee
M
MD FAZLE MUNIEM family_with_children au
10
2026-07-25 via Nuitee
F
Fanny solo_traveller fr
7
Cons:

Le parking payant à notre arrivée. En supplément du prix affiché.

2026-07-25 via Nuitee
M
Micaela Maria family_with_children it
8
2026-07-25 via Nuitee
J
Jessica family_with_children au
8
Pros:

I did not have breakfast in the hotel as I thought it was quite expensive

Cons:

the room was quite small.

2026-07-25 via Nuitee
A
Ariane solo_traveller be
9
2026-07-25 via Nuitee
M
Murad family_with_children dk
8
2026-07-25 via Nuitee
Y
Yolgezer solo_traveller tr
8
2026-07-25 via Nuitee
J
Jose Ernesto family_with_children mx
10
2026-07-25 via Nuitee
F
Farid family_with_children ca
9
2026-07-25 via Nuitee
W
wen extended_group cn
10
2026-07-25 via Nuitee
N
Nicole family_with_children de
8
Wir haben uns sehr wohl gefühlt
Pros:

Das Personal war super nett und zuvorkommend 👍👍👍👍👍👍

2026-07-24 via Nuitee