Premier Inn Bristol City Centre - Finzels Reach

Hotels
Bristol, England, BS1 6BX , Bristol , GB

Facilities

Self parking (surcharge)

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable beds
Cons:
Parking issues
Service inconsistencies
Poor management response to complaints

Categories

Cleanliness
1
Some reviews indicate rooms were clean, but serious issues reported with one room stinking of cannabis.
Service
1
Mixed reviews on service, with some praising staff while others noted poor management responses.
Location
1
Generally positive remarks about location, with easy access but some mention of parking issues.
Room Quality
1
Some rooms are comfortable, but reports of poor experience with specific rooms.
Amenities
1
Basic amenities were satisfactory, but lack of on-site parking was a drawback.
Value for Money
1
Good value mentioned for some aspects, but parking and service issues detracted from overall value.
Food and Beverage
1
Positive feedback on breakfast quality; a decent restaurant area.
Overall Experience
1
Mixed experiences with notable complaints, impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 15:19

Property Description

Experience the vibrant charm of Bristol from the comfort of Premier Inn Bristol Cc Finzel, where modern convenience meets historical allure.

Prime Location
Nestled within the lively Bristol Floating Harbour, our hotel is just a stone's throw from iconic attractions such as the Bristol Hippodrome Theatre, Cabot Circus Shopping Centre, and the cultural heart of the city.

Comfort & Convenience
Enjoy our well-appointed rooms designed for relaxation after a day of exploring. Plus, with self-parking available onsite (charges apply), your convenience is always a priority.

Explore Local Treasures
Immerse yourself in Bristol's rich history and culture, with notable sites like Old Vic Theatre and St. Nicholas Market just a short walk away.

Book your stay today for an unforgettable experience in the heart of Bristol!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Naomi family
6
Pros:

Inconvenient parking options, rooms weren’t particularly. Would definitely stay elsewhere next time.

2025-12-24 via Nuitee
J
Jorge
10
Pros:

El recepcionista: excelente persona
La habitación impecable
Todo estupendo. Volveré a este hotel, seguro.

2025-12-09 via Nuitee
U
uk144 NONE Maidenhead, Windsor and Maidenhead, Berkshire, England
6
Average and poor breakfast.
Pros:

Good location. However difficult to drop bags because of parking. Overnight parking a bit of way from hotel and expensive. Breakfast dried up ( bacon hard and eggs rubbery). It is not what the adverts say.

2025-12-03 via Tripadvisor
9
915paulineb Couples
2
Not a good experience
Pros:

Very unhappy with the stay. Arrived after daughter graduation in Bristol no on-site parking have to stay in all night car park a mile away and pay for that privilege. We had no idea. Restaurant for breakfast was freezing as automatic glass doors kept flying open. Staff were very dismissive and rude. Reception took ages to answer phone when approaching the venue but we're polite whilst on site.

2025-12-03 via Tripadvisor
J
Jared
10
Pros:

Nice clean room. Quiet area with tons of dining options a short walk away.

2025-11-30 via Nuitee
L
lilyo541 Couples Swindon, Wiltshire, England
4
Worse premier Inn we have stayed in
Pros:

I normally love premier inn but this one is awful housekeeping obstruct the corridors with all there trolleys and rubbish blocking my wheelchair access and they decide to dump it all outside of a wheelchair accessible room! Room 207, awful for signal couldn't access my phone services and internet, premier Inn WiFi don't work. Such a shame as this premier inn has 3 reliable lifts and it is right next to the bus station which was ideal for us flying back from Alicante, staff were lovely but those 3 things are the only positives

2025-11-28 via Tripadvisor
J
JerJerBeaverton NONE
10
Where we look first when in the UK
Pros:

I had never thought o staying at Premier Inn til some UK friends told us that's where they stay when in London. We tried one out and liked what we got. Nice sized room, comfortable bed, nice facilities, clean, nice price, nice restaurant when needed. And we've always found one in an excellent location. It gets the job done.
Now we always check for a Premier Inn when visiting the UK.
I guess it is a sign of the times, but the automated reception experience feels a bit like talking to someone who'd rather be on their phone than talking in person.

2025-11-21 via Tripadvisor
S
saxonspiral NONE
10
Perfect stopover for a gig.
Pros:

Lovely comfortable place to stay, handy for the Fleece, if you're heading to a gig like we did.
Great value, nice big beds, spacious bathrooms, fabulous breakfasts...you can't go wrong!
Really close to Temple Meads, too.

2025-11-18 via Tripadvisor
A
Andrew family_with_children
10
Pros:

Rooms were super clean, great breakfast. Area was quite rough

2025-11-16 via Nuitee
C
Coastal38181837604 Business Woodhouse Eaves, Leicestershire, England
2
Dodgy iron
Pros:

Gave me an iron that made a black mark straight on a tuxedo shirt. Shower not working properly. Breakfast cold. Overall horrible experience.

2025-11-14 via Tripadvisor
A
ALAN family
10
Pros:

Another great stay at a Premier Inn. Friendly staff and the great Premier In buffet breakfast worth every penny. Two grumbles- why do all Premier Inns only provide one towel per room? Always have to ask for more and no automatic room service fir multiple day stays. Biggest problem with this hotel is lack of parking- discount available at a NCP but a long walk from hotel and very expensive. Would look for a hotel with on site parking next time even if further from city centre.

2025-11-12 via Nuitee
M
M2851PGalanc NONE Swansea, Swansea County, South Wales, Wales
8
Relaxing and enjoyable
Pros:

ideal central location, especially for the Beacon Centre with its varied concerts, also shops close by to browse. Great choice of restaurants. Only downside is the check-in-time is 3pm unless you want to pay £15.00 more

2025-11-05 via Tripadvisor
C
c0nnellf Friends getaway Birmingham, West Midlands, England
10
Very enjoyable stay
Pros:

Stayed here the weekend, hotel clean and comfortable, check in was quick using the self serve. Breakfast was good plentiful and tasty. Bar staff on the evening was abit miserable. Nevertheless will return when visiting Bristol.

Bonus managed to get on street parking

2025-11-02 via Tripadvisor
C
craigoA2154LO Business
10
Comfortable stay will be back again.
Pros:

Fantastic stay, clean rooms and a bed that was so comfortable I didn’t want to get up. Staff were very friendly and attentive. Highly recommend.

2025-10-30 via Tripadvisor
T
T8911PUlisag Family
10
Super comfy beds and great staff
Pros:

Amazing hotel really enjoyed our stay. Super comfy beds and a great breakfast.
Friendly staff BIG shout out to the manager Kurt that went above and beyond for us and made our stay more memorable. We will be back.

2025-10-30 via Tripadvisor
Y
Y5694FKadrianf Business
10
Spot on service
Pros:

I’ve been travelling staying in premier inns for many years. I can honestly say Joe and Aurelia are a massive credit to the hotel and company. Always service with a smile and friendly. When in Bristol this my hotel of choice.

2025-10-29 via Tripadvisor
U
U2900NVmikea NONE
2
Take your coat, hat and scarf!
Pros:

Take you coat hat and scarf as the rooms are freezing. Also check the bed on arrival as they get a lot of use and also check for questionable stains on furniture!

2025-10-29 via Tripadvisor
C
C2993KIandrews Family Wombourne, Staffordshire, England
10
Excellent 1 night stay in a family room.
Pros:

Excellent 1 night stay in a family room.
The room was clean and comfortable.
Nice bar/restaurant area - serving decent food and drink..

Only gripe is the "machine-self-checkin" is too time consuming, with too many unnecessary details to enter. -- much quicker just to get the keycard from the reception desk.

2025-10-16 via Tripadvisor
A
andrewwO3237CC NONE
2
Room stunk of cannabis, staff attitude stunk
Pros:

Long dtory short. Room not available 2 hours after check in. Manager opened up a closed room and advised staff to close for 3 days after we left. We arrived to find it stinking of cannabis. Back to manager who claimed its the first he's heard of thr issue. Another room then offered. This one was fine but no towels, back to reception where to original staff member advised that they all knew about first room issue and that the manager lied to us. Room issues happen, but no reason for manager to lie to a direct question from a guest.

2025-10-14 via Tripadvisor
G
gregorymQ7437TO NONE
10
Perfect Location
Pros:

Perfect night away for a gig in Bristol, hotel was a 20 min walk from the train station and 5 mins from the venue. Check in was easy, room was comfortable and clean. Very pleased with value for money.

2025-10-10 via Tripadvisor