Premier Inn London Victoria

Well organised hotel. Great welcome from the staff and reception staff were really helpful. Very comfortable beds and great location, only a 5 minute walk from the station.

extremely rude staff member. Booked here to leave our bags through a 3rd party 2 weeks prior. We then showed up on the day and the women was extremely rude to us, saying that they are “full” and it’s “not her problem” even though i had already paid a couple weeks ago now. I wouldn’t recommend staying here unless you want to deal with an extremely rude staff member. I didn’t get her number but i would avoid the place full stop. I called her out for being extremely rude and she had nothing to say

Massively under staffed, long que at check in, no one manning the bar, gave up after 20mins, no plates or glasses at breakfast had to ask 3 times to get a plate and had juice out a mug. Very poor overall. Bad experience.

Great staff, really helpful
Rangg really helped me a lot, nothing too much trouble
Great guy and a credit to your company

Unlikely to use again. Good location. Basic but fair room, as a family of four our room had plenty of space. Bathroom needed a serous refurb. Dreadful service at breakfast - no eggs, bacon, orange juice, bread for toast or muffins. We had to keep asking the limited number of staff for these items, as did other guests, and a small amount would come out sporadically. No teaspoons, plates, cutlery or mugs either.

Superb location beside Victoria station. We travelled as a family of 4, two adults and two 7 year olds, stayed in a family room on the ground floor. We received a fabulous welcome from Nardos who found out it was our twins birthday and looked after them with treats in the room and then a cake at breakfast. It made the trip so memorable for them to receive this kind of welcome, outstanding customer service. I have to say the breakfast was delicious, one of the best hotel buffet breakfasts I have had in a while, fresh and plentiful. I would highly recommend this hotel as base visiting London.

The room and the facilities were good, very good value for money. My only criticism is that the room was cold and the heating was ineffective.

Excellent stay, super comfy bed and room was immaculately clean. Staff were also very helpful, good parking availability

Stayed overnight. The staff were very attentive, tge room was clean and well presented. It aas good value. I ate at the hotel. Ranga served me. He was good and so was the food. Well cooked, nicely presented and tastey.

Stayed here for one night whilst visiting family. The reception staff on arrival and leaving were welcoming and friendly. The room was clean and comfortable. We had a very good night’s sleep as the bed was very comfortable, the hotel was quiet and the black out curtains were excellent. Would definitely recommend and stay again.

Lovely Premier Inn, very friendly staff, easy check in, the room was clean and the bed was comfortable, very close to the Apollo theatre, good choice of food for breakfast.

Alles in allem sehr stimmig. Nettes Personal, schöne Zimmer, leckeres Frühstück, gute Lage und ein spitzen Preisleistungsverhältnis

Extrêmement bien placé pour visiter tout westminster à pieds
La cathédrale étant à -5min.
Literie très confortable
Hôtel calme

En revanche nous sommes revenus avec des piqûres sur le corps .. Est ce qu’il y avait des petites bêtes dans la chambre dans la literie ??

Great location for theatre and underground. Usual standard premier inn , you know what you're getting. Smaller room than normal but clean and comfty. Huge drawback though was the noise coming from the vents above the bed. It was awful and stopped us sleeping. We had to ring reception and then go down in the middle of the night to ask if they could assist. They did something but it didn't make any difference. You could even hear it outside the room. Sadly we didn't get any sleep which meant we couldn't enjoy the next day fully.
Nice breakfast. Low rating is based solely on the noise and lack of sleep.

Stayed one night at the Victoria Premier Inn in a recent London trip to visit friends and see the sights. Location and luggage facilities perfect for traveling from Victoria. Room was clean and comfortable. Breakfast was fine. Staff v friendly. It was a v comfortable stop over hotel in a great location for a v good price.

Our room was clean, quiet, and comfortable. The bathroom was fitted out with multiple grab bars and a curb-less shower. The towels were large and absorbent.

The front desk was staffed by a knowledgeable and friendly crew who were willing to provide great service.

The hotel is a short walk to Victoria Station which made it easy to get public transportation all across the city.

We ate at several restaurants that were within a 10-minute walk from the hotel.

Nice hotel, clean and welcoming team.
We had dinner in the hotel and was served by Ranga. Very attentive, checked on us and asked if everything was to our satisfaction.
Greeted us with a smile and friendly attitude.

Good option for the Victoria area. Rooms at the top (Premier Suites) are pretty nice. Felt that the price on the night I stayed was pretty steep for a Premier Inn. Good option if you pick a night where prices are lower. Location was nice, close to Victoria and in a quiet street next to some stately London squares.

Venligt personale og renlige værelser

We've stayed here once before in May. All good then. This time...a warm welcome, staff sound genuinely interested in your journey, where you are from and why you are visiting. Request to use an ironing board dealt with straight away. Room clean, tidy and warm. Stayed for two nights. Very quiet. The car park was fairly quiet and right next to the building. No problems at all. And of course, no dogs, which for us is a big plus. Big shout out to Louise, Leesa, and Tracy! Thank you for a quiet and comfortable stay.