Premier Inn Manchester Cc Princess Street

Hotels
Premier Inn
8.2 (73 reviews)
2 Brook Street,Manchester,Manchester , Manchester , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great service
Good location
Cons:
Minor cleanliness issues
Room comfort could improve

Categories

Cleanliness
7.41
General cleanliness was good; however, there were comments about dust and minor carpet marks.
Service
8.88
Staff were consistently praised for being friendly and helpful throughout the reviews.
Location
8.92
Several reviews mentioned the great location with easy access to transport and city views.
Room Quality
7.87
Overall room quality noted as clean and comfy, though some bedding could be improved for comfort.
Amenities
7.9
Basic amenities were present, though there were some comments about temperature issues in common areas.
Value for Money
7.86
The prices were viewed as reasonable for the quality of service and location.
Food and Beverage
8.41
Food quality was positively highlighted, especially breakfast and dinner options according to reviews.
Overall Experience
8.38
Guests reported enjoyable stays with minor issues, resulting in a generally favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:54

Property Description

Experience the vibrant energy of Manchester at the Premier Inn Manchester City Centre (Princess Street), where comfort meets convenience in the heart of the city.

Prime Location
Nestled just minutes away from Oxford Road and Manchester Piccadilly stations, our hotel makes exploring the city a breeze. Football fans will love being a short drive from both Etihad Stadium and Old Trafford.

Nearby Attractions
Discover the city's culture with attractions like the National Football Museum and HOME Manchester, or indulge in retail therapy at the Manchester Arndale and Barton Arcade—just a stone's throw away!

Comfortable Stay
Relax after your adventures with a delicious meal at our in-house Thyme restaurant, then unwind on our luxurious Hypnos beds for a restful night’s sleep.

Book your stay today and immerse yourself in all that Manchester has to offer!

Important information:

Parking is available at NCP Circle Square (located below the hotel) Costs: 10 GBP per 24 hours. Discounted rate - collect voucher when checking in. The hotel reception can be accessed directly on the 9th floor of the car park.
Leave A57(M) at A34 exit towards Wilmslow/Universities. Take the slip road left and turn left towards Wilmslow/Universities. Turn right and the hotel will be in front of you.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 73 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
X
X1043CZpaulg Business
10
great service and location
Pros:

Must praise the service I received in the hotel. I'd booked for the wrong date, John and his colleague at reception were super helpful for sorting me out. The 14th floor bedroom was nice and clean, with a a view on the city. Recommended.

2025-12-03 via Tripadvisor
B
B4767IIcherylm Family
10
Excellent
Pros:

Our room was spacious and clean, walk in shower room was excellent, clean and spacious too for any type of wheelchair and 2/4 people. The endless supply of tea, coffee, sugar and curtains of milk from the reception day and night. Lovely to be able to bring in food and drinks of your liking and its great they like to recycle too. The meals were picture perfect and delicious
Breakfast was brilliant, full English and continental with extras and you can go up for more. I was allowed to take some of the food back upto my room for later, as long as I didn't go overboard and take all the tasty blueberry muffins.! The staff were helpful,cheerful and go out thier way to ensure your stay is a pleasant one. Top marks for everything I experienced and yes I definitely will stay at the premier Manchester city. Thankyou Cheryl

2025-12-01 via Tripadvisor
P
pollycharlotte06 Friends getaway
4
Disappointing
Pros:

i stayed here for one night, the stay was nice however when i got home i had realised i had left something quite valuable in the room, when i phoned the hotel the lady on the phone said she hadn’t heard anything from the cleaners about it however she also said ‘whether they find it or not we will give you a call back tomorrow to let you know’ the following day i didn’t hear anything back so i phoned later in the evening and someone else answered and was very dismissive and said they hadn’t heard anything and there was nothing they could do. this is VERY disappointing, i understand if it hadnt been found, that’s no fault of the reception staff however i am disappointed with how i never got a phone call back and i was shut down by the staff member when i asked if it had been found.

2025-12-01 via Tripadvisor
A
andrewt382018 NONE Shrewsbury, Shropshire, England
6
Just chilling …and not in a good way!
Pros:

Good location and enjoyable breakfast - room very cold and bathroom pretty basic and shabby …felt like a cost of living economy drive break!

2025-12-01 via Tripadvisor
D
DixieJSuds NONE Manchester, Greater Manchester, England
10
Good quality night sleep in Manchester
Pros:

Stayed on the 6th floor at the Premier Inn Manchester Central 28th Nov 2025. Lifts were super quick & quiet. Room was lovely & clean with quality comfy beds & bedding. Our room was at the front & had Triple Glazing. Although Trams do go past on the road below we never heard any noise at all.
This Hotel was "Perfect" for The Bridgewater Hall. It was practically next door & only a 2 min walk away. After going to a show in the evening we came back to the bar connected downstairs for a drink & prices are reasonable.
Manchester Oxford Train Station is only a couple of blocks away & Manchester city centre is walkable & lots of bus/tram/train options available.
We ordered the Buffet Breakfast in the morning & the Full English Breakfast was lovely. Lot of other choices available Cereals, Yogurts, Fresh Fruit, White/Brown & Seeded bread, Croissants, Fresh Cakes & variety of Juices & Hot Drinks with good Tea & Coffee Selection.

2025-12-01 via Tripadvisor
L
lindajO9638GP NONE
4
Not great at Manchester ( disappointed for a Premier )
Pros:

Hotel ok , shower had some problems , parking was a nitemare for this inner city hotel , ring road to navigate , nearest car park at Central , under the building , quite a walk , stairs and a busy road and tramline to cross .£66 to add to bill for car park charge
Breakfast was ok , no one around much first morning , left empty box out of tea , still not replaced following morning ( sloppy attention to service ) went onto Southport next night , much better in every way !!!

2025-11-28 via Tripadvisor
Y
yossis373 NONE
6
Renovation is urgently needed!
Pros:

Location is great
Atmosphere is fine.
Rooms are understand.
Value for money is a bit poor
Cleanliness is thier main problem.

2025-11-28 via Tripadvisor
C
Chaddy55 Couples Chadderton, Lancashire, England
10
Manchester
Pros:

Came here for a weekend, excellent! Big welcome at reception, we was over hour early booking in, no problems let us go to room with no hesitation. Room basic, but the cleaniness was exceptional.
We will me back and highly recommend
Thank you

2025-11-27 via Tripadvisor
S
S323LYkarinaa Family
10
We stayed at the hotel to explore Manchester. Very friendly staff. Rooms were clean and well-kept. The reception staff were very
Pros:

We stayed at the hotel to explore Manchester. Very friendly staff. Rooms were clean and well-kept. The reception staff were very friendly and helpful

2025-11-25 via Tripadvisor
P
P542VUwiktoriak Family
10
A very good hotel
Pros:

A very good hotel with an amazing service. The atmosphere is great just as the location, the rooms are pretty good and clean !

2025-11-25 via Tripadvisor
M
martyncolledge Couples Rugby, Warwickshire, England
8
Customer Service Extra
Pros:

Having stayed at this hotel for two nights and eating both breakfast and evening meals which were perfect, on leaving and arriving home I realised that I had left my camera, on contacting them by phone I was advised to get a Jiffy type envelop, self address it and pay postage and send to the hotel, which I did and within five days of me posting the envelope to them, I received my camera back so a big thank you to the staff at Princess Street Premier Inn, Customer service to be prod of

2025-11-24 via Tripadvisor
B
bernardo912 Couples
4
Avoid, there are many better. A very run down restaurant with unhelpful staff . The hotel is not the best either.
Pros:

I stayed at this hotel with my wife as we were going to a nearby show that evening. I had already checked in prior to arrival. The weather was stormy so we decided to eat in the restaurant The Bishopgate which is the attached Premier Inn restaurant serving the hotel. Hotel reception staff informed us that we did not need to book but just turn up. This was far from reality. When we did go to the restaurant at 5.15 we were told by the staff that they would not serve us as they were fully booked. When I told them that the hotel reception said I did not need to book they just said that they were wrong and the restaurant was not the same company as the hotel. When I pointed out the internal door between the two there was no reply. I was left with no option other than to seek out a local restaurant to eat in. We did use the restaurant for breakfast and found it in need of a complete refurbishment. Torn and dirty seating that is well beyond its expected lifespan. The breakfast itself was mostly cold although some items were luke warm. The fried eggs had obviously not on the heat very long in the kitchen as there was very little egg 'white' but a lot of clear uncooked egg. It's not difficult to fry eggs but seemingly beyond the abilities of the 'chef'.
As for the hotel itself, it was very basic but functional. The bed was at least comfortable and the tv worked. The bathroom was exceptionally small. It was not possible to stand in front of the sink without the back of your legs being in contact with the toilet seat.
Would I recommend this hotel? No. I have stayed in other Premier Inn hotels, even in Manchester, and never felt the need to review negatively. They must look at this establishment and make improvements.

2025-11-23 via Tripadvisor
A
alancJ8322TC Couples
10
Friendly, good atmosphere
Pros:

Lovely stay as always, clean rooms and friendly staff, Emily at the bar downstairs served us all night as she was so lovely and friendly, the dream catcher drinks were to die for! always a pleasure coming here. Will be here again next year 😁

2025-11-23 via Tripadvisor
P
Pacmama Friends getaway
10
Ticked all the boxes.
Pros:

Great location for the bridgewater hall. Lovely clean room
Restaurant attached was lovely. Nice little corner with a Christmas teee and a fire. Food basic pub grub but nice enough and reasonably priced. Friendly staff.

2025-11-23 via Tripadvisor
Q
Q8500TFtracyb NONE Seaton, Devon, England
10
Enjoyable stay.
Pros:

Excellent premier inn. Location was good. Easy access to public transport. Staff were very helpful, friendly and efficient. Excellent breakfast. Clean in all areas.

2025-11-23 via Tripadvisor
J
J7751GJmariaf Family
10
Fab, comfy and easy
Pros:

Great location. Clean and comfy rooms. Had a chilled dinner on Saturday (burger and pizza which were both delicious and good value) Service was also fab (thanks Julia)!

2025-11-22 via Tripadvisor
B
binapiraeus Couples Holyhead, Anglesey, North Wales, Wales
8
Good service as always, great view over the city
Pros:

An unusual place to stay, I must say - above nine floors of car park! The view from up there is very interesting, though, and we got all the ushal Premier Inn amenities: soft bed, quiet and dark room, big TV set, tea and coffee, bathtub, plus very friendly staff and good food and drink on the site. The only problem was the temperature: both our room and the restaurant were a bit cold.

2025-11-21 via Tripadvisor
M
martatN8477JP Solo travel
10
Amazing service, amazing receptionist
Pros:

Amazing service, the receptionist was really helpful. Thank you and ill make sure to book my another trip soon. .......

2025-11-20 via Tripadvisor
D
derekhO7022JZ Solo travel
10
Review on hotel
Pros:

Great stay and amazing staff, lovely food and accommodation and received warm service at the reception from a young man called matthew!

2025-11-17 via Tripadvisor
K
karengp1976 NONE
10
Jls
Pros:

Great location, clean and resonable price. Always know what you are getting with a premier inn. Would stay again for sure

2025-11-17 via Tripadvisor