Premier Inn London Kensington

Convenient location, polite staff, tidy rooms, WiFi worked great, breakfast was plentiful. We definitely recommend it.

I had an excellent 6-night stay at Premier Inn Lewisham. The hotel was extremely peaceful, and the blackout blinds were honestly the best I’ve ever experienced, I slept so well every night. The staff were all polite and helpful, especially Jo, who was always smiling and genuinely happy to assist. On the day of my graduation, I returned to my room to find thoughtful gifts and a lovely card. The attention to detail and attentiveness were truly giving 5-star service. The location is also perfect, with easy access to public transport. I’d definitely stay again, can’t wait‼️

Spent 4 nights at this hotel and I cannot speak highly enough about the experience.
The staff were amazing, friendly, helpful, and efficient.
The place was clean, warm and welcoming from the start.
The food and drinks were excellent and reasonably priced.
This is a great place to stay, and I would highly recommend it.

We stayed here as a family and unfortunately had a number of issues that really took away from the experience. We booked two rooms and were surprised to find they’d been allocated at opposite ends of the hotel, requiring two lifts and even a tunnel to get between them. Travelling with children, this made life much more difficult than it needed to be.

Check-in wasn’t smooth either — neither of our room keys worked, so we had to go back down to reception to get them sorted. In both rooms the air conditioning wasn’t working, and one room didn’t even have any shower gel provided.

Breakfast was the biggest disappointment. There was no coffee, no eggs being replenished, and some of the staff were quite rude when guests asked about the shortages. It felt chaotic and poorly managed.

Overall, the hotel fell short of expectations, especially for a family stay. We left feeling quite let down.

Sunita and Gina were fantastic: great breakfast! We were made to feel very welcome and nothing was too much bother. Would visit again!

Great location as it is close to public transportation and shopping mall with decent restaurants.

The staff were great and welcoming. Thank you being hospitable when I was having a meh day.

Excellent service in the dining area and bar by panika and the staff very attentive and extremely friendly. Food was great

Good location, 5 minutes from Earls Court underground. This is a decent size property albeit one of their older ones. Has a lot of rooms though a slightly convoluted layout to get to some of the rooms. Tend to find a bit of value in Earls Court hotels compared to more central properties and yet 15/20 mins away so for that reason I’m giving it 4 stars not 3

We have stayed here before. The location is 2 min walk from the tube station. The hotel itself is spotless and a great breakfast. A special mention for Elizabeth on reception. My husband mentioned that we take a break at this time of year for my birthday. She arranged for prosecco and chocolates to be left in our room. She even rang in to make sure it was done. It was so very thought ful, kind and very much appreciated. Thank you Elizabeth 😊

Stayed at this hotel for a Halloween party at the end of October, wasn't expecting much, being a premier inn, but boy was I wrong!!!! The staff here are amazing and bent over backwards to make sure i had a good stay. I booked the upgraded room (512) and it was fantastic, loved the free chocolates, wish I could buy some from somewhere as were really nice. Happy Hour in the bar was great value for london with 2 drinks costing only £9! Was very impressed, special thank you to Sapana and Deanna who were working behind the bar and reception - such lovely girls with a great sense of humor.

The best premier inn I've stayed in so far.. very clean and people was so nice there and helpful.. especially Peter.. he made sure everything was perfect for the stay.. thank you.. definitely recommend this place..

Lewisham london was very disappointed with the condition of the room. Dirty walls some areas looking like damp is starting to show. Paint on the carpet. Skiring boards were dirty. The curtains were very dirty I am asking for a full refund.
Even the fish n chips in had there the oil used tasted old and over used. I stay in Premier inn all the time. This is NOT the standard I would expect

The room was filthy. There were white finger prints all over the shower, the sides hadn't been wiped down and the floor was definitely not hoovered. I expect a certain standard from Premier inn and this did not meet the mark. We arrived late, after 10pm, so I did not feel comfortable asking for it to be cleaned. Food choices in the morning were limited (we ate at 7:30am) so that was also dissapointing. The staff were kind, so I have marked up for that. Car parking is very very limited and expensive.

We only had one towel, and there was no obvious way to contact the reception other than walking to the reception!

I have suggested improvements, now ots upto the management.

This hotel doesn’t look much from the outside but it’s a premier inn so you know what you’re getting. I’m pleased to say this one didn’t disappoint. The room was as you’d expect. Clean and tidy with the most comfortable beds ever.
Shower and bathroom all clean and tidy and well stocked with bayliss and Harding soap. Breakfast is 12.99 which was nice and served in the bar / restaurant area as usual. However also in the area, just 2 minutes walk is a Burger King, McDonald’s, Starbucks, Costa and a few local deli shops that are just as good.
Check in was ok but took a little longer than it should have as our lead booker asked for a double to be amended to a twin. It really shouldn’t have taken as long as it did but we were all sorted after 25 mins.
That said the staff were all lovely, as ever, and the whole place was as you’d expect. One thing to note is that the hotel is on both sides of the road divided by a walkway 2 floors up. Just be mindful of that when booking and if you struggle to walk far then ensure you request a room on the reception side of the hotel. We were in room 415 (reception side) which backed onto the train line but we never heard any noise to disturb us. There’s also loads of local bars and eateries nearby too. The Nearest tube is Earl’s Court off the Piccadilly or district lines which is literally 2 minutes walk away. Should you stay here, yes. It’s a great base to enjoy and explore London. We used it as a base for an England rugby weekend. An uber to Twickenham on the Saturday at noon was £30 for a six seater and took approx 35 mins. It was £60 for the same journey on the way back at 8pm.

Elizabeth did a great job and manage to check us in before noon.
Good hotel with great mattresses and toilet.
Good service.

Was great stay here. Everything was nice. Room was good, food was amazing. Location was very convenient. Loved to comeback and stay here again.

My stay at this hotel was absolutely amazing! From check-in to check-out, the staff were incredibly kind and helpful. The room was spotless, comfortable, and full of thoughtful details. The breakfast was delicious and offered a great variety of fresh options. The location is perfect — close to everything, yet quiet and relaxing. I would definitely stay here again and highly recommend it to anyone visiting the area!

I come regularly, once a month my stay is always amazing, vittoria and peter makes my weekend even better, breakfast is always impressive

Stayed for remembrance weekend, excellant location for royal albert hall and westminster. Room vlean and comfirtable, bar reasonably priced, breakfast very good, all staff excellant, all helpful polite and fruendly.