Premier Inn London Hammersmith - Ravenscourt Park

Average at best. Ideal location from the Tube. Room was dated and scruffy. Bathroom was damaged and also the furniture. Windows were mouldy so couldn't see the "view" Staff pleasant and helpful. Dingy restaurant but ok if you needed food. Help yourself to coffee and milk for the room. Beds and towels clean. Toiletries felt watered down and not very good. Expensive price for what you got. Only stayed one night but never again. Should have asked for another room but they looked all the same. Lots of nice cafés (if you can get in as full of mummies on their laptops, there are 2 schools next to the hotel so a bit of noisy) and the very good pub the hammersmith belle which was excellent and a supermarket all within walking distance.

Maria was the epitome of great customer service - thoughtful, responsive and personable. She went above and beyond to accommodate me on my visit and made me feel at home. Lovely vibe here

Absolutely fantastic time. Stayed with my daughter for her birthday as we were going to the O2 to watch Hans Zimmer. Staff were friendly especially Kiran. He couldn’t do enough for us, even organised a birthday surprise for my daughter’s birthday. So good we are going to go back in April next year. Kiran you are a star .

Spent 4 nights at this hotel and I cannot speak highly enough about the experience.
The staff were amazing, friendly, helpful, and efficient.
The place was clean, warm and welcoming from the start.
The food and drinks were excellent and reasonably priced.
This is a great place to stay, and I would highly recommend it.

This is a fairly cheap option but feels more like a hostel than a hotel.
The mattresses are comfy but the pillows are very thin.
There are no dedicated reception staff, you check in via QR code and have to use a buzzer system if you need to contact any staff member.
You can store bags after check out and the system for this was very efficient.
The bathroom in the room had a dirty floor. We couldn't ask for it to be cleaned due to arriving late with young children. Toilet paper even in your room is dispensed in individual sheets like a public toilet. The toilet in the lobby was dirty and had no soap. The kids contracted their first diarrhoea bug on this trip and I wouldn't be surprised if it was from this hotel!
There are no facilities for fridges in the family rooms, which was very inconvenient with young children with allergies. Staff stated they can store some eg milk for you but this is obviously not convenient for early morning / middle of the night / juggling young children.
Staff were not very friendly.

So booked a family room, arrived ,from outside thought it was very dated but didnt worry as inside i have found all premier inns appear the same. Checks in great no problems the guy was nice. Goes to our room 308 first thing can smell like stale cigarettes an very old musty smell. Everything seemed old. It was cold so we put the heating on which didnt appear to work so asked at reception they gave the smallest little radiator to use which did nothing to help. Room just didnt feel clean. The bathroom, now this was another level weird marks all over the bath and shower curtain had seen better days didnt want to touch it. The shower was luke warm no hot water and also didnt have any shampoo normally have a shampoo and shower gel. It just wasnt for
Us we didnt feel nice being there so we packed up and complained downstairs who wouldnt refund us and told us we had to ring head office on the monday. It was friday night. So we had to go into more funds to book another hotel which was more suitable for us and our child. We have stayed in many premier inns but this one needs rippin out and revamping big style has put me off staying at premier inn now. Also had to wait 10 days for refund to go into my account but its funny how its taken within seconds.

Good location, nice staff, near shops and restaurants. Needs a little renovation, but good value.

There is no way to contact the reception by phone; when you try, you end up at a central virtual reception, which is utterly useless.

Everything was nice except that the furniture was old! Lady Maria was very nice, kind and helpfull! She gave us some advices for the objects to visit.

Great location near centre of Greenwich and near train station. Lovely comfortable spotlessly clean room. Very comfortable bed. Customer service was exceptional - I had a problem and they went above and beyond to help me.

I am no stranger to the Premier Inn Ravenscourt Park, Kings Street, Hammersmith, London. I have stayed there over many years when I visit the Consultant responsible for my Varicose Vein treatment since 2017. The staff at the Premier Inn are always considerate, polite and helpful. Recently I have managed to stay in an Accessible Room thanks to the kind staff, as getting in and out of a conventional bath is no longer easy at my age.
The room is ideal as it includes many safety features.

The staff were friendly and helpful,the hotel was spotless.great location , not far from the shops Will be returning next year.

Adiha at the bar was very helpful absolutely lovely person, conversation we had was brilliant, can’t wait to come back here

Excellent location
Good value with a free breakfast from offer
Special mention to Valerie who checked us in changed our room to a top floor to give us a view of london.

Great location for links to central London staff were friendly and helpful… Maria is the definition of working for the team .. in my view she is an excellent employee for premier inn and they should give her a pay rise for how helpful she is to the customers… customers want this level of service….
My tip would be book the accommodation earlier for a better price… 👍

The room was filthy. There were white finger prints all over the shower, the sides hadn't been wiped down and the floor was definitely not hoovered. I expect a certain standard from Premier inn and this did not meet the mark. We arrived late, after 10pm, so I did not feel comfortable asking for it to be cleaned. Food choices in the morning were limited (we ate at 7:30am) so that was also dissapointing. The staff were kind, so I have marked up for that. Car parking is very very limited and expensive.

We only had one towel, and there was no obvious way to contact the reception other than walking to the reception!

I have suggested improvements, now ots upto the management.

Staff very helpful. Room was neat and tidy and was cleaned each time I requested it. Very conveniently located close with good transport links for Heathrow and city. Excellent breakfast choices with all you can eat available.

Would like to see some Premier Plus rooms at this location, as they are the 2 other Premier Inn's in the area. Otherwise highly recommend.

I had a wonderful experience at this hotel. The team were incredibly friendly, offering a warm welcome and helpful local information. The room was spotless and very comfortable. The location is perfect for exploring London, with easy access to great days out. I would highly recommend this hotel to anyone visiting the city!

Good location, not far from Greenwich centre. Car Park underneath hotel shared with hotel next door, book it in advance. Nice breakfast. Helpful staff. Clean room which had everything you needed . Comfortable bed & good that this premier inn had the option to have twin beds rather than a double bed & a sofa bed because the sofa bed isn't comfortable(so we avoid premier inns then). Would stay there again if in area.

Fabulous - can't fault it. Easy check in/out (no faffing about at the desk like at some places....), very clean, good value, wifi worked immediately, comfortable bed, VERY quiet, TV did not need a PhD in physics to turn on. No hairdryer hunt (through 10 different drawers/wardrobe...) needed, as it was in plain sight in front of a mirror. They get the basics right - good bed, quiet, clean, fast to get straight into room on arrival - very impressed. Will definitely do Premier Inn again.