Hub By Premier Inn London Marylebone

Hotels
•
Premier Inn
8.4 (723 reviews)
Old Marylebone Road, Marylebone, London, England, NW1 5DZ , London , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair-accessible public washroom
Wheelchair-accessible on-site restaurant
Handrails in stairways
Express check-out
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple named team members praised)
Excellent breakfast and accommodating kitchen staff
Comfortable beds and generally good room quality
Practical amenities: validated parking, pitcher of cold water at reception
Cons:
Occasional tobacco smell reported in a room
One guest reported safety/incident concerns near the hotel
Inconsistent mid-stay room cleaning noted by a guest

Categories

Cleanliness
4.5
Mostly reported as clean and tidy in several reviews, but at least one guest noted a persistent tobacco smell and some variability in mid-stay cleaning thoroughness.
Service
7.2
Consistently praised: multiple mentions of warm, welcoming and helpful staff (named staff such as Katriana, Sobia, Jay, Dee and Breda) and prompt attention to requests.
Location
4.5
Mixed sentiment: some guests described the location and parking as very good, while at least one guest reported safety concerns/an incident nearby that made them uncomfortable.
Room Quality
6.8
Generally positive: comfortable beds, good-sized rooms and good shower/bath were repeatedly mentioned; one guest found decor dated and another reported a tobacco smell in their room.
Amenities
6.6
Several practical amenities noted positively (validated car parking, cold water pitcher at reception, event nights/DJ at venue); overall useful but not a standout feature.
Value for Money
5
Neutral-to-slightly-below: parking rates and Premier Inn expectations viewed as reasonable by some, but limited explicit praise for overall value beyond that.
Food and Beverage
7.4
Strong positive sentiment for breakfast and individual staff (chefs) who provided excellent breakfasts and handled dietary needs well.
Overall Experience
6
Mixed-positive overall: many guests would recommend or return due to staff and breakfast, though isolated negative experiences (location/smell/cleaning) lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-09-08 12:18

Property Description

Experience contemporary luxury at Hub By Premier Inn London Marylebone, where comfort meets convenience in the heart of London.

Modern Accommodation
Our smoke-free property, built in 2023, features 294 stylish guestrooms designed for both relaxation and functionality, ensuring a memorable stay.

Prime Location
Just a stone's throw away from iconic attractions like Hyde Park, Marble Arch, and the famous Madame Tussauds, you’ll find yourself at the center of everything London has to offer.

Exceptional Amenities
Enjoy hassle-free travel with our 24-hour front desk, luggage storage, and convenient express check-out services. Don’t forget to grab our delicious to-go breakfast to fuel your adventures!

Book your stay today and dive into an unforgettable London experience.

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 723 reviews
Cleanliness: 4.5
Service: 7.2
Location: 4.5
Room Quality: 6.8
Amenities: 6.6
Value for Money: 5
Food and Beverage: 7.4
Overall Experience: 6
E
E4442ZRgarethe • Couples
4
Windowless, convenient, pricey on weekends.
Pros:

It has, this Hub By Premier Inn,
all the essentials: shower, bin;
substantial telly, lounge downstairs;
slightly iffy dryer of hair.
But one flaw that you ought to know:
half of its rooms have no window.

Its airconditioning is somewhat
lacking oomph, and leaves you hot
on sweaty summer London nights;
the lighting, piteously bright
sears eyeballs till they start to steam
when fumbled straight onto high beam.

The beds are small, tho benefit
from pull-out drawers to stash one’s s***;
but for two adults seeking rest,
they are a trial, a faff, a test.

The shower’s head is weirdly low
the curtain hooks drag awful slow.
It’s drizzle more than waterfall;
you’ll bang your head should you be tall.
The only seat is plastic hell
from Tokyo's cheapest love hotel.

In sum, it does what’s said on tin;
would I return? where to begin?

Located well twixt many park
where one can lounge until it’s dark;
because once back in Hub’s dark halls,
there are no windows, only walls.
Its pricing surges on weekends
preclude us ever being friends.
Machine-dripped "coffee's" only sorta--
(double shot dumped into water).

In sum, it rates four out of ten;
I would not stay at it again.

2025-11-29 • via Tripadvisor
2
239jemmac • NONE
10
Best Budget Hotel In Central
Pros:

Lovely hotel in the heart ot marylebone - clean and quiet - great noise proof rooms so you cant hear the old marylebone road. Nice breakfast. Good sized beds and great lighting. Complementary water throughout the stay. Tidy rooms, tidy foyer, friendly staff. Easy and quick to check in. Very secure and safe. Would reccomend 10/10

2025-11-26 • via Tripadvisor
K
Kenneth1960 • NONE • Edinburgh, Scotland
10
Well located hotel
Pros:

I like the location, clean and comfortable accommodation ( handy for public transport). Great service from the staff.

2025-11-25 • via Tripadvisor
P
P9539UBrogerb • NONE
10
A pleasant night's stay
Pros:

Easy walk from Marylebone station. I was welcomed and checked in quickly and efficiently.
My room was clean and quiet
Good value for money
I would have liked a window I slept well

2025-11-23 • via Tripadvisor
E
E9795VHdanielaa • NONE
10
Great
Pros:

Very great place, the current price is right for the services and the area. The personnel is polite and willing to help. Everything is clean. Highly reccomend

2025-11-18 • via Tripadvisor
G
gwenb426 • NONE • Aylesbury Vale, Buckinghamshire, England
10
Great location and friendly staff
Pros:

Great location and helpful and friendly staff. The rooms are snug but perfect for a short stay. Nice touch to offer complimentary tea and coffee too,

2025-11-16 • via Tripadvisor
S
Sightsee67816961238 • NONE
10
A gem in the heart of London
Pros:

We expected a very small room with small bed and limited facilities. The reverse .. large bed good linen. Great shower and soft towels. Special place for case under the bed. No disappointments at all. All staff pleasant and helpful. Breakfast was the icing on the cake. We ll be back.

2025-11-12 • via Tripadvisor
3
33grahamm • NONE
10
Good City Break Hotel
Pros:

I enjoy the Hub brand and the hotel made a great base for the city. The compact room has a comfy bed, good shower pressure and I liked the view across the city.
The breakfast was decent and good value and I enjoyed the complimentary access to hot drinks throughout the day
Staff were friendly and helpful.

2025-11-03 • via Tripadvisor
K
kenuvan • NONE • Blandford Forum, Dorset, England
10
Great first experience of the Hub.
Pros:

This was the first time of trying the Premier Inn Hub and I was sceptical initially. After seeing the rooms online I thought it may be a little small and cramped.
How wrong I was. We went for the larger hub room and there was plenty of space. All that is normally expected of a Premier Inn but at a cheap price.
The room was comfy, bathroom clean and large enough with an exceptional shower.
Breakfast was excellent for only £8 and also free coffee in the bar at anytime. I much prefer this to having the kettle in room.

2025-11-03 • via Tripadvisor
C
Compass44512085988 • Friends getaway
10
Mina and Arun made the stay a delight
Pros:

Very fine experience. Great staff. Helpful. We want to highlight Mina who is a joyful person and very attentive. She could train all the Hub hotels on how to be! Also we appreciate the care and consideration of Arun who helped in myriad ways. When we return we hope to see them again.

Definitely try the breakfast, top notch!

2025-10-31 • via Tripadvisor
G
G6661SEstevew • Couples • Hedon, East Riding of Yorkshire, England
10
Excellent stay
Pros:

Stayed two nights Hub Marylebone, very pleased with all aspects of this Hotel, although the rooms are not large they have everything you need for an enjoyable stay.
The breakfast was very good for a very reasonable cost.
The Bar area in the hotel is also very good also.
I would certainly recommend this for a place to stay in London.

2025-10-30 • via Tripadvisor
S
SteinN19 • NONE
10
A sentral Hotel with good service
Pros:

Exelent service. The room had everyting you need. Good breakfast t
Gave a good start on a busy day. A couple of minutts to the underground.

2025-10-27 • via Tripadvisor
A
angiem939 • NONE
8
Great overnight stay - but more towels please!
Pros:

My partner and I decided on an overnight stay as we had things to do in London on the Saturday and Sunday, so rather than go home we decided to book a hotel. On the whole the experience was really good. We were only in the hotel briefly to get changed from travelling and then to sleep. The location was great and we both liked the room. It was nice and quiet at night and we both slept really well. The staff were very welcoming when we arrived.
The only downside we felt was that the booking was for 2 people, however there was only 1 big towel in the room. We didn't notice that until the following mornning unfortunately and neither of us wanted to go down to reception to ask for another one so we ended up using the same towel between both of us which wasn't idea. We did look in obvious places in the room to see if there were any extra's. So please, if the booking is for 2 people, please provide 2 lots of towels.
Otherwise a great hotel and one we will be using again.

2025-10-27 • via Tripadvisor
E
elizabethmE8695BS • Family
10
Excellent and welcoming stay
Pros:

Welcoming friendly staff and very clean room. Stayed for 5 nights and the reception area was always spotless. Rokeya and Rodica were both particularly helpful and worked very hard even late at night to look after everyone.

2025-10-26 • via Tripadvisor
S
Sightsee01852283903 • Family • Bury, Greater Manchester, England
10
Second time around.
Pros:

For me my second visit and won’t be the last.
This hub is located well for everything. Buses and tube are local. Good eateries and museums close by and excellent. neighbourhood.
Staff here are amazing and will do anything at all for you.
Rooms are lovely, although no tea and coffee in the rooms, always available downstairs 24/7.
Very clean rooms. Breakfast is great and plentiful.
We had a room on the top floor and were fortunate enough to have good weather so the views across London were fantastic.

2025-10-14 • via Tripadvisor
P
Penelope • partner
8
Pros:

Great staff!

2025-10-12 • via Nuitee
J
Jil
8
Pros:

Super clean. High premium bedding. Comfy bed 10/10. I’m a Germaine and this place met my standards. My room didn’t really have a window. It felt a little to enclosed. I’d stay again for one night or two.

2025-10-12 • via Nuitee
K
K • partner
8
Pros:

Breakfast was great in the hotel but overpriced for what I ate. Overall good location when using public transit. The rooms are quite small though - and I even upgraded to a deluxe room.

2025-10-12 • via Nuitee
M
Mehmet ilhami
8
Pros:

Odada açılan pencere olmaması, klimanın belirli ayarlara ulaşamaması problemdi. Rahat bir yatağı var. Küçük dar bir oda ama işinizi görüyor. Otelde 24 saat çay kahve ve su bulabiliyorsunuz. Merkezi konumda olması bir avantaj. Ravsiye ederiz.

2025-10-11 • via Nuitee
V
vaniyam2025 • Couples
10
Lovely stay
Pros:

Staying at the hub was such a fantastic experience, especially with the late-night bar. The drink options were plentiful, and I really enjoyed trying them out. The atmosphere was vibrant, making it easy to unwind and have a good time. I'd definitely recommend it for anyone looking for a fun night out.

2025-10-09 • via Tripadvisor