Premier Inn Oxford Cowley

Great place to stay right on the beach so it was lovely to spend some time on the seafront, room was lovely and food was brilliant thank you

We needed a good sleep the night before a funeral locally and couldn't have picked a better base.
Aside from our large, comfortable and quiet room it was the lady on reception that made an average stay extra special. We have stayed in many hotels around the world and rarely received such a pleasant and thoughtful welcome.
Yes the phone signal dips out a bit and the food options are Beefeater fayre but the beds are comfy, the wifi is good (and free), the rooms are spacious and quiet, and the reception staff are top quality.
Thank you so much 🙏 Eddie had the best send off and your gift gave us a lovely treat for our onward journey ❤️

Average Premier Inn, it was fine but we've stayed in a lot better.

Breakfast was poor and the biggest let down of the stay. The food quality was average at best. There were no tongs for any of the buffet items like bread and pancakes so just rogue hands touching everything, dirty plates were stacked into the clean (accidentally I'd imagine, but still), and there was broken glass all over the glasses tray.

The room was fine, comfy bed and good heat/cool air con. They didn't provide us with enough towels or cups despite booking for 3 people.

The location is what sells this place. 15min stroll into Paignton harbour, and right on the beach.

Good location, Room very comfortable, staff in hotel very friendly,helpful jovial,
Didn’t eat in restaurant as 8 customers waiting one member of staff serving ,
Counted 7 members of staff , only one serving drinks 🥤.
Staff pleasant.

Stayed in Premier Plus room which was definitely worth small premium for several additional amenities. Large comfortably furnished room thoughtfully laid out. Enjoyed one night stay with good dinner at adjacent beefeater, early start so didn’t do breakfast. Didn’t utilise parking which I understand is chargeable but this appeared plentiful.

Brilliant as always. I had a lovely sleep. The bed was amazing. The room was nice and warm. The building was quiet. Power shower fantastic. Staff so friendly. Exactly what I needed.

Paid for Premier Plus and well worth the money. Room was very clean and had everything we needed. Staff on reception very friendly, helpful and knowledgeable about local area. Breakfast was fantastic and again friendly, helpful staff. Perfect location as can walk to local shopping area. Bus stop outside, daily tickets great value and frequent buses. Car park charges were great value and far easier to bus into city centre than drive.

Lovely seafront location

Helpful staff

Opening windows

Very clean

Onsite restaurant offering excellent food and drink

Great hotel in the area! really friendly staff and nice room. Would be nice to have breakfast buffet rather than having to order hot breakfast, but what a minor niggle for what was a great hotel

Stayed here while mother in law was having house alterations
Had two rooms.without exception all staff both in hotel and restaurant were very friendly.rooms while a little dark were very clean.
One star lost becausevwifi kept dropping out and mobile phone signal non existent.This was difficult when we needed to be in touch with building contractors.
That said this is one of the quietest hotels we have stayed in and probably the best premier inn we have visited

In summary, our room was exceptionally clean and quiet, with very comfortable beds. They had put out extra beds for the kids which was amazing! The breakfast was good value.
A really important positive point about this hotel, was the fantastic standard of customer services. Every single person we met went above and beyond, nothing was too much trouble for them. It really made our stay great!
The one negative thing to add about our stay, was the temperature of the rooms. There is no air conditioning, and our window didn't open. So it was really hot and sweaty. But overall a good stay, as otherwise it was faultless.

On Sunday morning there was no hot water. I was told the boiler needed to be reset so I would have to wait. I had to wash in cold water. Reception were not able to help with a refund and said I had to raise the issue with customer relations when it opened on Monday morning at 9.00am. I been unable to get through to customer relations during their published opening hours. The on-line chat function on the web-site told me the customer relations team was experiencing technical difficulties so I would have to phone back later in the week and couldn't help with a refund. They have just left me hanging, very poor service overall. Also two of the coffee machines in the restaurant were out of service during breakfast.

Disappointed, feels very tired and in need of some tlc. I actually live very local but needed to stay somewhere overnight for myself and autistic daughter. Location was perfect , beautiful sea view , but the room was disappointing stains on bed linen, no tea or coffee in the room , damp musty smell . The noise from above was very triggering for my daughter, sounded like a baby elephant walking around, plus noisy next door neighbour, I found the bed uncomfortable having rheumatoid arthritis, all in all it served a purpose but I wouldn’t return to this premier inn

Great little gem of Goodrington. We come every October half term and always enjoy our stay. Great location,buses to Brixham,Paignton and Torquay. Lovely beach and super staff!! Brewers Fayre is also fab with great breakfasts.

Just spent two week break at this hotel it’s a lovely location and all the staff are very helpful to your needs even the cleaning team, the manager Roy was most helpful on our last day accommodating a lot of our luggage whilst we waited for transport, we had a nice chat with him he runs a good ship with a good team so well done Roy.The restaurant staff was also brilliant and polite at all times we met Kiki our table server she made our holiday stay very pleasant, we highly recommend the hotel to stay it’s in a beautiful location with local buses just a short walk away to anywhere in the bay we will certainly tell friends to go for a break.and now there is a new Costa coffee shop there right by the water park which is great for morning coffee whilst you watch the dogs roaming about and they welcome dogs which is nice.

Premier provided a reasonably priced and conveniently located hotel for a one night stay. The room was decently sized and clean with a comfortable bed. The continental breakfast was adequate. There were two issues. First Premier insist on providing only one bath towel for two people. This is infuriating, not least if one has paid over £100 for the room. It is no good saying one can ask for another: one does not want to trail down to reception at eleven pm in one’s pyjamas (there was only one person on duty and he could not leave reception). Second there was plenty of hot water when it came, but one had to run the tap for 10 minutes to get it.

Great hotel, plenty of parking. Easy to catch the bus to the centre of Oxford. Rooms very clean and comfortable. Car parking rates were reasonable (<£16 for four nights)

There is a parcel drop box area in the car park of the hotel.
The delivery driver woke me up at 02:45 banging about in his van.
Loading and unloading parcels.
I could not get back to sleep and woke very tired the next day.
I reported this to reception and they advised I complain via the website.
I did do this and requested a refund and this was denied.
Premiere inn do not take responsibility for the external noise that woke me, although they are allowing this delivery service in there car park operating in all hours.

Great location good food.
Unfortunately bathroom smelt of urine.
Parking charges on top of stay price cost another £37.50.Out side requires face lift.

We booked two double bedrooms - and they were both clean - comfortable - and quiet. We arrived in Oxford by train and the hotel was just a short bus ride from the centre of Oxford. The hotel receptionist was also helpful on arrival. On our tour of the UK - this was the only hotel booking I was concerned about (after reading the negative reviews), however, it was fine and far exceeded my expectations.