Premier Inn Milton Keynes Central - Xscape

Hotels
Premier Inn
9.2 (60 reviews)
Secklow Gate West,Central Milton Keynes,Buckinghamshire , Milton Keynes , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Excellent service
Great location
Cons:
Issues with cleanliness
Food quality concerns

Categories

Cleanliness
8.46
Several reviews indicated issues with cleanliness, particularly in the last review regarding the dirty hotel.
Service
10
Numerous reviews highlighted exceptional service, especially from receptionist Rej, who was consistently praised.
Location
9.93
Guests appreciated the hotel's convenient location near shopping areas.
Room Quality
8.97
Rooms were described as clean and comfortable; minor issues like needing updates were noted in some reviews.
Amenities
9.42
Amenities were generally acceptable, considering the positive remarks about the adjoining Beefeater restaurant.
Value for Money
8.95
Guests noted the hotel offered good value, but concerns about the quality of the restaurant and cleanliness impacted this view.
Food and Beverage
7.91
Mixed sentiments about food quality, with specific issues raised about the attached restaurant's cleanliness.
Overall Experience
9.96
Overall positive experiences, mostly driven by staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-21 11:54

Property Description

Discover the heart of Milton Keynes at Premier Inn Central, where comfort meets convenience.

Location, Location, Location
Just a short stroll from top-notch shopping and vibrant entertainment, you'll find yourself at the centralized hub of all the action. Enjoy a night out with diverse bars and restaurants within the lively Hub centre.

Unmatched Entertainment
Facing the thrilling Xscape, dive into indoor skydiving or embrace the chill of real snow skiing. Whether you're seeking adrenaline or relaxation, there's something for everyone right at your doorstep.

Comfort Redefined
After a day of excitement, retreat to our spacious rooms featuring extra-comfy beds designed for your ultimate relaxation. Our Beefeater restaurant awaits with delightful dishes to satisfy your culinary cravings.

Book your unforgettable stay at Premier Inn Central today and experience all that Milton Keynes has to offer!

Important information:

Pay & Display across road from hotel. Standard rate 50p per hour or 5.50 GBP for 24 hours, parking in purple bay. Disabled parking is available, owned by Milton Keynes Council. Blue badge must be displayed.
From M1(J14), then follow the (H6) over 6 roundabouts. At 7th roundabout, called South Secklow, turn right. The hotel is immediately on the left. Next to the Old Barn Beefeater
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 60 reviews
Cleanliness: 8.46
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.95
Food and Beverage: 7.91
Overall Experience: 9.96
J
JMedway Business Boughton Monchelsea, Maidstone, Kent, England
10
Best receptionist in the country?
Pros:

I stay in Milton Keynes regularly, there is a huge range of hotels to choose however I keep coming back to this hotel and its for one reason.
Rej on reception is one of the best hotel receptionists you'll ever meet, his friendly warm and welcoming service is great, if your struggling with your bags he wont even ask, but just jump straight up to help you to your door. He's a great example of how you should be looked after when away from home.

2025-12-02 via Tripadvisor
O
O2327GTnatalier NONE
2
Better hotels in the area
Pros:

Was the worst experience ever. Not good for dinner, told cannot order in and eat on the premises, not like I can go home and cook myself. Staff rude about breakfast. Walls all dirty, saw a few spiders. Not a great experience

2025-12-01 via Tripadvisor
M
marciapI9354XL Couples
10
Best Premier Inn We Have Stayed In.
Pros:

Great location with lovely view of Furzton Lake. Plenty of parking which was free. Lovely warm welcome by Reception. Large rooms with really comfy bed and tea/coffee making facilities. Super fluffy towels in the bathroom. Breakfast room located just off the reception, we paid the extra for the cooked breakfast which was well worth the money, friendly welcoming staff. The Hungry Horse opposite is linked by a corridor on the ground floor, perfect for when the weather isn't. Nice quiet location, will be booking a stay again next year.

2025-11-25 via Tripadvisor
Y
Y2086NHjoannec Family
8
Premier Inn
Pros:

We have come here Xmas shopping every year for ages. It’s in a great location right next to the shopping centre and with a double bed for me and my husband and 2 seperate beds for the children. It’s always quiet and very peaceful atmosphere. It’s good value especially breakfast however we always arrive late and there’s no pancakes left. We have never had a problem with cleanliness and the service is good, especially at breakfast.

2025-11-22 via Tripadvisor
M
MadGerald Couples North Shields, Tyne and Wear, England
10
Great location. Nice hotel. Couldn’t fault it. MASSIVE thanks to staff Cameron & Vicky. Absolute stars! A*******
Pros:

Just back from a 1 night stay at this hotel. Could not fault it. We were visiting the town hall, to see a gig & the hotel is literally a 5 minute walk away from the hotel. Great location for the town centre
Plenty of on site parking (£8 for overnight parking, which isn’t bad for a city centre)
The hotel is well maintained & would to give a special shout out to the staff, Cameron & Vicky. Both were so friendly & helpful, & went above and beyond to make sure our stay was pleasant & enjoyable. We opted to have evening meal at the hotel & the portions were great (I strongly advise taking up the 30% discount, that gives you a starter, main meal & breakfast in the morning for £26. Absolute bargain!
If we return for another event in Middlesbrough, we will definitely stay here again. Once again, thank you so much Cameron & Vicky. An absolute couple of stars!

2025-11-22 via Tripadvisor
F
Footprints401731 Couples
10
Great breakfast.
Pros:

Had a lovely breakfast here, while waiting for our car to be serviced nearby.
Excellent value. Special mention to Cameron who looked after us.

2025-11-21 via Tripadvisor
S
Ssslls70 Family Harlow, Essex, England
8
The perfect setting
Pros:

Pros - setting is perfect with lovely lake views, short drive to shops/restaurants, lots of free parking. Breakfast was spot on, all food was hot and well presented (GF catered for). Cheap stay even with early check-in and breakfast. Good peaceful sleep.
Cons- service at reception was slow, check in took a while, rooms are dated and could be cleaner.

2025-11-17 via Tripadvisor
E
EmmaW4501 NONE
10
Perfect. Not too much surrounding noise and very clean
Pros:

Very clean room.
No loud surrounding noises at night.
Super happy friendly staff.
Comfortable beds.
Wifi is a problem though, had to keep logging on also tried to add £5 for wifi??? Come on bit much.

2025-11-16 via Tripadvisor
4
440aimeew Friends getaway
10
Christmas shopping trip
Pros:

Reg booked us in quickly on friday night and when we got into our room there was only double beds, reg went to get bedding for both rooms and made the single beds up too very quickly. Reg went above and beyond to make us feel very welcome. Thanks so much!!!

2025-11-15 via Tripadvisor
M
mathewbO3512SS NONE
2
Terrible stay
Pros:

Long wait for food no sheets for baby’s cot and when requested they supplied but it was damp they apologized but n t acceptable didn’t dry until 4 hours later splashes of sick in bathroom by the toilet bath was very dirty overall worst stay I’ve had

2025-11-15 via Tripadvisor
C
Climber140695 Business
10
Great breakfasts!
Pros:

I stay here every week and breakfast is always delicious. Always fresh. Nothing is left standing for too long. It never disappoints and Jillian is always friendly and helpful. Thanks!

2025-11-14 via Tripadvisor
D
dawnm852023 Business
10
Breakfast
Pros:

Good location and great breakfast. Always brilliant choice Jillian is a brilliant cook 🧑‍🍳 and super friendly.

2025-11-14 via Tripadvisor
C
Companion592222 Business
10
Franks
Pros:

Great stay as usual with The Premier Inn. Good parking available and great location. Excellent service from Rej at the front desk who is very friendly and extremely helpful.

2025-11-10 via Tripadvisor
M
matthewsD1791TS Business
10
Sanderson
Pros:

Prefer this Premier Inn because there is plenty of parking and the location is convenient to where I need to go. Rej recognised me from my previous stays.

2025-11-10 via Tripadvisor
R
rhysd405 Business
10
Dyer
Pros:

Lovely hotel, always warmly welcomed by the lovely Rej at the reception. Always prefer to stay here whenever I’m in Milton Keynes

2025-11-06 via Tripadvisor
A
amylH185YR Business
10
Warm welcome
Pros:

Great stay as ever. Speedy check in, nice and clean facilities and a lovely warm welcome at breakfast from Jillian. Well located place to stay.

2025-11-06 via Tripadvisor
5
544mikele Business
10
A home far away from home
Pros:

I’d like to commend the team at Premier Inn Middlesbrough for their consistently high standard of service. The staff are always courteous and attentive, creating a welcoming atmosphere that makes each stay enjoyable.

A special mention to Jillian, whose warmth and professionalism make mornings a pleasure. Frequent work travel can sometimes feel isolating, but the friendliness of this team genuinely helps ease the feeling of being away from home.

2025-11-05 via Tripadvisor
D
dylangU3029RN Business
10
Very good
Pros:

I had a lovely stay at the Premier Inn Middlesbrough Town Centre! The hotel was really quiet and peaceful, perfect for a good night’s sleep. The staff were all so friendly and helpful – the service was excellent from start to finish. Everything was clean, comfortable, and just what you’d expect from Premier Inn. Would definitely stay again! xx

2025-11-05 via Tripadvisor
M
mikefN2069VD NONE
10
A great place to stay
Pros:

A great location right near to the shopping centre and the snow dome food is great znd the hotel rooms are clean ip to date and very comfortable.

2025-11-04 via Tripadvisor
N
N6534LTgaryb NONE
10
My daughter and I just had an amazing time being there.
Pros:

The location was excellent, the atmosphere warm and welcoming the room was perfect, value I could not ask for a better price for the stay cleanliness was just perfect, noise level very quiet indeed, service impecable cannot fault it, amenities again just perfect cannot fault it.

2025-11-02 via Tripadvisor