Premier Inn Chester Central North

I had a pleasant stay at the orbital in early December.
Room was no frills but provided everything needed for a good sleep.
Staff were very nice and attentive, both Katie and Louisa were a lovely sight to come back to after a hard day's work.
Local amenities are great and with handy access.
Recommended.

Had a lovely 3 night stay here. Staff were all great especially the lady called carol, she was so helpful, couldn’t of asked for more.

it was great katie was amazing , nice festive menu really getting me in the mood for christmas a nice little christmas tree.
room 11 ;)

Friendly and efficient service from the moment we arrived. Festive menu is a nice touch. Quick service in the restaurant with nice clean table.

Katie was amazing on reception. Very friendly and happy to help.
Clean and tidy .
Nice food and good beer bar staff happy to help.

Fantastic stay for one night stop over. The team are sooooo friendly and couldn't do enough for us. Rooms are comfy and clean. Carol on the front desk was really helpful with things to do in the local area !
The hotel is kept immaculate given how dated it is in comparison to other premier inns !

Thanks Carol and team

The staff were great.
The bathrooms need some tlc as they just look unclean and dingy.
The rooms look tired & the location is not great due to the noise from the busy road.

Good place to stay and good location. Friendly staff and had a good night's sleep. Also did good food. Will definitely stay again.

Brilliant stay. Staff are very friendly and keen to-make your stay as comfortable as possible. The hotel is clean and tidy and breakfast is well cooked and hot!
Also has air conditioning and heating. It only has a few rooms so you need to book early, but has a very friendly small guest house feel, whilst still being the familiar premier inn. Katie was great and made us feel very welcome. Noise insulation is perfect

You always know what you are going to get with a Premier Inn, and this is no different. Handy for shopping and a 15 minute drive from Cannock Chase for walking and mountain biking. Thanks to Katie and all the staff for a warm and friendly welcome.

I stay away in Premier Inns 4 nights a week all over the country and this is by far the worst. I got put in a disabled room that was so depressing. Tiny TV and I couldn't use the "wet room" as the disability seat was in the way (attached to the wall).

The restaurant is just as bad! Smelt damp, had about half the menu "unavaible" and on the second night, the restaurant was packed and they only had two people serving on the bar (how you order your food). They had a que of people waiting stretching the length of the bar.

The WiFi is pitiful, even at full bars it struggles to send an email.

If you need to stay in the area choose the other Cannock Premier Inn as id rather stay in a piss soaked door way, than stay here again.

Where do I start the staff at Orbital are truly amazing, The manager Carol is so helpful and will make anyone’s stay amazing Katie is a breath of fresh air very helpful very chirpy can pull a mean pint if needed both in my eyes and all staff at Orbital Premiere inn make it a magical experience highly recommended to come and stay.

For a family one night stay at £75.98 including breakfast... it worked.
£54.00 for a family room (2 adults, 2 children) then £21.98 for two adult breakfasts (which included two free childrens breakfasts)

We were due to drive from Holyhead to Newport.. around a 6 hour drive but due to storm Floris we decided to arrive 1 day earlier and have a midway stopover.

I do like the Premier Inns, they're normally good (except Maidenhead)
Cannock Orbital had free parking, clean, good breakfast etc.
The TV was small. We arrived at 4pm on a Sunday and the carvery was sold out, they directed us to the sister Beefeater in Cannock. We drove there and their carvery was also sold out. It would've been nice if they rang their other branch than blindly send us there. We ended up eating in the other Beefeater and didn't spend as much, I would've had a few glasses of wine if I wasn't driving.

Other things to mention, there was only one plug on one side of the main bed and no usb charger ports. (I've been in better Premier Inns where they had plugs/usb chargers on each side of the bed)

As a cheap stopover, it worked well just off the motorway.
It would've been nice to have a bigger TV and plugs each side of the bed, so I deducted a point. But... I'd stay there again if I really needed to break up a long drive.

Lorry park.
Pub perfect food great rooms clean
Downside artic Lorry’s park up right outside your window with the engine running can see inside your room this goes on all night.
Poor show.

My wife and I had 2 wonderful nights in this fine premier inn (Cannock) we were looked after and left us very pleased with our choice of hotel - we found a very warm professional team here and would not hesitate to recommend or make future bookings

We were very disappointed with this Premier Inn. We have stayed at quite a few but this one we feel was the worse one so far. When we arrived it was a nightmare finding a parking space & when we finally entered the hotel there was nobody on reception. Room was clean but was quite dim & tired. Bed seemed alot smaller than what we have stayed in at previous Premier Inns and was quite hard. We went to the restaurant adjoining the hotel for dinner. The food wasn't great, but we were tired from travelling all day so couldn't be bothered to go out to look for somewhere else.

We have used this hotel on many occasions and have always found the staff to be exceptional especially the manager Carol. The bedrooms an simple but functional and the beds are super comfortable.

Hotel very clean staff were really friendly and helpful, the bar staff downstairs were very helpful and friendly also food was 10/10 price was good cannot fault the place at all.

Stayed here as we were visiting family nearby for a wedding. We booked multiple rooms however these weren’t together allocated together.
After the wedding we had a drink in the room, wife, daughter, boyfriend, myself etc and daughter put on some background music on her PHONE.
We had staff knocking the door telling us to keep quiet and pushing notes under the door! What a joke!
We were just chatting and having a drink. We weren’t shouting or dancing or particularly noisy! And background music from a PHONE isn’t loud.
Had they put all the rooms we booked together rather than allocating them across multiple floors perhaps it would have stopped the pedantic neighbours complaining??
But surely any Manager worth the title of “Manager” would have told the complainer than we were not being excessively loud, we were just talking and had background music on. What a farce over nothing.