Premier Inn Lichfield City Centre

Hotels
•
Premier Inn
6 (3861 reviews)
Swan Road, Lichfield, England, WS13 6QZ , Lichfield , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Parking (limited spaces)
Wheelchair-accessible public washroom
Wheelchair-accessible on-site restaurant
Handrails in hallways
Handrails in stairways
Front entrance ramp
See all facilities

Review Highlights

Pros:
Excellent central location near station and old town
Friendly, helpful staff and good service
Comfortable beds and generally clean rooms
Good breakfast selection for many guests
Parking available on-site
Cons:
Parking fee (≈€22) considered expensive and parking perceived as less secure
Several reports of superficially cleaned or dirty bathrooms
Some rooms are small with limited storage
Occasional noisy AC or loud unit
Restaurant closed in the evenings for some guests

Categories

Cleanliness
7.6
Many guests report generally clean rooms and beds, but several reviews mention superficially cleaned or dirty bathrooms and aging seals, lowering cleanliness sentiment.
Service
9.4
Consistently praised: friendly, helpful staff, early check-in and luggage storage appreciated; multiple reviews explicitly thank the personnel.
Location
9.6
Repeatedly highlighted as excellent — central and just steps from the station and old town, making location a strong positive across reviews.
Room Quality
8.2
Mixed: comfortable beds and useful amenities (kettle, tea), but some rooms are small and a few guests noted hard or dented mattresses.
Amenities
7.9
Basic amenities present (coffee/tea, kettle, AC, parking), though parking is outdoor/accessible and AC or restaurant hours received occasional negative notes.
Value for Money
8
Generally regarded as good value by several guests, but extra costs (notably the €22 parking fee) and mixed breakfast impressions temper the score.
Food and Beverage
8.3
Breakfast is often described as good with a large selection, though a few guests found it disappointing or noted limited evening restaurant availability.
Overall Experience
9
Overall very positive: many guests recommend the hotel, describe stays as great/perfect, and highlight convenience and friendly staff despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 06:24

Property Description

Experience a delightful stay at Premier Inn Lichfield City Centre, where comfort meets convenience in the heart of Lichfield.

Modern Amenities
Built in 2014, our smoke-free hotel offers 79 well-appointed guestrooms designed to make you feel right at home. Enjoy essential amenities alongside a warm atmosphere that will ensure a restful getaway.

Prime Location
Step out and explore iconic attractions like The Old Guildhall Prison Cells and the Samuel Johnson Birthplace Museum, all within a leisurely 5-minute walk. With Lichfield Cathedral just 0.5 miles away, cultural richness is at your fingertips.

Convenient Services
Our friendly 24-hour front desk is here to assist you with express check-out and secure luggage storage. Start your day right with a delicious buffet breakfast available for a nominal fee, setting you up for a day of adventure.

Don't miss your chance to book your stay at Premier Inn Lichfield City Centre, where memorable experiences await!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 3861 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.6
Room Quality: 8.2
Amenities: 7.9
Value for Money: 8
Food and Beverage: 8.3
Overall Experience: 9
S
Stephen • partner
6
Pros:

Stayed here during the summer, breakfast was great, we were given a menu and a choice of continental selection. Breakfast cooked fresh so we booked again. Sadly this time we were greeted with a breakfast buffet which wasnt the same. Therefore we would not be in a rush back, hopefully the cook will ge brought back

2025-12-16 • via Nuitee
S
SharonM636 • NONE • Jersey, Channel Islands
8
Not quite as good as Usual.
Pros:

I’ve stayed at this Premier Inn many times before, unfortunately this time was not quite as good as usual!
Staff were friendly, easy self check in, hotel was clean and room was great.
Although very warm even with the air con on and window is not able to be opened. One of the pillows smelled awful and there was a big stain on the single bed sheet.
Unfortunately there was a child in the room above who was left to run around from 5.30am so we were woken up way too early in the mornings!!

2025-11-08 • via Tripadvisor
L
Larvinos • NONE
8
Lichfield Break
Pros:

Great welcome and service from the Hospitality Team - in particular Shannon who was incredibly busy but made time for everyone.
Breakfast was very good, evening meal and service was excellent.

2025-11-05 • via Tripadvisor
M
martineI8212YL • Family
10
Great weekend break
Pros:

Wonderful weekend, all the staff were amazing, helpful and friendly. Special mention for Chef Tracey who, along with all the others, worked nonstop to provide a delicious breakfast 👍

2025-11-03 • via Tripadvisor
C
C7724AFemmab • NONE
10
Cosy night in Lichfield
Pros:

Staff were very friendly and welcoming. Room was spotless. Easy check in and check out. Delicious breakfast. Comfy beds. Great value for money for one night stay.

2025-11-03 • via Tripadvisor
P
Philip
6
Pros:

A very unfriendly guy abruptly informed me that unless I paid a premium, I couldn't check in early and this was at 1:00pm. There was a multi story carpark close by but nothing attached to the actual hotel.

2025-10-30 • via Nuitee
W
welshrainbow • Business • Shenstone, Lichfield, Staffordshire, England
10
Always first class customer service (and handy for the NMA)
Pros:

I stay at the Premier Inn in Lichfield quite a bit as it’s handy for the National Memorial Arboretum. It’s always clean and comfortable (the vast majority of Premier Inns are) but what sets this one apart is the fantastic customer service from the staff. They are always keen and friendly and do their absolute best to make sure I’m comfortable and content. I’m glad to stay here because I know it will always be good. Thank you to the team!

2025-10-27 • via Tripadvisor
K
Kingprawn69 • Family • Birmingham, West Midlands, England
10
Great breakfast chef
Pros:

Family up from Cornwall and staying at Premier Inn in Lichfield.
10 of us joined them for breakfast on Sunday morning - the lady on the servery also the chef everyone feel more than welcome. Everyone’s request was met and she was so helpful - not a massive thing but she made the breakfast a treat - thank you.

2025-10-26 • via Tripadvisor
M
Michael
6
Pros:

Meget uspændende morgenmad

2025-10-03 • via Nuitee
Q
Q7810YImichaelo • Couples • Winscombe, Somerset, England
10
Really lovely staff
Pros:

We stay at Premier Inns a lot and have never had a poor experience. They are a well respected chain not needing my help from reviews, however our experience with the staff at this Premier inn was exceptional and this has moved me to write something.

The lady who helped us at check-in was great as was the guy who booked us in for breakfast this morning and later made sure that we had been happy with our stay. The one who really made my day was the lady in the kitchen who I asked to heat a couple of croissants. "Of course I can' she said with a twinkle. Quite set me up for the day.

2025-09-27 • via Tripadvisor
A
A410PMmarkh • Business
8
Business trip
Pros:

Sleep was good, sometimes the air on was a little noisey. Breakfast was great freshly cooked and the poached eggs were excellent

2025-09-25 • via Tripadvisor
S
suttonartst • Solo travel
10
Chef was amazing
Pros:

Chef Tracey was amazing Couldn’t have asked for a better service all round a great team. can’t wait to come back had a great time.

2025-09-23 • via Tripadvisor
C
cockneyliverbird • NONE
10
Hotel is in an excellent location with easy parking next door
Pros:

I stayed one night at the Premier Inn in Lichfield and thought it was great. You know what you're getting with a Premier Inn, and this hotel didn't disappoint. Check in was easy using my booking reference on the screens in the reception area. My room on the second floor was large and very clean. The bed was super king size and comfy, the TV on the wall opposite was big. The bath towels were a good size and soft. The room was quiet bar I could hear the person in the room above walking around, so perhaps ask for a room on the top floor. You could get extra tea, coffee and milk from a stand in the reception area. The hotel is in a great location, minutes from the bars, restaurants, shops, cathedral etc. The multi storey car park is next door, and is very reasonably priced (£4.60 for 24 hours). Breakfast was all you can eat for £10.99 which is a bargain and looked very popular, although we decided to go to a cafe nearby calls Poms which was excellent. Staff were friendly and helpful. If I ever return to Lichfield, I'd have no problem staying here again.

2025-09-22 • via Tripadvisor
D
davidwI1364XQ • Couples
10
Friendly & Professional Staff!
Pros:

Perfect location & extremely friendly & professional staff.

Nothing was too much trouble for Claire, Faye, Sarah & Tracey.
They all work so hard!

They made our short stay even more enjoyable.

Thanks to the whole team & hope to see you all again!

2025-09-18 • via Tripadvisor
M
Michelle • partner
10
Pros:

Liked that we could park nearby and walk around the shops without having to drive.

2025-09-18 • via Nuitee
W
W4761YBjeffb • NONE • Crawley, West Sussex, England
10
Perfect for arboretum
Pros:

Perfect location for the National arboretum, parking available behind hotel in multistorey £4 for night.
Right in centre of Lichfield perfect for restaurants and pubs

2025-09-16 • via Tripadvisor
S
Safari53506273084 • Friends getaway • Craigavon, County Armagh, Northern Ireland
10
The staff make this a wonderful place
Pros:

I visit this hotel as part of a group from Northern Ireland who were visiting the National Memorial Arboretum, the hotel was also in an excellent location for exploring Lichfield. The food at the hotel was very good, both at breakfast and evening meals. The thing that real made the stay at this hotel so enjoyable was the staff, they were so helpful and friendly, a fantastic team of people.

2025-09-15 • via Tripadvisor
S
S4093TAdavidd • NONE
4
Premier Inn downhill, Holiday Inn now better for budget hotels
Pros:

I have been a long time advert for Premier Inn but this was a very disappointing branch. Bed was very uncomfortable as were the pillows. Water pressure wasn’t great but usable. I was most disappointed with the breakfast which had always been my favorite part of my stay. Old dry eggs and bacon and soggy, sad hash browns. Absolutely not worth the money anymore.

2025-09-15 • via Tripadvisor
W
Wallytea • Friends getaway
10
Left luggage
Pros:

I did not stay on this occasion but the hotel was well situated in the heart of the city and I booked with Stasher to leave my suitcase here for a small fee while I explored the city.
This worked very well. I was given a ticket to reclaim my case. It is well worth doing as both the cathedral and the Samuel Johnson museum are unwelcoming to those wheeling a case round Lichfield.

2025-09-13 • via Tripadvisor
D
D3534GGmarys • Couples
6
ok
Pros:

Good location with easy walking access to the town.
The room was fine, standard fare, but we couldn't get the heating/air con system to work and it was really cold, despite being a warm day. We asked the staff to up the temperature and then woke up to the room absolutely baking. Unfortunately there are no windows you can open so it wasn't a good atmosphere.
Breakfast was good.

2025-09-10 • via Tripadvisor