Premier Inn Hastings

Hotels
•
Premier Inn
5.3 (5799 reviews)
1 John Macadam Way, St Leonards on Sea, St Leonards-On-Sea, England, TN37 7DB , St Leonards-On-Sea , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair accessible parking
Free self parking
Electric car charging station
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
See all facilities

Review Highlights

Pros:
Central, convenient location
Friendly and helpful staff
Good breakfast (frequently praised)
Strong value / good price-performance
Clean and comfortable rooms for many guests
Cons:
No air conditioning; windows often cannot be opened (rooms can be very warm)
Street noise for some rooms
Occasional serious cleanliness issues (odor, stains, dirty carpet)
No in-room fridge / limited amenities
Some housekeeping lapses and inconsistent bar service

Categories

Cleanliness
6.8
Mixed reports: many guests describe rooms as clean, but several strong negative reports (rodent smell, blood-stained curtain, very dirty carpet) lower the score.
Service
8.7
Staff repeatedly described as friendly and helpful; reception and luggage service praised, with occasional issues (missed room cleaning, bar staff unavailable).
Location
9
Consistently praised as central and convenient (near metro/bus/station/attractions); excellent locational value despite some street-noise tradeoffs.
Room Quality
7.1
Comfortable and well-equipped for many guests, but recurring negatives: no AC, windows that often cannot be opened, noisy street-facing rooms, and some sagging mattresses.
Amenities
7.8
Basic amenities present and adequate for price point, but guests note lack of in-room fridge, no/poor air conditioning and limited bar service at times.
Value for Money
9.2
Very strong perception of good price-performance ratio across many reviews; guests frequently call it great value.
Food and Beverage
8.6
Breakfast is repeatedly described as good/adequate and enjoyed by many, though a few find it simple or not high-end.
Overall Experience
9.2
Overall positive guest experience driven by location, friendly staff and strong value; issues (heat, occasional cleanliness lapses, noise) reduce enthusiasm for some but many would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 07:07

Property Description

Welcome to Premier Inn Hastings, your ideal getaway in St Leonards-On-Sea!

Delicious Dining Experience
Indulge in delightful meals at our on-site restaurant, Windmill, where you can enjoy expertly crafted dishes. Our buffet breakfast, available for a fee, ensures you start your day off perfectly.

Comfort and Convenience
Relax in one of our 73 cozy, smoke-free guest rooms, designed to make you feel at home with thoughtful amenities. With express check-out and a 24-hour front desk, your stay will be effortlessly convenient.

Prime Location for Exploration
Nestled just a short drive from breathtaking attractions like High Weald and captivating nature sites, you're perfectly positioned to explore the wonders of the area.

Don’t miss the chance to experience Premier Inn Hastings—book your stay now!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

5.3
Based on 5799 reviews
Cleanliness: 6.8
Service: 8.7
Location: 9
Room Quality: 7.1
Amenities: 7.8
Value for Money: 9.2
Food and Beverage: 8.6
Overall Experience: 9.2
H
hideo
2
Pros:

エレベーター故障、三階の部屋まで荷物運ぶの有り得ません!

2025-11-30 • via Nuitee
M
michael
4
Pros:

No wifi for the majority of the stay. Had to go to mcdonalds over the road to finish my work.

2025-11-22 • via Nuitee
A
angelafarrance • Solo travel • Hastings, East Sussex, England
10
Great nights sleep
Pros:

Stayed last night after an evening out. I was given a room on 3rd floor which has been refurbished. It was so nice, very spacious, comfy bed, super clean, had a really good nights sleep, didn’t have breakfast, but there is a restaurant downstairs. Perfect for an overnight stay, added bonus of air con as hotel rooms do get hot so it was great.

2025-11-15 • via Tripadvisor
K
Kazcan71 • NONE • Tamworth, Staffordshire, England
10
Comfortable
Pros:

Lovely clean room with comfortable beds as usual. Easy to get to and quiet at night. Good to have free parking. Breakfast had plenty of choice.

2025-11-02 • via Tripadvisor
B
BobBeckley • NONE • Basingstoke, Hampshire, England
6
Not the best Premier Inn experience
Pros:

Up to the usual standard but there were some issues: only one towel provided in a double room for two guests, long queues at breakfast, the food kept running out and not enough cups. They forgot that the clocks had gone back so we were locked out of our room at 11:00 am.

2025-10-27 • via Tripadvisor
C
catherinekR1097GU • NONE
10
plesant and comfy stay near family and friends
Pros:

we came over from Dublin for family funeral in Hastings it was so handy and close to crematorium and family really good and comfortable.

2025-10-13 • via Tripadvisor
O
Odyssey741111 • Couples
10
Great food, even better staff!
Pros:

Always love this place in terms of food! Great all you can eat brekkie, always hot, always tasty! Lunch too, great selection of foods to fill your stomach. Highlight of every visit is the staff, so kind, helpful, chatty and smiley!

2025-10-06 • via Tripadvisor
P
Paradise37292 • NONE
10
Weekend stay for a nephew's wedding
Pros:

A good quality stay in line with Premier Inn's standards for rooms welcome helpfulness of staff ease of check in and out cleanliness and value.Brewers Fayre very adequate for breakfast and dinner

2025-10-06 • via Tripadvisor
7
735stuarth • Couples • Banbury, Oxfordshire, England
8
Great Location But Room Spoiled by Recent Refurbishment.
Pros:

The location of this hotel was absolutely perfect for us: It is just off the A21 and next door to a huge Sainsbury's. We were able to access Hastings seafront within about 10 minutes' drive. The free (to hotel guests) car park always had spare spaces - and, besides, there is also an overflow area as well. Staff were friendly and helpful, and the free Wi-Fi worked well enough for virtually the whole time we were there (a little slow at peak times). We were given an absolutely HUGE room upon the third floor. We stay at Premier Inns a lot, and this was the largest we had ever had. Unfortunately, it had recently been refurbished and this had resulted in the removal of the usual work desk and reading lamp. Instead, there was only one very small, round table and one small chair. Also, despite the generous proportions of the room, there was little space for clothes, etc. This forced us to "live out of our suitcases" (so to speak). So, dear Premier Inn, "Please un-refurbish!!". We want a work desk (as advertised) and space for clothes!

2025-10-02 • via Tripadvisor
P
P7135MUsuew • NONE
8
Disappointing provision for disabled guests in otherwise convenient hotel
Pros:

Lots of free parking, good food, friendly staff, comfortable bed but small bathroom. I booked well in advance to get an accessible room with a wetroom but it wasn't possible as there is only one wetroom in a hotel with 95 rooms. There are four acessible rooms with baths on the ground floor. Most disabled people I know cannot use a bath so why this 5:1 ratio? I reluctantly accepted a room with a walk-in shower but it was a long walk from the lift . It would have been safer and more convenient with the addition of two hand rails in the bathroom. The restaurant had a level-access area and there were signs on the table giving priority to elderly and disabled guests. Unfortunately, the signs were so small, and often hidden behind menus, so able-bodied guests were using them, unaware of the inconvenience they were causing guests with walking limitations.

2025-09-28 • via Tripadvisor
S
Steveheggs72 • NONE • Leicestershire, England
8
An enjoyable stay that could have been better
Pros:

Great location for visiting the Hastings area, Lots of secure parking with very helpful and friendly staff.
The room size was good but cleanliness could have been better

2025-09-14 • via Tripadvisor
U
U6837WDchrish • NONE
4
Poor Disability Services
Pros:

Hotel was dark felt tired. Accessible facilities were poor. Bed and room was small and bed too low down, low level bath was unsafe for my level of disability

2025-09-09 • via Tripadvisor
C
colinw467 • Family • Eastbourne, East Sussex, England
10
Very neat and tidy
Pros:

Very clean modern room one of the best we have stayed in, the man on reception when we arrived was very pleasant too. Top tip do not eat in adjoining resturant its dirty and awful food

2025-08-23 • via Tripadvisor
J
Jet12125003902 • NONE
8
Great mattresses but shame about pillows which is equally important .
Pros:

Very nice staff recently refurbished room so no problem there. The extra pillows were the same as on the bed so not happy with the pillows shame as mattress very comfortable shame they take away suitcase thingy as iv a bad back and had to use the bed .the windows next to reception are not nice to look at but it's down to restaurant i think but it let down the appearance when arriving maybe more flowers ect would improve 1st appearance.overall good

2025-08-22 • via Tripadvisor
G
Gemstone8312 • Couples • Wokingham, Berkshire, England
8
One of the nicest Premier Plus rooms we’ve had!!
Pros:

Just had an overnight stay at PI Hastings, on our way to a family wedding.

We booked a Premier Plus room and it was one of the nicest we have stayed in. Everything looked lovely and new, clean and fresh. Bathroom was spotless. We had plenty of room and it was quiet overnight.

We booked the ‘meal deal’ and ate in the Brewers Fayre on site. It was a bit confusing when we first arrived as we weren’t sure where we were supposed to go. But we were pointed in the right direction and ended up having a great meal. Service, food and pricing were excellent. Breakfast was also good in the morning.

Would definitely recommend this PI if you need a comfy bed for the night. If we are ever back in Hastings, we will surely stay again.

2025-08-19 • via Tripadvisor
S
Shengxiu
10
好!
Pros:

交通便利,宁静舒适。

2025-08-18 • via Nuitee
J
Jwl464646 • NONE • Wickham Bishops, Witham, Essex, England
8
Great
Pros:

This Hotel is very good for visiting Hastings. The staff are very friendly and helpful. The restaurant next door is fine for a quick evening meal and drink. Again the staff make the restaurant especially Emma who goes above and beyond what you would expect in a brewers fayre.

2025-07-30 • via Tripadvisor
N
N2591AQnoaha • Family
10
Very nice restaurant
Pros:

I come here a lot because if the restaurant they have here and even though it's kinda basic it's great. Their breakfast food is q classic English breakfast and it's a buffet so you can get food for free

2025-07-28 • via Tripadvisor
N
nick1of2 • Business • Malton, North Yorkshire, England
6
Could do better
Pros:

Comfortable Premier Plus Room. Charged an extra £17.00 for amending my booking to one day earlier. Outside of hotel is scruffy. Battered doors leading to the restaurant. No hot water for morning shower. Apparently something to do with roadworks. did not eat at the restaurant. There is a Mc D's nearby if that suits you.

2025-07-28 • via Tripadvisor
M
Marigold1309 • Solo travel • Cuckfield, West Sussex, England
10
A good hotel though it is a long way from the town centre and train station.
Pros:

Friends and family have stayed here for various reasons as it is a good deal for room and meal service, however this needs a bus trip or car journey to town, though a restaurant and bar is available for the times one stays here. Would come again as there are some good things to have here.

2025-07-25 • via Tripadvisor