Premier Inn Glasgow East

Clean, warm, good, hair dryer sucked

Stayed here for work, Abby on reception was very kind and helped me with my booking as i booked Rainham London by accident. All round good hotel and friendly staff.

Great stay at this hotel with my family. Staff friendly and welcoming always there to answer our questions. Hotel is in need of some tlc to get up to other Premier Inn new room standards but the rooms are clean and beds comfortable. New breakfast room is a huge bonus.

Worst Premier Inn I have ever stayed at. Should not be open to guests in its current state. Awful smell throughout, particularly on the 1st floor. Water damage staining everywhere. Should be avoided until it is rebuilt or renovated.

This is the hotel that premier inn forgot, it’s very run down and is in urgent need of repair, the corridors have an awful stink which lingers into the rooms, the grounds were untidy and the bedroom and bathroom were in urgent needs of some TLC. The only positive was the breakfast room which felt like a totally different place compared to the rest of the hotel with its modern decor.

This is probably the worst hotel have ever stayed in, in Scotland. Spiders in the room, 1 bath towel between 2 guests, no option of cooked breakfast and a damp feel to the bed. Pathetic!

The room was very tired, with damage to the desk legs, skirting boards and carpet. The toilet and shower were only of a poor standard with long dark long hair on the walls of the shower.
The night employee ( ponytail) was unwilling to make eye contact or even talk. When asked a direct question, he got up and walked into the back room.
The agreement with the beefeater for breakfast was dictated by the lack of a chef for 2 out of the 4 days. So there was toast on offer.
Shame they cannot save the money on the TV adds and put them into their hotels.

No lift for people but there is a lift for luggage that I was not informed off till I lugged my case up to the second floor, rooms standard premier inn clean tidy, small reception area no sitting area but there is a beefeater attached for drinks and meals,

Great place to stay, very pleasant and helpful. Rooms were a bit tired, could do with a refresh but the bed was very comfortable

Great hotel, great location.
Comfortable, clean beds and rooms.
Bathroom a bit musty smelling, like water has been leaking. But bathroom clean.
Restricted food choices in restaurant as they’re closing for take over and refurbishing at end of the month.

Really friendly staff.
Clean room.
Slow to answer emails before arrive, but very helpful on arrival to the premier inn.

To be clear the hotel is fine if you need to be in the area. No problems with it so this review is slightly unfair on Prem really. We have.Stayed there a number of times and usually do the meal deal breakfast / dinner package which is quite good value and is provided by their partner company Beefeater.
This time however the expirience was terrible. Everything from wait time to be seated ,although we already booked a time slot. We were there there nearly 3 hours and not one table had been cleared of plates by previous diners. Dirty napkins on the floor along reciepts, overflowing bins at the workstations, terible service and food the list goes on. If we thought the dinner was bad the breakfast was worse! So many things wrong, dirty cups and plates being the tip of the iceberg. We were told that this particular Beefeater is on the market hence the bad service / quality. Happy to book the hotel again but if were the hotel management I would be having strong words with their food and beverage supplier as I paid Premier Inn for the package not Beefeater so the responsabilty is with them to sort it out.

I stayed here when visiting a friend and it’s not up to the standard you’d expect from a Premier Inn in any way - the rooms are bare thread and in need of a facelift, the walls/ceiling is paper thin. There was what sounded like an elephant stomping around in the room above at 4am!

Breakfast is woeful with very poor choice and it’s not worth £10.99.

I don’t think there is much choice of hotels in the area but wouldn’t recommend this one!

The hotel is conveniently placed right off the motorway We have stayed here a number of times over the years. To be really honest it has become really tired and scruffy looking both in the rooms and corridors. The restaurant is also very scruffy but we were told this has been sold and won’t be part of Premier Inn. Overall we won’t be using this hotel again until it has been renovated. It’s a shame as it’s really handy for motorway and visiting family

Terrible place would never stay here again, absolutely stinks in all the hallways. If I didn’t know better I’d say the smell is cat wee.

The place is VERY TIRED and the shower was just a trickle this is the worse premier inn I’ve ever stayed in and staff on reception could care a less about the place AVOID AT ALL COSTS.

Terrible condition of the hotel - looks like a youth hostel: smells, shower is a trickle, every part of the bedroom was dated (20 yrs old) and in poor repair. Long overdue a renovation! Don't waste your money and book elsewhere.

I have stayed here before and this time had an even better stay, the staff here are so kind and welcoming. Abby on reception remembered us and we had a card and some chocolates in our room. We Love staying here and will always come back. Cleaning lady was also very helpful and always made sure we had enough towels.

No unlimited breakfast as promised I was gutted
There was " renovations" show me where
Please stay away or stat somewhere else.

Got a parking ticket even though we put our car registration in the machine. I have no idea why they need the cameras who is going to park there that is not staying at the hotel. And no-one to talk to about it at either the hotel or parkmaven.

Disappointed +++++
Lift up needs a good scrub, corridor carpet needs replacing,room small,and shabby and had to close window due to traffic noise R52 second floor. If we’d known would have asked for another room. Wish I had taken photos